Blacks - Yeovil Reviews 

763
TrustScore 5 out of 5

5.0

22 Middle Street, BA20 1LY Yeovil, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Always use footfall into shops. Use them or lose them. The missing fifth star only reflects the item was not available off the shelf, as advised by a team member over the phone. But the web order... See more

Company replied

Rated 5 out of 5 stars

Good range of stock and priced competitively. Tom was very helpful with figuring out the best choices for an upcoming trip - pointing me to the right choice, rather than just the most expensive choice... See more

Company replied

Rated 5 out of 5 stars

Popped in for some shorts and found a good selection. Tom was very helpful in finding me the right size and colours. Been visiting this store for four years now and the staff have always been helpf... See more

Company replied

Rated 5 out of 5 stars

Great store, lovely staff. Tom was very knowledgeable and helped me find a very nice tent and outdoor gear. Very conveniently located in town center.

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store
  5. Running Store
  6. Shoe Store

About Blacks - Yeovil

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • 22 Middle Street, BA20 1LY, Yeovil, United Kingdom

  • 01935 314156

5.0

Excellent

TrustScore 5 out of 5

763 reviews

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5.0

All reviews

(763)

3,204 reviews in the last 12 months

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Rated 5 out of 5 stars

Went into today to have a look at some…

Went into today to have a look at some shoes ended up with a fleece instead but was treated to very friendly staff and wonderful customer experience as a whole
10/10 will be going back

May 16, 2026
Unprompted review
Blacks - Yeovil logo

Reply from Blacks - Yeovil

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Blacks Customer Care Team

Rated 5 out of 5 stars

Always helpful and willing to give…

Always helpful and willing to give advice for kit and clothing (not always recommending the most expensive)
I choose these guys over Amazon every time

May 4, 2026
Unprompted review
Blacks - Yeovil logo

Reply from Blacks - Yeovil

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Blacks Customer Care Team

Rated 5 out of 5 stars

friendly

friendly, very helpful staff. a pleasure to shop here.

March 28, 2026
Blacks - Yeovil logo

Reply from Blacks - Yeovil

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Rated 5 out of 5 stars

I can’t fault the staff In here I…

I can’t fault the staff In here I popped in on Friday to speak to them about buying 20 camping chairs and the process was so simple and Ben was amazing what a chap! I come back today(Saturday) to buy the 20 chairs The lovely dweeby lad(Will) helped me load all the chairs! Honestly was an amazing interaction any camping needs I will be coming to this shop time and time again👌

March 28, 2026
Unprompted review
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Reply from Blacks - Yeovil

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Blacks Customer Care Team

Rated 5 out of 5 stars

Great team!

Great team, Tom P went above and beyond!

March 12, 2026
Unprompted review
Blacks - Yeovil logo

Reply from Blacks - Yeovil

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Blacks Customer Care Team

Rated 5 out of 5 stars

Great service

Great service from Ben in Blacks Yeovil. Very polite and friendly. His knowledge of products is excellent.

February 27, 2026
Unprompted review
Blacks - Yeovil logo

Reply from Blacks - Yeovil

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Rated 5 out of 5 stars

Very good product

February 10, 2026
Blacks - Yeovil logo

Reply from Blacks - Yeovil

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Blacks Customer Care Team

Rated 5 out of 5 stars

Great.

Great process

February 7, 2026
Blacks - Yeovil logo

Reply from Blacks - Yeovil

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Blacks Customer Care Team

Rated 5 out of 5 stars

Hiking boots

Needed a pair of hiking boots. They were very polite and helpful. Hopefully I’ve got the perfect pair for my holidays. Thanks guys.

February 15, 2026
Unprompted review
Blacks - Yeovil logo

Reply from Blacks - Yeovil

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Rated 5 out of 5 stars

I have confidence shopping with Blacks

I`ve bought from Blacks a few times now & always check them out first for what I want. The staff in their shops are helpful & friendly. Online is easy ordering & returns no problem. I find them a trustworthy genuine company. I have confidence shopping with Blacks.

January 23, 2026
Blacks - Yeovil logo

Reply from Blacks - Yeovil

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Blacks Customer Care Team

Rated 5 out of 5 stars

Great Pair of Walking Shoes

Great to be able to actually go to a shop and try on walking shoes rather than order online. I was given good advice and came away feeling I had chosen a really good pair of shoes that was best suited to my needs.

January 7, 2026
Unprompted review
Blacks - Yeovil logo

Reply from Blacks - Yeovil

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Rated 5 out of 5 stars

Excellent service from Ruben

Excellent service from Ruben, listened to my concerns, recommended great product, all this whilst sat with my dog keeping her calm. Thank you, great service. Boots I bought are also great, no issues.

October 25, 2025
Unprompted review
Blacks - Yeovil logo

Reply from Blacks - Yeovil

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Blacks Customer Care Team

Rated 5 out of 5 stars

Great service

I can see why other reviews are 5 star. Great service today from the Louise and Rigden team. Thanks for helping such an awkward customer, namely me. I failed to find a coat in Clarks Village, but Yeovil Blacks came up trumps.

October 17, 2025
Unprompted review
Blacks - Yeovil logo

Reply from Blacks - Yeovil

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Blacks Customer Care Team

Rated 5 out of 5 stars

Hazel and Lou did a great job

October 14, 2025
Unprompted review
Blacks - Yeovil logo

Reply from Blacks - Yeovil

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Blacks Customer Care Team

Rated 5 out of 5 stars

Hazel made the difference

Hazel made the difference
She is very helpful and motivated
She is very patient and has all the time to attend to the customers needs
She also has a great deal of knowledge about the stores products which makes her a real asset to your company

September 23, 2025
Unprompted review
Blacks - Yeovil logo

Reply from Blacks - Yeovil

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Rated 5 out of 5 stars

Helpful and Professional staff.

Helpful and Professional staff.
Good range of relevant products which the staff actually know about, rather than a range of irrelevant "Tat" that the staff can't justify.
My thanks to Louise who was great and very helpful.
She certainly knew what I wanted and needed..!!

September 19, 2025
Unprompted review
Blacks - Yeovil logo

Reply from Blacks - Yeovil

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Rated 5 out of 5 stars

A REALLY GOOD SHOPPING EXPERIENCE

I’ve just had a great experience at Blacks in Yeovil where, not only did they have significant choice of the item I was looking for, the young chap who served me was very polite, helpful and friendly, as was the manager who conducted the final transaction and applied the Forces Discount that the first assistant reminded me to make use of. An excellent experience, in a well stocked shop with extremely nice staff.

September 17, 2025
Unprompted review
Blacks - Yeovil logo

Reply from Blacks - Yeovil

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Rated 5 out of 5 stars

Staff are always polite

Staff are always polite and very helpful.the gentleman that helped me is always helpful.always there to help you.i have no problem every time i buy something from there.

September 17, 2025
Unprompted review
Blacks - Yeovil logo

Reply from Blacks - Yeovil

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Rated 5 out of 5 stars

Start by saying

Start by saying, all the staff were lovely. One staff member was so helpful Louise. We all love the jackets and my bottoms she suggested are AMAZING everything she said they are everything they are. Thanks a lot Louise

September 4, 2025
Unprompted review
Blacks - Yeovil logo

Reply from Blacks - Yeovil

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Blacks Customer Care Team

Rated 5 out of 5 stars

School coat

Kelly was super helpful. Looking for a waterproof coat with fleece liner for a teenager whose outgrown kids sizes. Thought it was going to cost a lot more to buy adult size but she found us some options we hadn't seen that were less expensive & qualified for 15% discount, so I had enough to buy some other bits I wanted. Thanks Kelly 😊

August 21, 2025
Unprompted review
Blacks - Yeovil logo

Reply from Blacks - Yeovil

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Blacks Customer Care Team

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