Maybe does exist only on paper
Maybe does exist only on paper, but in real I do not think so. They do not answer on email or skype. I describe in short what is my problem and i never get the answer.
July 5, 2019
Unprompted review
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You should know
3.7
Average
21 reviews
No recent history of asking for reviews
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Not sure what to think about this company? The real deal or not?
Not sure what to think about this company. Maybe they only deal with big spenders and not little guys like myself. I sent them information how I loss $600.00 USD because the sender sent bitcoin cash to a bitcoin wallet address on coin base. I gave them all the information they asked for on their site where you ask for help. I sent the information last week and this week. I asked if they can't help me to at least please let me know? I never even heard a word from them and I gave them my wallet address and all the information from block chair. Don't know what to think of this company now? Are they for real?
Well I finally heard back from someone after posting this review. I will post what they said below. But I am leaving my rating the same and the reason is I never heard back from anyone. You would think they would favor sending me an email explaining what they said in their reply. Only because they should take into consideration there are many people new to BTC and I for one am and didn’t know what they were talking about. I guess they only help the big guys that lost big dollars because it’s more money for them. This is their reply.
Published 8 hours ago
In our terms it clearly states "We investigate on 5 BTC or higher only". We cannot get active below this because the effort to restore bitcoins is huge. Please review your rating, because we only act according to our terms and your value of 600 USD is too low. For higher amounts we are more than happy to try to help.
September 20, 2018
Unprompted review
Reply from www.bitcoinmedic.com
In our terms it clearly states "We investigate on 5 BTC or higher only". We cannot get active below this because the effort to restore bitcoins is huge. Please review your rating, because we only act according to our terms and your value of 600 USD is too low. For higher amounts we are more than happy to try to help.
Supper help and again thank you!
July 30, 2018
Unprompted review
They will help you!
March 29, 2018
Unprompted review
Reply from www.bitcoinmedic.com
Thank you, we appreciate your recommendation!
Very good
Very good, but answering times a little too long. What's important, you can trust them to give you your funds.
March 19, 2018
Unprompted review
Reply from www.bitcoinmedic.com
Hello Vendrell!
We appreciate that we could successfully recover your Bitcoins and your feedback on trustpilot.
Appologies for the answering times. At the moment we have hundreds of users seeking our help and since we personally take our time to analyze and answer each ticket, there is a bit of a delay at the moment.
Best regards,
Andy
Very honest and professional
Very honest and professional. They weren't able find my coins but they checked twice for me just to make sure and answered any questions i had. I'm sure i drove them crazy with my questions but they answered them all in a timely manner. If I remember where i stored my coins i will use Bitcoin Medic again as far as I'm concerned they are the BEST.
March 16, 2018
Unprompted review
Reply from www.bitcoinmedic.com
Hello Keith! Thank you for your kind feedback. We searched your hard disk with forensic tools and could not find any traces of crypto currencies. Maybe you stored it on a different media. The hard disk is now on the way back to you. Sorry, we could not help, we hope you find your funds somewhere!
Very helpful and knowledgeable staff.
January 31, 2018
Unprompted review
Reply from www.bitcoinmedic.com
Thank you for your review. We appreciate your feedback!
Very quick response
Very quick response! Very thankful for their efforts!
January 31, 2018
Unprompted review
Reply from www.bitcoinmedic.com
Thank you Will, we appreciate your kind feedback!
Excellent service from Bitcoin Medic
Excellent service from Bitcoin Medic. I mistakenly sent Bitcoin Cash to a Bitcoin Wallet and could not recover them. Within 24 hour of contacting BMedic I had my BCH in my account. Trust these guys.
January 24, 2018
Unprompted review
Reply from www.bitcoinmedic.com
Thank you for the review, Duke!
Friendly service with great and fast …
Friendly service with great and fast communication
January 18, 2018
Unprompted review
Reply from www.bitcoinmedic.com
Thank you Ricardo. I appreciate that we could help you!
Great service very helpful.
January 13, 2018
Unprompted review
Reply from www.bitcoinmedic.com
Thank you for your review, Jamie!
Reply from www.bitcoinmedic.com
Hello Joshua, I am glad that we could help you!
Very helpful indeed!
If you need help with forgotten passwords in Germany then you've come to right place.
January 11, 2018
Unprompted review
Reply from www.bitcoinmedic.com
Thanky you a lot for your review James.
These guys know what they’re doing
They are very knowledgeable and responsive.
January 10, 2018
Unprompted review
Reply from www.bitcoinmedic.com
Thank you, we do our best!
Excellent and efficient service
Excellent and efficient service. They are very knowledgeable and fast to help with enquiries.
January 6, 2018
Unprompted review
Reply from www.bitcoinmedic.com
Thank you Aaron!
A huge thank you to Bitcoin Medic
A huge thank you to Bitcoin Medic, without you guys my wallet would be lost forever. Very serious and fast recovery.
Big ups!
December 22, 2017
Unprompted review
Thanks guys!
December 15, 2017
Unprompted review
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