Alles is helemaal top
February 13, 2019
Unprompted review
Reply from Bizztravel wintersport
Beste Marie-Jose,
Fijn dat alles naar je zin is geweest!
Altijd goed om te horen!
Met vriendelijke groet,
Team Webcare Bizztravel
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Company details
Information provided by various external sources
Bizztravel Wintersport is de wintersportspecialist van de Alpen, en dat al meer dan 25 jaar! Bij Bizztravel kunt u uw skivakantie boeken naar Frankrijk, Oostenrijk, Italië en Zwitserland. Wij bieden meer dan 600 verschillende accommodaties aan en u kunt een week, midweek of weekend gaan skiën. Een skipas is altijd inclusief!
Contact info
Bahialaan 2, 3065 WC, Rotterdam
- 0900-9350 (50 cpg)
- info@bizztravel.nl
- www.bizztravel.nl
Extortionist fees and business practices! Worst Customer Service Ever!
Worst Customer Service Ever!! Extortionist fees and business practices!
I signed up with a group, paid my deposit but I wasn't 100 percent sure if I'd be able to go.
The Date to confirm, and pay the remaining balance rolled around. I had other commitments and couldn't go, so I didn't pay the remaining amount or confirm, assuming my deposit was forfeit.
Weeks later I hear from the leader of my group asking if I had cancelled... Cancelled. Cancelled? I wasn't told I had to cancel! He Cancelled for me BUT then Bizztravel wanted and additional 144 Euro for canceling "late"
At no point did Bizztravel communicate that a I needed take active steps to cancel, only that I needed to be sure to pay the remaining balance if I wanted to go
Despicable!
March 12, 2018
Unprompted review
Reply from Bizztravel wintersport
Dear Rachel,
Thank you for taking the time to share your experience. We take complaints very seriously, and would like to investigate what has happened. Could you please contact our Customer Support department at: customersupport@bizztravel.nl
Kind regards,
Team Webcare Bizztravel
Uitstekend bookingservaring, heele goede service
Booking our ski trip through Bizz was very easy, as the information that we were looking for is all included on the site as one books. The search criteria are rich, which makes zooming into the holiday of choice easier. Also after booking the information supplied is sufficient for making the trip.
Two things that I would ABSOLUTELY recommend to Bizz are the following (we booked a ski trip by coach):
a) The tel number on which Bizz can be contacted up until the moment of the coaches arriving at their destination needs to be MUCH MORE visible on the information sheets.
b) This contact number must be DIFFERENT to the emergency number, as clients may need to get in touch with the tourist office, and not the accidents and emergency department, or the A&E service needs to also be capable of dealing with issues such as what needs to be done in case the road to the original resort is closed.
April 8, 2015
Unprompted review
Reply from Bizztravel wintersport
Dear Athina, thank you for your compliments about Bizztravel, the website, our journeys, your reservation. Your two suggestions to improve our service according to the phonenumbers of the call centre and the emergency department we will certainly change this. The new holidays will be available from medio April this year. Kind regards John from Bizztravel.
trip geboekt naar Valfrejus
top...alert via wepowder...naar Bizztravel ...2 minuten later een weekje in de poedersneeuw (hopelijk)
efficient en vslue for money :)
March 12, 2015
Unprompted review
Reply from Bizztravel wintersport
Bedankt voor de mooie beoordeling! Heel veel plezier alvast in de poedersneeuw!!
Met vriendelijke groet,
Evelien van Bizztravel
Reply from Bizztravel wintersport
Fijn om te horen dat u onze website duidelijk vindt!
Bedankt voor de mooie beoordeling.
Met vriendelijke groet,
Paulien van Bizztravel
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