Black Nova Designs Reviews 

115
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We have worked with the Black Nova team with our various websites and our Microsoft packages for a number of years. We have found them to be efficient, responsive, helpful and cost effective. They are... See more

Rated 5 out of 5 stars

We used Blacknova to build a new website as ours had become outdated and slow. They used some of our original content with their new design and features. We were very happy with the finished site.

Rated 5 out of 5 stars

Very happy with the professional service we have received. A fully functioning modern online shop was created to our spec and any queries responded to quickly and efficiently. We have now transferred... See more

Rated 5 out of 5 stars

Danielle and the team are an extremely friendly and helpful group. They're responsive as soon as you email them and if there's something that they don't know about all thing tech, then it really isn... See more

Company details

  1. Web Hosting Company
  2. Computer Repair Service
  3. Website Designer

Written by the company

Black Nova supports small businesses, sole traders, and individuals with websites, hosting, digital services, and reliable technical support. We create a friendly, approachable space where you can get help with everything from website design and hosting to email setup, domain management, and everyday technology challenges. We simplify the technical side of running a business, ensuring your website, email, and digital tools work smoothly and effectively for you. With a wide range of services, a fully insured team, and honest, straightforward advice. No project is too small.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

115 reviews

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No recent history of asking for reviews

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4.7

All reviews

(115)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Black Nova Designs - An Outstanding Company

I highly recommend Black Nova Designs, an exceptionally professional company.

I asked the team to find a specific graphics card and install on my PC. Not an easy task in by the current market. Surprisingly they were able to obtain a card within 3 weeks. They gave me options to consider and discuss and kept me regularly updated.

I highly commend this company, value for money, exceptionally knowledgeable and honest.

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I recently had a website update and my new designer suggested I changed my hosting provider. I had an issue with my emails (no ones fault) so I called Black Nova who actually answered the phone early on a Saturday morning, put my worrying mind at ease and resolved the issue. It’s only been a few weeks of using them but I’m very impressed with the customer service so far

June 19, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from the BND team!

I honestly cannot thank Danielle and the team at BND enough for the beautiful website they have created for my business. Having a website which incorporated the true principles and ethics of my brand was hugely important to me and I definitely came to the right place for this to be put together. I now have a timeless, classy, user friendly and easy to update website. The service I received from the team was second to none - Danielle guided me throughout the whole process and turned my vision for the site into reality. The overall experience was amazing and how is this for customer service - I emailed the team at 6:30am one morning regarding a small update and I had a response and a change made within minutes... do I need to say anymore?!

June 17, 2021
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Black Nova Designs…

I cannot recommend Black Nova Designs highly enough, I have found all of the team very professional and will always endeavour to complete any changes I want to my website as quickly as possible, they are very knowledgeable in their field and feel my website is in secure hands

May 16, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and a very helpful…

Excellent service and a very helpful company to deal with. Very quick, friendly responses to queries, no matter how big, small or idiotic my questions! Would certainly recommend Black Nova for website design - we are delighted with the finished result and have had some great positive feedback from our customers.

April 22, 2021
Unprompted review
Rated 4 out of 5 stars

Smart and Crisp Website

BND produced a very smart and crisp website that delivered everything that I wanted and a bit more. The website is clear, concise and well constructed, and easy to navigate. A strong 4.5 score. Thank you

April 15, 2021
Unprompted review
Rated 5 out of 5 stars

BND to the rescue with working from home issues

With the pressure of children home-schooling and working from home our wifi was struggling to cope. BND were able to help and within 2 weeks of contacting them for advice about how to improve our system, we are now all able to work online, and conduct video calls without drop-outs or buffering issues.
A great service, would highly recommend.

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Black Nova Designs updated aspects of my website, including a change in fonts, layout and colour schemes. I found Danielle and the team to be excellent to work with, they emailed me with progress, every step of the way. They made a superb job of my website and I would highly recommend their services.

August 4, 2020
Unprompted review
Rated 5 out of 5 stars

A fantastic company

A fantastic company who provided a fast, friendly & efficient service
We had a wireless system installed in our property because although we have a superfast broadband speed we struggled to get full wifi signal in all our rooms
What a difference this has made to our lives and our business that we run from home

November 28, 2019
Unprompted review
Rated 5 out of 5 stars

The best in wiltshire

Easy communication, responsive team. Competitively priced. Willingness to teach clients how to self manage and add to website has been the most important aspect for me

November 7, 2019
Unprompted review
Rated 5 out of 5 stars

A great job, very well done by a great team at BND

Having used BND for smaller IT projects in our business and being impressed by their knowledge & efficiency, we asked them to undertake a full IT infrastructure set up when we moved to new premises recently. We weren't disappointed. Kyle & his team were able to work around our timescales so that business downtime was kept to a minimum. Kyle was even on hand during day one in our new premises in order to ensure a smooth transition, even liaising with our IT provider at XLN to deal with all the techno-speak so we didn't have to! A great job, very well done.

June 16, 2019
Unprompted review
Rated 5 out of 5 stars

Black Nova Designs - Top of the range - Excellent

I was recommended to contact Black Nova designs to resolve issues with my PC and they were brilliant, took my computer away and replaced hard drives, gave it a thorough overhaul and set up my laptop for emails. Their charges are so reasonable, certainly a fraction of what you would expect but a quality service. I have now transferred my Web hosting to them and also email hosting. I was receiving unsavoury emails and they immediately transferred everything over and set up a spam control.
Thank you to you all, I would recommend Black Nova without hesitation.

May 23, 2019
Unprompted review
Rated 5 out of 5 stars

The team have done a fantastic job on…

The team have done a fantastic job on my new website, so much so I've given them a second one to build for another work stream I run under my Ltd company. They've taken great care to get to know me, what I'm about and what sort of message I want to get across to potential clients. They do all of my hosting and the service, when I've experienced any issues, has been really first class. I can not recommend them highly enough and love working with them

May 9, 2019
Unprompted review
Rated 5 out of 5 stars

The customer service I have received

The customer service I have received, answering my completely numpty questions has been brilliant.
Also any slight hiccups that have occurred with the move of the hosting have been dealt with quickly and efficiently, and a few tiny blips with my website that have occurred since.
Super friendly and efficient company to deal with, cannot rate them enough.

May 9, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. I moved my 5 websites to them for hosting and it was simple and easy. They went above and beyond and fixed any small issues that arose (even on a Sunday!). I often contact them for any and all my IT queries and they either talk me through it or just jump on it and rectify the issue. Their combined knowledge is far greater than mine will ever be A huge thank you to Kyle, Danielle and their team for all their support and encouragement.

April 18, 2019
Unprompted review

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