Blacks - Meadowhall Reviews 46

TrustScore 5 out of 5

4.8

Meadowhall Shopping Centre, 2 The Arcade, S9 1EH Sheffield, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We got served by a young lad called ry And the reason for me returning to this shop was because of Alex , he really knows his knowledge when it comes to personal preference. These guys really are e... See more

Company replied

Rated 5 out of 5 stars

Nice looking shop with alot to offer, the best part was our server Alex who gave us alot of detail on what to buy and why really showing he knows his stuff, he was very friendly and made the experienc... See more

Company replied

Rated 5 out of 5 stars

The staff at this store are lovely and are really knowledgeable, We went in just looking and the staff we're friendly and welcoming, when looking at shoes and watches Alex helped us and was very usefu... See more

Company replied

Rated 5 out of 5 stars

While walking into the store I was greeted by the lovely staff who offered me a helping hand, and while trying on a fleece jumper Sheila advised me on which brand and which style she thought looked b... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store
  5. Running Store
  6. Shoe Store

About Blacks - Meadowhall

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • Meadowhall Shopping Centre, 2 The Arcade, S9 1EH, Sheffield, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We got served by a young lad called ry …and Alex

We got served by a young lad called ry And the reason for me returning to this shop was because of Alex , he really knows his knowledge when it comes to personal preference. These guys really are extremely helpful and go above and beyond to make sure the customer is satisfied. Much appreciated, Meadowhall Sheffield

May 30, 2026
Unprompted review
Blacks - Meadowhall logo

Reply from Blacks - Meadowhall

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Blacks Customer Care Team

Rated 5 out of 5 stars

Nice looking shop with alot to offer

Nice looking shop with alot to offer, the best part was our server Alex who gave us alot of detail on what to buy and why really showing he knows his stuff, he was very friendly and made the experience 10x better than it wouldve been. 5 starts for a reason.

May 24, 2026
Unprompted review
Blacks - Meadowhall logo

Reply from Blacks - Meadowhall

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Rated 5 out of 5 stars

Awesome feedback from me

Awesome feedback from me, great relaunch event, great stock available, great music, and AF refreshments, and bagged a deal. Will be back

May 22, 2026
Unprompted review
Blacks - Meadowhall logo

Reply from Blacks - Meadowhall

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Blacks Customer Care Team

Rated 5 out of 5 stars

Ellie was very friendly and helpful

Ellie was very friendly and helpful, thank you!

May 9, 2026
Unprompted review
Blacks - Meadowhall logo

Reply from Blacks - Meadowhall

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Rated 5 out of 5 stars

Great experience at the store in…

Great experience at the store in Meadowhall. Was looking for a waterproof coat and was spoilt for choice.I was served by Sheila who was very friendly and helpful.
Satisfied customer

May 13, 2026
Unprompted review
Blacks - Meadowhall logo

Reply from Blacks - Meadowhall

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Blacks Customer Care Team

Rated 5 out of 5 stars

We were well looked after by Alex at…

We were well looked after by Alex at the Meadowhall store , he answered all our questions about our purchase and made our visit a good experience .

May 2, 2026
Unprompted review
Blacks - Meadowhall logo

Reply from Blacks - Meadowhall

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Blacks Customer Care Team

Rated 5 out of 5 stars

Rhyas was approachable

Rhyas was approachable, friendly and knowledgeable on the shoes I was looking for (shoes with support and comfort). Offered great advice.
One happy customer!

May 9, 2026
Unprompted review
Blacks - Meadowhall logo

Reply from Blacks - Meadowhall

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Blacks Customer Care Team

Rated 5 out of 5 stars

Great staff

Kasper really helped me find the right pair of shoes. He was really knowledgeable about the brands and models in stock and was happy to get as many shoes out as it took to find the right ones! He was very professional and also picked out some socks that will be perfect for the kind of hiking/running I do. I can't wait to get out on the first walk with my new shoes!

May 8, 2026
Unprompted review
Blacks - Meadowhall logo

Reply from Blacks - Meadowhall

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Alex was extremely knowledgeable and couldn't help us enough. Really appreciated his advice and friendly service. Thank you Alex!

May 7, 2026
Unprompted review
Blacks - Meadowhall logo

Reply from Blacks - Meadowhall

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Blacks Customer Care Team

Rated 5 out of 5 stars

Casper was really helpful

Casper was really helpful, knowledgeable and easy to talk to. He listened and gave me great advice

May 7, 2026
Unprompted review
Blacks - Meadowhall logo

Reply from Blacks - Meadowhall

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Rated 5 out of 5 stars

I learned more about shoes while I…

I learned more about shoes while I visited than I ever thought I needed. I found some very good shoes because of it and I'm happy with what I got. Thank you Alex.

May 1, 2026
Unprompted review
Blacks - Meadowhall logo

Reply from Blacks - Meadowhall

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Rated 5 out of 5 stars

Alex was very helpful and a master of…

Alex was very helpful and a master of his craft. Made shopping for new hiking shoes very easy and elaborated on a lot of doubts. This guy deserves a raise :)
Thank you Alex

May 1, 2026
Unprompted review
Blacks - Meadowhall logo

Reply from Blacks - Meadowhall

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Blacks Customer Care Team

Rated 5 out of 5 stars

Thank you Josh for sticking with me…

Thank you Josh for sticking with me while I tried on many walking shoes tonight. You came over to help, listened to what I was looking for and what I didn’t want and then guided me with your knowledge to a perfect choice. A true asset to Blacks. Thank you again. Andrew & Hilary.

April 28, 2026
Unprompted review
Blacks - Meadowhall logo

Reply from Blacks - Meadowhall

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Rated 5 out of 5 stars

Excellent service as always!!

April 28, 2026
Unprompted review
Blacks - Meadowhall logo

Reply from Blacks - Meadowhall

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Rated 5 out of 5 stars

Welcoming staff and perfect customer service

While walking into the store I was greeted by the lovely staff who offered me a helping hand, and while trying on a fleece jumper Sheila advised me on which brand and which style she thought looked better for me. She was extremely lovely and helpful and made my experience there feel welcoming and confortable!

April 27, 2026
Unprompted review
Blacks - Meadowhall logo

Reply from Blacks - Meadowhall

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Rated 5 out of 5 stars

The staff at this store are lovely and…

The staff at this store are lovely and are really knowledgeable, We went in just looking and the staff we're friendly and welcoming, when looking at shoes and watches Alex helped us and was very useful giving my friend information and was very willing to answer questions. Overall couldn't ask for a better experience. Thank you Alex for the help 🙌🏻

April 24, 2026
Unprompted review
Blacks - Meadowhall logo

Reply from Blacks - Meadowhall

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Rated 5 out of 5 stars

Great experience in Blacks Meadowhall

Great experience in Blacks, Meadowhall - Sheffield store. Scott the store manager and his team where very welcoming from start to finish. They were warm and friendly throughout, joining in and having a good laugh with us whilst helping answer all my questions without hesitation as I wasn't the typical shopper when I interrupted them all to discuss jobs, vacancy pathways, and their support for staff and inclusiveness. You nailed it, thanks guys - much appreciated! :)

April 24, 2026
Unprompted review
Blacks - Meadowhall logo

Reply from Blacks - Meadowhall

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Blacks Customer Care Team

Rated 5 out of 5 stars

I bought some Merrill trainers today…

I bought some Merrill trainers today because of Alex’s who’s help was excellent!

April 23, 2026
Unprompted review
Blacks - Meadowhall logo

Reply from Blacks - Meadowhall

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look