Blacks - Brighton Reviews 

963
TrustScore 5 out of 5

4.9

8-9 North Street, BN1 1EB Brighton, GB


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Rated 3 out of 5 stars

The Jacket sent is fine but they delivered it in just a plastic bag. One layer of not very thick plastic. It’s an expensive foam filled lightweight jacket that could have easily been damaged. Not suit... See more

Company replied

Rated 5 out of 5 stars

I popped in-store on a whim after seeing a pair of trail shoes discounted online. The new store looks great, and I found the staff very friendly and informative, Jude in particular. Although I didn’t... See more

Company replied

Rated 5 out of 5 stars

We went to Blacks shop in North St Brighton today and were politely met by Jude as my wife wanted to get some new hiking boots. Benn took over as Jude went to lunch and he was extremely helpful and a... See more

Company replied

Rated 4 out of 5 stars

Very helpful with sizing walking boots for my daughter doing DofE. Let her try with socks before purchasing and told her we have 28 days to return if she wishes to try them around the house to get a p... See more


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store
  5. Running Store
  6. Shoe Store

About Blacks - Brighton

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • 8-9 North Street, BN1 1EB, Brighton, United Kingdom

  • 01273 964920

4.9

Excellent

TrustScore 5 out of 5

963 reviews

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4.9

All reviews

(963)

3,138 reviews in the last 12 months

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Rated 4 out of 5 stars

Very helpful with sizing walking boots…

Very helpful with sizing walking boots for my daughter doing DofE. Let her try with socks before purchasing and told her we have 28 days to return if she wishes to try them around the house to get a proper feel for size.

January 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent help from James yesterday in…

Excellent help from James yesterday in assisting me to choose the right walking boots.

January 21, 2025
Unprompted review
Blacks - Brighton logo

Reply from Blacks - Brighton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Rated 5 out of 5 stars

We went to look for a rucksack for our…

We went to look for a rucksack for our granddaughter who was going travelling around Asia. We're looking at a couple of options when one of the assistants Mike came over and asked if he could be of help. He went through the basics of what we should be looking for and also explained that we needed to consider a woman's rucksack as the frame is designed to suit a female shape. Thanks Mike for helping us make the right choice. Woman's Ospray Fairview II

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I was advised by the most helpful and knowledgeable assistant called Mike today! He went over and above to give me good information and advice about which would be the correct walking shoes for me!

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Jess!

Thank you Jess for helping me and my 11-year-old find the perfect boots. Your expertise and helpfulness was invaluable.

January 19, 2025
Unprompted review
Rated 5 out of 5 stars

Annie was amazing

Annie was amazing. Helped me with patience, humour and understood the assignment. Took me 5 minutes to find my perfect walking boots. For someone who properly hates shopping, Annie made it a perfect experience. Thanks very much indeed.

January 19, 2025
Unprompted review
Rated 4 out of 5 stars

We went to blacks for some DofE walking…

We went to blacks for some DofE walking boots, and soraya was so useful! She told us what boots would suit me best, and was incredibly knowledgeable on boots and what would be the best for me! Thank you soraya!

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, Mike was extremely helpful at the till, making sure I had the correct gas for my camping job set up (which I hadn’t!) and ensured that I left with the correct product. Saved my camping dinner!

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, knowledgeable staff!

So, as a guy who likes to hike, but try things on before I buy, Harry in the north street shop was more then happy to help me. I told him what I was in the market for and he went above and beyond to help out. Even rummaging in the store room for items in my size! Super helpful, knowledgeable and professional. Awesome beard too. Thanks guys!

January 13, 2025
Unprompted review

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