Bonallack & Bishop Solicitors Reviews 

190
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated staff and conveyancing teams for being extremely helpful, highly professional, and remarkably efficient throughout complex property sales and purchases. Consumers also note that inquiries and questions are answered promptly, making the entire journey smooth, transparent, and completely reassuring for first-time buyers. However, some people mentioned experiencing notable difficulties trying to reach the office staff by phone and occasionally receiving very slow responses to urgent emails. Reviewers also expressed frustration over delayed communication, a noticeable lack of regular progress updates, and insufficient support during specific stages of their transactions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising the professionalism,... See more

Service

Clients share positive opinions on service, frequently describing the support received as outstanding and... See more

Customer service

Consumers find customer service to be mixed, as some reviewers praise the team for being quick to respond and... See more

Response time

People report positive experiences with response time, highlighting that reviewers consistently received... See more

Customer communications

Users describe ambiguous interactions with customer communications, as experiences vary significantly. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We have used Jacksons/Bonallack & Bishop three times for house sales and purchases over the last five years or so. This time our file seemed to move around the company a bit but once it landed on Ann... See more

Company replied

Rated 4 out of 5 stars

We chose Bonallack & Bishop for the conveyancing of our house sale and were allocated a solicitor at their Amesbury branch. As the property was in Salisbury we were slightly surprised. Initial cont... See more

Company replied

Rated 5 out of 5 stars

Steve and Naoise were great. They stuck with me through a property that fell through and helped me get a second flat through the finishing line efficiently. I felt supported throughout as a first time... See more

Company replied

Rated 5 out of 5 stars

The professionalism, friendliness and general support from Hollie and Sandra were second to none. I’ve worked with many solicitors and this was just phenomenal. Nothing was too much trouble. I complet... See more

Company replied


Company details

  1. Lawyer
  2. Divorce Lawyer
  3. Estate Planning Attorney
  4. Law Firm
  5. Personal Injury Attorney
  6. Real Estate Attorney

Written by the company

With 4 offices in Wiltshire and Hampshire, Bonallack & Bishop Solicitors not only represent local clients but with a range of highly specialist services, over half of our work is for clients throughout England and Wales – as well as overseas. We can offer specialist legal advice on a full range of private and business client services including conveyancing, employment, family law and divorce, family mediation, wills, lasting powers of attorney, probate, wealth and inheritance tax planning, litigation and disputes, lease enfranchisement and leasehold extension, military law, commercial property, commercial law, and no win no fee personal injury and medical negligence compensation claim. We also specialise in number of sectors including acting for buy to let landlords, property investors and developers. And whether you live locally to 1 of our 4 offices in Salisbury, Andover, Amesbury or Fordingbridge, or elsewhere nationwide, our lawyers are always happy to offer FREE initial phone advice. So put your mind at rest and give us a call today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

190 reviews

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No recent history of asking for reviews

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4.3

All reviews

(190)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and responsive conveyancing

I have twice made use of Bonallack & Bishop's services, once for a lease extension on my flat, and then subsequently a property sale and purchase.

In both cases I've received extremely professional and responsive service from them and would highly recommend for both of these purposes.

The process of buying and selling property (especially leasehold) can be a long and stressful one but having a good solicitor who you feel is listening to you, is on your side and is proactive makes all the difference, and that's exactly the level of service I received from this firm.

September 24, 2021
Unprompted review
Rated 5 out of 5 stars

Hollie was absolutely superb

Hollie was absolutely superb, really attentive and on-hand when we had queries. Bonallack & Bishop made things straightforward and were a pleasure to deal with. Would recommend highly!

September 3, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent support from a great team

Hollie, Anita and Georgia were the team working on my father's house purchase. They were excellent and really went the extra mile to ensure we exchanged on time. They were approachable, professional, contactable and always acted with honesty and integrity. I would use them again without hesitation.

August 21, 2021
Unprompted review
Rated 5 out of 5 stars

House Purchase

I have recently purchased my house using Bonallack and Bishop's conveyancing services and I am so glad I chose them. Hollie and Sandra were brilliant at keeping me informed of progress and managed to get us to completion by the very tight deadline. Their impeccable communication meant that I was able to trust everything was in hand and made the process much less stressful than previous buying and selling experiences.
I would highly recommend them.

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

Bonallack and Bishop assisted me with a…

Bonallack and Bishop assisted me with a very complex maladministration claim against a Local Authority. Their skill, experience and pragmatic approach during the negotiations no doubt played a major part in the outcome, which resulted in a very satisfactory financial award

July 14, 2021
Unprompted review
Rated 5 out of 5 stars

Liam was a legend

I was first put in touch with Liam through a friend's work solicitor and from the first correspondence he was extremely helpful and honest. The moment he took over my divorce proceedings I felt at ease and confident that it would be sorted.
Hopefully I won't need to use him again, but wouldn't hesitate to use him or recommend his services.

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Professional, accessible, courteous and caring company...

My experience of Bonallack and Bishop has been a journey of sheer wonder. Selling my late fathers estate was chock full of twists and jaw dropping moments. Caroline Chandler was truly magnificent and navigated us through rocky paths to a calm completion. I was so pleased that I immediately employed their services to purchase my own home. The process was flawless. What was so important was the ability to speak to Caroline, she freely gave up her time and happily discussed issues without clock watching or being impatient. Wonderful service. Considering the huge amount of work they perform, compared with an estate agent who creams off a more than generous commission, they are excellent value and deserving of a good reputation. Thank you Bonallack and Bishop and huge thanks to Caroline Chandler of the Fordingbridge branch.

May 10, 2021
Unprompted review
Rated 1 out of 5 stars

Awful

Awful. Just awful with communication, badly written letters with the grammar of a 10 year old created by their “expert” Dinshaw. They cost me a fortune & my divorce & settlements is still unresolved. Absolutely no advice given just message handlers, very expensive ones too. Avoid, please avoid - their good reviews must be fake. Don’t bother complaining to the ombudsman either - they’re protected.

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

I used the solicitors for a lease extension dealing with the company was very positive experience Dale Bree was excellent and all the staff I spoke to were very professional the cost was very reasonable.
Highly Recommended.
Thank You All.

July 16, 2020
Unprompted review
Rated 5 out of 5 stars

Liam Oliver family law at the Amesbury office.

I first went to Bonallack and Bishop last year, for family law I was put through to Liam Oliver. I was worried at first very panicky but Liam had the time for me when I needed him he made me feel like I was his only client with his speedy response. He made every effort to accommodate my needs and give me advice when needed. I’m pleased to say I got the court order I wanted which was done with out fuss and with out no messing about, my costs were kept to a minimum as a result. Thank you Liam what a credit to the solicitor firm. Thank you Bonallack and Bishop for giving me such a wonderful solicitor.

May 26, 2020
Unprompted review
Rated 1 out of 5 stars

Awful firm

Awful firm never dealt with such an incompetent bunch in my life. Advice - Go to any other firm ANY

April 23, 2020
Unprompted review
Rated 5 out of 5 stars

Recommended

I recently contacted Bonallack & Bishop on how to approach my lease extension. William Parsons got in touch and gave me very detailed information by e-mail, and also on the phone, on all possible avenues and the cost of each option. He undertook an initial lease report and also chased the other party to get in contact with us. So impressed with the service and professionalism of the firm that I have decided to leave my business with them. No doubt I’ll also use them in the future for other unrelated matters. Lola G.

February 25, 2020
Unprompted review
Rated 5 out of 5 stars

Superior Service

What’s not to like. For many years both my wife and I have called on the professionalism and experience from many different departments within the Bonallack and Bishop practice. This has included numerous successful property transactions, drawing up of our Wills and more recently in concluding the management of LPA documentation which was made easier than envisaged due to the patient and professional approach afforded by Joanna and Kerry-Anne. This professional ‘can do’ approach is evident as soon as you enter the Salisbury Practice. We would highly recommend the Bonallack and Bishop Team and wish to thank them all for their help, not only recently but also over the last 20 years. CMM & AJM

February 13, 2020
Unprompted review
Rated 5 out of 5 stars

Use this company!

Would encourage any group with a complex leasehold/freehold deal to use this solicitors. Had the boss Jen & her team including Jake look after us & the rates they charged were better than any other quote we had.......well done Bonallack & Bishop.

December 3, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you Bonallack & Bishop Salisbury

I have just used Bonallack & Bishop to sell my property. I chose to use this firm again as they had previously help the sale of my Mum's property when she died. I found the staff very efficient professional but friendly and sympathetic. This extends from the lady in reception to Amelia who dealt with all the legal work. They certainly make a difficult time less stressful and are always on hand should you need them. Best of all is their rates are very reasonable. I don't think I will ever use anyone else for any legal matters in the future.

November 29, 2019
Unprompted review
Rated 5 out of 5 stars

We've used Bonallack & Bishop for a…

We've used Bonallack & Bishop for a number of property transactions over the years and have found them to be attentive and highly professional. I have already recommended their service to others and have no doubt they will remain our first choice for future matters. Highly recommended. Tim, Louise and the team have catered to all our needs, keep up the great work!

July 23, 2019
Unprompted review
Rated 5 out of 5 stars

Bonallack and Bishop -Very professional…

Bonallack and Bishop -Very professional and great people who helped me get on the property ladder. When looking to buy my first home I was very overwhelmed and had no idea where to start. Anita was always there when I had questions to ask and always made sure I was 100% certain and explained everything in detail. The process was easy from the start right through to us moving in. I received a welcome pack to include a step by step guide so I knew exactly what to expect. The help and advice was second to none, I was supported all the way even after completion. I would definitely recommend this company and thank you again for all your help.

Suite 1, Healey House, Dene Road, Andover , Hants, SP10 2AA

July 3, 2019
Unprompted review

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