Always use footfall into shops. Use them or lose them. The missing fifth star only reflects the item was not available off the shelf, as advised by a team member over the phone. But the web order... See more
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Good range of stock and priced competitively. Tom was very helpful with figuring out the best choices for an upcoming trip - pointing me to the right choice, rather than just the most expensive choice... See more
Company replied
Kelly was truly amazing. Having tried on just about every pair of size 11 and 12 trail shoe options taking best part of an hour whilst dealing with several other customers at the same time. Came up wi... See more
Company replied
Popped in for some shorts and found a good selection. Tom was very helpful in finding me the right size and colours. Been visiting this store for four years now and the staff have always been helpf... See more
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Company details
- Outdoor Clothing and Equipment Shop
- Activewear Store
- Bags and Luggage Store
- Camping Store
- Running Store
- Shoe Store
About Blacks - Yeovil
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
22 Middle Street, BA20 1LY, Yeovil, United Kingdom
- 01935 314156
5.0
Excellent
764 reviews
Asks customers to review
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Staff very helpful
Staff very helpful, excellent service, purchase was value for money. I will call again
March 20, 2025
Unprompted review
Reply from Blacks - Yeovil
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Blacks Customer Care Team
Satisfaction
Wide range of products and all sizes in stock. Great advice and suggestions from staff members encountered. Would like to give an extra mention for Hazel and Duncan. Thank you very much
March 18, 2025
Unprompted review
Reply from Blacks - Yeovil
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
Went in today and bought x2 1/4 zips…
Went in today and bought x2 1/4 zips and very happy with them and Hazel served me and was lovely and gave us a great service. 😌
March 10, 2025
Unprompted review
Reply from Blacks - Yeovil
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Reply from Blacks - Yeovil
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Salesman👏👏👏👏😁😁😁
Service was great, especially from a nice young man named Will who helped me to try on some hiking boots. Excellent advice and knowledge.
Thank you Will
March 2, 2025
Unprompted review
Reply from Blacks - Yeovil
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Black's Yeovil.
A very good choice of stock. The lady who assisted me, Hazel, was very professional, polite, and friendly in her demeanor.
Will definitely visit again.
February 17, 2025
Unprompted review
Reply from Blacks - Yeovil
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Blacks Customer Care Team
Excellent service
Louise was really helpful and gave us excellent advice.
February 9, 2025
Unprompted review
Always great service and communication…
Always great service and communication in Yeovil Blacks. We visit this store often, we have dog and love the outdoor life. So when we are greeted by Ben Saywell, we know we are going to get someone knowledgeable and friendly.
February 8, 2025
Unprompted review
Kelly was absolutely wonderful
Kelly was absolutely wonderful. She was so knowledgeable about all the different hiking boots, and so helpful.
She had to get out masses of pairs in differing sizes but was cheerful and happy all the time.
Brilliant service in every way.
February 7, 2025
Unprompted review
Hazel was very helpful and friendly
Hazel was very helpful and friendly, pointing out other offers I was entitled too that I had missed
February 3, 2025
Unprompted review
Excellent
Kelly couldn't have been more helpful or patient whilst helping me make my purchase.
January 31, 2025
Unprompted review
Brilliant!
Brilliant!! So good to deal with a person. Got personal service and great advice. Got the right shoe and the tight size.
January 29, 2025
Unprompted review
Excellent store in Yeovil
Excellent store in Yeovil, Kelly and Tom were extremely helpful I would recommend this store and Black's in general
January 29, 2025
Unprompted review
Great service and good prices
Attentive service from Kelly and plenty of choice. I needed a new pair of walking shoes and got a pair of Merrell's for a good price.
January 28, 2025
Unprompted review
Louise was really helpful and…
Louise was really helpful and persevered to get me the right fitting boots. Very happy
Thanks
January 24, 2025
Unprompted review
Store had items in stock
Store had items in stock, and served by a very helpful happy Hazel
January 21, 2025
Unprompted review
Reply from Blacks - Yeovil
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
The lovely Louise
The lovely Louise, again, afforded me her time, patience and experience in supporting a well informed purchase. Thank you.
January 19, 2025
Unprompted review
Great experience!
Didn't get the staff member's name but she was very helpful, without pressure, and as a result I got what I was hoping to buy! So good to be able to try a variety of footwear in an actual shop rather than wasting time online, great prices too, very competitive. Thank you number 006 on my receipt, whoever you are!
January 7, 2025
Unprompted review
Hazel was fantastic
Hazel was fantastic, really made my trip to Blacks easy. Thank you!
December 31, 2024
Unprompted review
Reply from Blacks - Yeovil
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
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