Black Platinum Gold Reviews 46

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was confused about payment and staff promptly addressed my concerns. My past experience has been wonderful, excellent accommodations with very good value as to the pric3 point.

Company replied

Rated 5 out of 5 stars

Participated in an auction earlier this autumn. BPG exceeded my expectations in every way. Nice platform, favourable starting bids and easy to participate in biddings. BPG was also easy to get in co... See more

Company replied

Rated 5 out of 5 stars

We have now won 5 auctions. We are satisfied that all of the hotel experiences we have won were excellent value for money and we have had no problems at all in booking the hotel stays. We have trips... See more

Company replied

Rated 5 out of 5 stars

So easy to tinker with… Choose the destination, partecipate in the auction,win and go back to travel!! The accommodations offered are truly special Special thanks to Viola who introduced me to BPG... See more

Company replied

Company details

  1. Travel Aggregator

Written by the company

The first luxury travel auction platform, Black Platinum Gold revolutionized the relationship between travellers and hospitality by selling at auction handpicked stays at some of the most renowned destinations in the world. With a global digital presence and over 1 million impressions per month, together with its unique approach based on a virtuous cycle, Black Platinum Gold is a reference point for the Luxury Travel Industry. Black Platinum Gold partnered with many high-end brands such as The Ritz-Carlton, Kempinski, Nobu, LUX*,The Red Carnation Hotels as well as with many members of The Leading Hotels of the World, Relais & Châteaux and Small Luxury Hotels of The World. Today Black Platinum Gold sells at auction unforgettable stays at hotels, resorts, private islands and villas that are the pinnacle of luxury and lifestyle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

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Rated 5 out of 5 stars

Five-star worthy service!

Impeccable service and a true reference point for the whole luxury travel industry. Would absolutely recommend booking your next trip with them!

March 22, 2021
Unprompted review
Black Platinum Gold logo

Reply from Black Platinum Gold

Thanks for the awesome review, Viviana!

Rated 5 out of 5 stars

Outstanding customer service

We bought a package for Paris. Outstanding experience. We got great support during the bidding process and once we won the bid, they managed to extend our package and allowed us a lot of flexibility during this pandemic times.
Outstanding customer service and great deals!

March 22, 2021
Unprompted review
Black Platinum Gold logo

Reply from Black Platinum Gold

Thanks for the awesome review!

Rated 5 out of 5 stars

Fantastic site

Fantastic site!
Absolute professionalism and seriousness. I participated in an auction for a trip and after winning it I was sent the coupon regularly. The hotel was informed and everything went perfectly.
Excellent service really

March 22, 2021
Unprompted review
Black Platinum Gold logo

Reply from Black Platinum Gold

Thanks for the awesome review!

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