BirthYearWatches.com Reviews 

760
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently praise the high quality of the products and the exceptional care put into each order. Customers frequently highlight the fast delivery times, noting that items arrive securely packaged and in wonderful condition. Consumers also mention that the watches match their online descriptions perfectly, often surpassing expectations and functioning smoothly. However, some customers also noted occasional issues with their purchases, such as unexpected battery faults, non-original parts, or items arriving in poor working condition. Despite these few drawbacks, people continue to appreciate the helpful communication, fair pricing, and overall pleasant shopping experience provided.

What people talk about most

Product

People report high satisfaction and delight with the products received. Reviewers consistently note that... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting timely and fast shipping.... See more

Quality

Customers consistently note positive experiences with quality, expressing delight with beautiful timepieces... See more

Service

Users describe positive interactions with service, highlighting a wonderful end-to-end experience. Consumers... See more

Staff

Consumers find staff to be exceptionally helpful, informative, and reliable. People consistently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Speed of delivery more than good. The watch meet description to a tee, only way it could have been better if the watch was free. But that’s just being greedy, more than happy with the total experience... See more

Company replied

Rated 5 out of 5 stars

Scott was very responsive to all my questions regarding my purchase. I had many questions and he replied quickly and honestly. He is very ethical. I received my watch and it is lovely. It has ke... See more

Rated 5 out of 5 stars

Birth Year Watches have a great website with good photos and video of every watch as well as a detailed description. This provides an enjoyable browsing experience. Having shortlisted three watches, S... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with BirthYearWatches. I needed some complicated shipping arranged so the package would arrive at a specific time at my hotel, and Scott was incredibly helpful. He answere... See more

Company replied


Company details

  1. Watch Store

Information provided by various external sources

The site to buy or research your ideal birth year watch. Over 500 watches to choose from, Timex to Rolex, Accurist to Zenith


Contact info

4.9

Excellent

TrustScore 5 out of 5

760 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(760)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality Timepieces with Customer Service to Match!

My latest watch purchase from Birth Year watches is my fifth with Scott!

I am a fussy watch collector and this latest purchase is consistent with all of my previous purchases!

Namely, a quality timepiece at a fair price, with swift dispatch too!

I needed a spare link for this watch, so used the sister website at Spare Links. I placed my order late Friday afternoon and Scott posted out link to me the very same evening!

Five stars always to Birth Year Watches!

September 4, 2025
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Thank you Nigel for our 700th review!

Rated 5 out of 5 stars

Great customer experience

When my purchase first arrived the Quartz battery had a fault. Scott was quick to remedy the situation and communicated clearly throughout. I could not ask for better customer service responding to an issue.

August 18, 2025
Unprompted review
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Reply from BirthYearWatches.com

Thank you - reviews like this are the best kind in my opinion. Not everything will always go perfectly first time, but the response and remedy is something that I do try and get right when it is needed.

Rated 5 out of 5 stars

Vintage watches done well!

BYW sources interesting vintage watches and provides an excellent warranty service.

August 5, 2025
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Reply from BirthYearWatches.com

Thank you Richard - sorry that we had to repair your latest watch, but very pleased on how you rate the service. This kind of review is great feedback to us.

Rated 5 out of 5 stars

rare watch purchase

a) They did what they said they would and b) the watch came on time and c) they had lots of photos/videos showing the watches online. So all OK.

June 30, 2025
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Reply from BirthYearWatches.com

Thanks John - and thanks for leaving the review - it is d) very helpful!

Rated 5 out of 5 stars

Great Company to Deal With

This was my second purchase from birthyearwatches and very happy with my first purchase, and as a collector/wearer of these old timepieces I simply plumped for another watch.

June 23, 2025
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Reply from BirthYearWatches.com

Repeat customers are always a good sign - thank you Paul for the review and order(s)

Rated 4 out of 5 stars

1983 watch

As described and arrived promptly

June 16, 2025
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Thank you Neil

Rated 5 out of 5 stars

1979 Seiko Twin Quartz

Accurate description, excellent tracking from the UK to the USA and quick communication from Scott.

June 10, 2025
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Reply from BirthYearWatches.com

Especially nice to hear this as US customs has had a lot of pressure recently - enjoy your watch

Rated 5 out of 5 stars

Easy buying experience

Easy buying experience. Well packaged and shipped quickly. Hope to find more great vintage pieces to purchase in the future.

May 23, 2025
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Reply from BirthYearWatches.com

Thanks Mark - I'll keep hunting for more pieces for you!

Rated 5 out of 5 stars

Great new way to discover vintage watches

Received my latest vintage watch in wonderful condition. Shipping from the UK to the US was pretty efficient. The video and web presentation was accurate and useful and the travel case the watch shipped in was icing on the cake. I’m very pleased with the purchase and my new watch.

June 2, 2025
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Reply from BirthYearWatches.com

Good to hear that the shipping to the US wasn't so bad, after all the tariff upheavals we have had. Thanks for sharing

Rated 5 out of 5 stars

Great fast service

Great fast service! the watches same as on youtube!

May 21, 2025
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Reply from BirthYearWatches.com

Thanks Andy - they should be, it is the same watch!

Rated 5 out of 5 stars

Everything went well other than with…

Everything went well other than with DHL. I was following the tracking and was told that the delivery date was on Wednesday. Wednesday morning I received an email telling me I had to pay an additional $140 for customs ( which I was surprised to learn. I bought another watch out of Switzerland a number of years ago and did NOT have a customs charge). To make matters worse DHL continued to tell me that the delivery was by end of day Wednesday which didn’t happen. I Sat at home waiting and when I finally tried call DHL their phones were shut down at 5:00 pm!

May 19, 2025
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Reply from BirthYearWatches.com

Sorry to hear about DHL acting like that. They are, like all couriers, struggling to implement the new tariffs as they had no warning and no chance to hire and train staff. Your watch should have been under the de minimis $800 value though, so tax shouldn't have been applied. Worth trying to get that money back from DHL.

Rated 5 out of 5 stars

I recently purchased from (BirthYearWatches) a vintage Techno Goldshield…

I recently purchased a vintage Techno watch listed as circa 1970, and to my delight, when it arrived, the certification dated it to 1972 — the exact year I had been searching for! That small surprise made the whole experience even more special.

The watch arrived quickly and was extremely well packed, which I truly appreciated given its age and value. Everything about the purchase felt professional and honestly described. If you’re into vintage timepieces, I highly recommend giving this seller a try — they clearly know how to treat both the watches and the customers right.

May 13, 2025
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Reply from BirthYearWatches.com

Thanks for the review - delighted that you are delighted

Rated 5 out of 5 stars

Great, Unique Watch Site.

Excellent communication from Scott. Superfast shipping from the UK. Vintage watch exactly as described and working perfectly. I visit the site a few times a month just to see what new pieces are there either in my birth year or my wife's. This was my first purchase, but it won't be the last. Overall great transaction.

May 9, 2025
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Reply from BirthYearWatches.com

Great to read that Jeff - thanks for sharing

Rated 5 out of 5 stars

Third time buying from Birth Year…

Third time buying from Birth Year Watches. I purchased a Concord Marine SG, an Omega Geneve Dynamic and most recently a Zenith AutoSport Luxe. BYW always go to great effort to accurately describe what they are selling, so no unwelcome surprises when they are delivered. Watches arrive promptly and well packaged. Always worth checking out the website or subscribing to the YouTube channel..always something unusual and interesting up for sale.
I would highly recommend this business.

May 7, 2025
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Reply from BirthYearWatches.com

Thank you Mark for your repeat business and a great review - both highly appreciated

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