Bizrate Reviews 

44
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

This company SUCKS!!! they are leaches, they aggressively try to offer rewards for their surveys. Then they never allow you to be accepted because you never meet their criteria. It's too bad they do n... See more

Company replied

Rated 1 out of 5 stars

Names: Piyush Goyal and Manager Harish Chander (Harry) Brand name online "Marshal" and on Amazon.com "Menswallet" There owner and employees are using force in the practice of obtaining someth... See more

Rated 1 out of 5 stars

Do anyone of you know how to cancel the magazines and stop the virus email crap? Figured out it's scammers when I just got my first daily 25 dollar giveaway put my name email go to press "enter now" a... See more

Company replied

Rated 5 out of 5 stars

Feb 13 , 2021 The response I get from Strawberry Net is excellent customer service by email The representatives are fast at answering questions . Daryl Shim , Canada

Company details

  1. Price Comparison Site

Written by the company

Bizrate is a trusted destination for savvy online shoppers, helping users find the best prices, deals, and product information across thousands of retailers. Our platform enables shoppers to compare products side-by-side, read customer reviews, and make informed purchase decisions—all in one place. Whether you're looking for electronics, fashion, home goods, or more, Bizrate makes online shopping faster, easier, and smarter. Explore deals and compare prices at www.bizrate.com. Contact info (United States) email help@connexity.com or visit www.bizrate.com.


Contact info

1.8

Poor

TrustScore 2 out of 5

44 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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1.8

All reviews

(44)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Take the Data...no Credit

You can spend 30 minutes completing a survey...it is completed and then the screen blanks and you are told you were not eligible. The consistently rip off their participants by taking the data and then awarding 0 points. It is simply dishonest. Find another company if you wish to do surveys...these guys are crooks.

March 5, 2021
Unprompted review
Bizrate logo

Reply from Bizrate

Thank you for the feedback about our Bizcoin Survey (or Bizrate Rewards) program. This program, which is separate from Bizrate Insights’ post-purchase survey program, provides members with the ability to earn points or coins for participating in surveys.

We are sorry to hear that your experience was less than satisfactory as we strive to provide all members with a valuable and rewarding experience. The ability to earn points or coins is determined by your eligibility for a particular survey, which may change once beginning the survey, such as others completing first and satisfying the survey sponsor's needs. We unable to inform members mid-survey that the point or coin award is no longer available, therefore you will be notified at submission.

We hope you continue to participate in the BizCoin Surveys and Bizrate Rewards programs.

Rated 5 out of 5 stars

Feb 13

Feb 13 , 2021

The response I get from
Strawberry Net is excellent customer service by email

The representatives are fast at answering questions .

Daryl Shim , Canada

February 13, 2021
Unprompted review
Rated 1 out of 5 stars

Bizrate IS the worst

Bizrate IS the worst! You really do just do partial surveys over and over again with no completion. What a scam! How are they still functioning?

February 12, 2021
Unprompted review
Bizrate logo

Reply from Bizrate

Bizrate Insights collects surveys from customers across the shopping experience. Customers can take partial surveys and reply to as many (or as few) questions as they choose.

Rated 1 out of 5 stars

Unable to redeem Bizrate mag offer

Bizrate offered mag subscriptions in exchange for me filling in a survey. I filled in the survey, went to the link for the mags, picked my mags, and oops! No way to complete the transaction or enter a delivery address.

Scam. Silly me.

September 22, 2020
Unprompted review
Rated 1 out of 5 stars

Complete garbage

Complete garbage. You answer enough questions so they get their data then you’re booted. This should be shut down

August 10, 2020
Unprompted review
Rated 1 out of 5 stars

Fraudulent practices...

Free magazine subscriptions are not a $100 value. Give me $100 or suffer bad reviews or be forward that it was for magazines and not $100.

July 6, 2020
Unprompted review
Rated 1 out of 5 stars

Don’t waste your time.

Every single time I agree to do a survey for a company I shop with that has a bizrate survey at the end claiming to enter me into a $25 daily drawing it never ever works. You answer the questions, then when it comes time to possibly “pay up” It crashes or I get a message, “Sorry we were unable to connect to our servers at this time.” Just clickbait for bizrate because they got the survey they are paid to get from you, got your email for free and now will begin the never ending email shower by them AND their “partners”. And what did you get? Nothing but an offer to do more surveys for more non existent rewards.

January 22, 2020
Unprompted review
Rated 1 out of 5 stars

WASTE

offers you a reward for your review in MAGAZINE subscriptions and i thought ok that kinda sucks but whatever - yea until they then want to charge you to process the subscriptions.

August 15, 2019
Unprompted review
Rated 1 out of 5 stars

Complete Waste of Precious Time

Spent nearly 40 minutes on a survey providing honest and thoughtful answers. After I completed the survey a Bizrate screen pops up and tells me I did not qualify because the computer thought I took the survey too fast and may not have provided honest answers which is not true. Don't you love it when a machine tells you you are wrong? I would give them zero stars but that was not an option. Forget Bizrate.

March 7, 2019
Unprompted review
Rated 1 out of 5 stars

This is a scam.

This is a scam. I completed a survey and then find out that I am signed up for 4 magazines, and somehow they have my credit card and have charged my card for these magazine subscriptions manually. When I called to cancel they acted like I did this on purpose, then wanted to offer reduced rates for the same magazines if I would keep them. I refused because I did not want them in the first place. Do not take part of this scam.

January 7, 2019
Unprompted review
Rated 1 out of 5 stars

Bizrate Is A SCAM!!

The only reason I gave one star is it is the lowest rating! Bizrate is a SCAM. Do not use them. Companies that do use them, I will not deal with again either. I did all of the procedures to get a $25 reward and then it came up to select the magazines. I selected the magazines and then had to pay 8.00 for handling. I wanted to see what would happen - after that they responded back that I took too long and it cancelled me out - Scam!!

December 24, 2018
Unprompted review
Rated 1 out of 5 stars

After you purchase something from a…

After you purchase something from a company that uses Bizrate they pull you in with saying that give a $25 reward ten times a day...then, after you submit your personal information, they take you to a site that offers magazines to sign up for/buy and they say this is the $25 reward. Very deceptive and unprofessional. Also, they do not publish a phone number to get in contact with them so apparently they don't want to hear any complaints...Beware of their scam

November 1, 2018
Unprompted review
Rated 1 out of 5 stars

I'd rate them 0 stars

I've had issues with surveys and the rating system of their businesses. First off the surveys are fraudulent. I would get surveys and try to take them. I'd be told it was worth a lot of points but when I submit them they say they reached their quota and was given maybe 50 points for my time. Many times I was sitting at my PC when the survey came in. I had already filled out a couple pages of survey information when this happened. I suspect by the time I put in my age that's why they won't use me.

Then I bought merchandise from one of their listed business. I didn't even know this until a couple weeks later the survey came in to rate them. I never received my merchandise and the survey wouldn't let me rate them until I received it. So I hung onto the email so I could rate them later. 3 months later still no shipment and I had to contact PayPal for a refund.

I contacted Bitrate to say I'd like to rate this company but the link they sent me will not work until I get my order. I told them the whole situation of how this company took my money and never sent my product and how they won't respond to emails. I asked how I could please rate them so other customers would know. This is the response I got. I felt like I was talking on deaf ears.

Hello,

Thank you for your email. Bizrate.com is a shopping comparison and consumer rating site. We partner with retailers who list their products on our site. From these listings, customers are directed to our retail partner's site to complete their purchase. We do not charge customer credit cards. Bizrate.com does not make, sell or ship any products. For specific questions about orders, products, product availability, refunds, shipping or payment options, please contact the retailer. If you have made a purchase and do not remember which retailer you purchased from, you can call your bank or credit card company and they should be able to provide a contact phone number or email address.

In addition, I am sorry to hear you received the Bizrate.com fulfillment survey before you received your order. The timing of the survey is self-selected. During the initial point of sale survey you took you were asked "When do you expect all of the items in your order to be delivered?" The date you selected determined the timing of the fulfillment survey. I recommend saving the survey for when you feel you can accurately rate the merchant from which you purchased. I hope this helps clear up any confusion. Have a wonderful day!

If you have any additional questions please send them to help(at)bizrate.com.

August 4, 2018
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. After office max purchase they say to complete a survey to be entered to win a gift card. Actually, you complete the survey, then you have to enter the gift card giveaway separately and in the process agree to give away all your information to third parties. Very misleading and means I took 10 minutes to complete a survey for nothing. I was willing to give office max feedback on my purchase but not willing to then give info to a third party. Typical bait and switch.

July 4, 2018
Unprompted review
Rated 1 out of 5 stars

BizRate is a total scam

BizRate is a total scam. You will waste your time attempting to complete a survey as it is nearly impossible to do so. After spending 5-10 minutes answering questions you are told you don’t qualify and are switched to another where you start the process all over again and again and again. If you do manage to reach 5000 points (the lowest amount to redeem for a $5 gift card) good luck redeeming. Customer Service is almost non-existent and useless. This company is really about selling magazine subscriptions that are cheap to begin with and then outrageously expensive and tricky to cancel. Do yourself a favor and don’t get involved on any level.

February 4, 2018
Unprompted review
Rated 2 out of 5 stars

Forklift request rental charged cc never got

i ordered a forklift on Monday. David told me no problem. Give me your cc number. We can get it to you the next day. The next day he calls says having problems finding one. Said ok but I need it tomorrow. Call me and let me know. Still no forklift. But charged my cc already. On Friday he finally called after he told me he would call by end of the day Thursday. Didn't! I called Friday told him I needed a refund on my cc. He called said good news. I said never mind. I have one and its delivered. He said oh ok where did you get it. I told him SUNBELT RENTALS. LUKE HE NEEDED TO KNOW ANYTHING bc he couldn't make it happen. Still on Tuesday no refund!!!

September 30, 2015
Unprompted review

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