BirthYearWatches.com Reviews 

760
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently praise the high quality of the products and the exceptional care put into each order. Customers frequently highlight the fast delivery times, noting that items arrive securely packaged and in wonderful condition. Consumers also mention that the watches match their online descriptions perfectly, often surpassing expectations and functioning smoothly. However, some customers also noted occasional issues with their purchases, such as unexpected battery faults, non-original parts, or items arriving in poor working condition. Despite these few drawbacks, people continue to appreciate the helpful communication, fair pricing, and overall pleasant shopping experience provided.

What people talk about most

Product

People report high satisfaction and delight with the products received. Reviewers consistently note that... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting timely and fast shipping.... See more

Quality

Customers consistently note positive experiences with quality, expressing delight with beautiful timepieces... See more

Service

Users describe positive interactions with service, highlighting a wonderful end-to-end experience. Consumers... See more

Staff

Consumers find staff to be exceptionally helpful, informative, and reliable. People consistently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Speed of delivery more than good. The watch meet description to a tee, only way it could have been better if the watch was free. But that’s just being greedy, more than happy with the total experience... See more

Company replied

Rated 5 out of 5 stars

Scott was very responsive to all my questions regarding my purchase. I had many questions and he replied quickly and honestly. He is very ethical. I received my watch and it is lovely. It has ke... See more

Company replied

Rated 5 out of 5 stars

Birth Year Watches have a great website with good photos and video of every watch as well as a detailed description. This provides an enjoyable browsing experience. Having shortlisted three watches, S... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with BirthYearWatches. I needed some complicated shipping arranged so the package would arrive at a specific time at my hotel, and Scott was incredibly helpful. He answere... See more

Company replied


Company details

  1. Watch Store

Information provided by various external sources

The site to buy or research your ideal birth year watch. Over 500 watches to choose from, Timex to Rolex, Accurist to Zenith


Contact info

4.9

Excellent

TrustScore 5 out of 5

760 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(760)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company.

As always, service is top class. It's the 3rd watch I've bought from them and I always get what I'm told I'll get.

December 11, 2024
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Repeat business is always a compliment, and the review is a bonus - thank you

Rated 5 out of 5 stars

Great watch, great service

My watch arrived promptly, securely packaged and telling the right time(!). Some teething problems a couple of days later were dealt with promptly and helpfully by Scott, and the watch is now running perfectly as well as looking beautiful.

November 19, 2024
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Many thanks for the order and the review - much appreciated

Rated 5 out of 5 stars

Once again thank you Scott for a prompt…

Once again thank you Scott for a prompt and smooth transaction the watch is just as you described and is fantastic I would highly recommend birthyear watches to my friends,excellent service

November 14, 2024
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Reply from BirthYearWatches.com

Lovely to hear - thank you

Rated 5 out of 5 stars

Top quality.

Top quality.
Professional customer support.
Fast postage.

10/10

November 1, 2024
BirthYearWatches.com logo

Reply from BirthYearWatches.com

can't beat 10/10! Thank you

Rated 5 out of 5 stars

1950's Doxa

Watch was exactly as described. Fast shipping, responsive & very transparent! Highly recommend! Coming from a watch collector/ enthusiast best vintage watch site out there hands down!

October 30, 2024
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Reply from BirthYearWatches.com

That's really pleasing to read - you have boosted my morale! Thank you

Rated 5 out of 5 stars

From first contact to agreement on…

From first contact to agreement on offer I found the process to be very easy and very fair. Scott was very helpful. Offer made I found was fair. Once watch was looked over contact was made and payment was super quick
It was a pleasure dealing with Scott
Outstanding company
Would definitely recommend if you are looking at selling
Had know issues great customer service from start to finish

October 8, 2024
Unprompted review
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Fabulous to read that - thank you

Rated 5 out of 5 stars

Faultless transaction and great service

I sold a watch to BYW and can only say goods things about the whole experience. Communication was great. Scott offered a fair price for the watch and clearly explained how the process worked. I subsequently sent the watch and the agreed payment amount was transferred to me on the same day the watch was received by Scott, no haggling, no fuss just a smooth transaction. If only all watch dealers were this good!

September 18, 2024
Unprompted review
BirthYearWatches.com logo

Reply from BirthYearWatches.com

I'm just as happy as you are Ian - I still haven't taken the watch off my wrist! Maybe this is my Birth Year Watch...

Rated 5 out of 5 stars

Speedy and Professional

Scott provided speedy and detailed replies to my initial enquiry and subsequent correspondence. Made an offer I was happy with based on photographs provided. Payment was made the day he received the watch. Very happy to recommend Birthyearwatches. Great service.

September 13, 2024
Unprompted review
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Thank you for thinking of us when selling your watch

Rated 5 out of 5 stars

Great choice - excellent prices

BYW has a great inventory of watches so it's possible to find something you like within budget. My transaction went very well - the watch was in good cosmetic condition and was sent in good time. I would definitely buy again from BYW.

August 20, 2024
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Fantastic to hear - thank you for sharing your experience

Rated 5 out of 5 stars

Scott

Scott, it's great dealing with him,honest and fast.

July 22, 2024
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Thanks Colin

Rated 5 out of 5 stars

Would highly recommend…

I came across BirthYearWatches whilst looking for my next watch to add to my small but growing collection. In the ever growing pre owned watch market, I’ve found it increasingly difficult to find someone you can trust to buy a watch from. Scott at Birthyear has some lovely and unique watches, he keeps things simple but the detail in the description is always there. The short YouTube videos are great too. I feel I could trust Scott, I have now bought two watches from him in a short space of time and hope to buy more from him in the future…
All the best,
Stephen B

July 16, 2024
Unprompted review
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Repeat custom is always something I strive for, as I must be getting something right! Thank you for your kind review on the latest purchase - enjoy it

Rated 5 out of 5 stars

Breitling SuperOcean

This is my sixth purchase from Scott at Birthyear Watches and represented a considerable step up and my first purchase of a brand that may be considered to be a luxury one. So it was a significant one for me and based on previous experience I chose to go with Scott. It was the correct decision. The watch ticked all the boxes for me and the usual excellent YouTube video confirmed it. The purchase was as smooth as ever and the watch was with me via Royal Mail Special Delivery within a couple of days. The watch was in superb condition exactly as described. I couldn't have been more pleased. It came with the usual 3 month guarantee and a good quality travel pouch. A really nice touch. Nothing more to say. If you're looking for a no hassle purchase experience from a true watch enthusiast then look no further. Take a look at his YouTube channel he really does have a watch for everyone. Buy with confidence!

June 27, 2024
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Reply from BirthYearWatches.com

Thanks Ian - nice feedback on the travel pouch too as I just had a fresh delivery of them!

Rated 5 out of 5 stars

Issue with watch was resolved without question

From the photos, video and narrative, I could tell the watch had a rough life, but I wanted it and knew it would need to get serviced immediately. Scott was amenable to sending directly to my watchmaker, making it easy. When watchmaker opened it up he said there were problems and it would cost much more to fix than anticipated. Told Scott at BirthYearWatches, he offered the choice of another watch at a discount or refunding all my money. This is a high integrity store in a world where lots of places are not ethical. I'd buy from them again and I trust them implicitly

June 14, 2024
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Reply from BirthYearWatches.com

Thank you Barry - sorry it didn't go to plan this time but I am pleased that we resolved everything to your satisfaction.

Rated 5 out of 5 stars

My rustic 1981 Seiko midsize pumpkin diver!!

I bought my now eighth watch fom BirthYearWatches & as always, I had the pleasure of yet again enjoying the customary excellent buyer's experience in acquiring my eighth watch from Scott & the Team & so as always, a huge big thank you, whilst ever mindful of the fact I creep slowly but surely towards number ten watch purchase...

May 1, 2024
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Glad you like it Frank, and I'm sure we will have something to tempt you towards number nine and ten!

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