Birthday in a Box Reviews 

7,544
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I was very hesitant ordering from a company I’d never heard of, and prices so incredibly low!!! After reading reviews, I placed my order. My order was delivered on time, good packaging, these cute bab... See more

Rated 4 out of 5 stars

All in all will be purchasing again. The prices are beyond reasonable and after receiving my package the quality is much better than i originally thought it would be. The only thing was i didn’t nece... See more

Rated 5 out of 5 stars

I was a little nervous to order from here after reading some reviews but I took a risk and I am extremely satisfied. I did not order any personalized items or have any reason to deal with customer ser... See more

Rated 4 out of 5 stars

We ordered a lot of Sonic party supplies. The personalized items were amazing!!! The only negative was the envelopes for the invitations - they were coming apart, down the sides, and had to be taped t... See more

Company details

  1. Party Store

Information provided by various external sources

Birthday in a Box offers more than 100 party themes, thousands of party items like decorations and favors, personalized party supplies like banners and invitations, free party ideas, and more!


Contact info

3.9

Great

TrustScore 4 out of 5

8K reviews

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3.9

All reviews

(7,544)

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Rated 1 out of 5 stars

False advertisement

Tried multiple times to contact company no response. I ordered a total of 4 packs of 20 count monster jam napkins and received 4 packs of 16 count napkins..
False advertisement if you could please send me another pack of napkins.

October 13, 2022
Rated 1 out of 5 stars

I'm missing three plush elephants from…

I'm missing three plush elephants from my order. I tired to call and email about them and have yet to get a response. The plastic utensils were 3 different shades of pink which wasn't a huge deal but still odd to me. The rest of the order was exactly what I wanted.

October 10, 2022
Rated 5 out of 5 stars

Very Happy with My Order!!!

Very, very happy with my purchase! This was the only site I was able to find Bubble Guppies items for my son’s birthday party, and they were all at a great price! Not to mention-at first I wasn’t sure how legit this site was since I had never heard of this site before. However I had no issues whatsoever and all of my items I ordered were exactly what I wanted. Definitely 5 stars!!! ⭐️⭐️⭐️⭐️⭐️

October 1, 2022
Rated 1 out of 5 stars

Disappointed

I have used this company before with no issues, however, I placed an order which arrived and was missing items. There was no contact information for customer service besides an email. I sent 2 emails with no reply from the company. I was charged for the items and no one is contacting me in regards to my issue. This is surely poor customer service.

10/17/22
An update.....2 more emails have been sent.....still no response from this company.

September 23, 2022
Rated 4 out of 5 stars

All in all will be purchasing again

All in all will be purchasing again. The prices are beyond reasonable and after receiving my package the quality is much better than i originally thought it would be. The only thing was i didn’t necessarily get everything on my list that i had purchased. Although i did receive one thing i did not purchase, but i cannot use it as the theme is halloween for my sons birthday party , (3 &5) and the item i did not purchase was cocomelon table set . :(

September 28, 2022
Rated 1 out of 5 stars

I didn't receive what I ordered

I didn't receive what I ordered. I tried reaching out and no one has gotten back to me. This experience was horrible. I will never order from this place and I will tell others to never order from here.

September 23, 2022
Rated 3 out of 5 stars

So far 3 stars because even though the…

So far 3 stars because even though the delivery was fast and items were as pictured, I didn’t receive some items. I was charged for them and sent an email because the phone number doesn’t work and haven’t heard back.

September 29, 2022
Rated 1 out of 5 stars

I would gave 5 stars but I gave them a…

I would gave 5 stars but I gave them a 1 star because I was missing an item from my order, which was a big blue foil number 6 Ballon for my sons birthday party. I tried calling but phone number never rang in, I emailed them but got no response and I also sent them a message on Facebook and they read my message and still have not heard back from them. I also did not get refunded back the 3.75 to my card. So they lost my confidence in them and will never do business with them again.

September 23, 2022

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