Blacksmith Store Reviews 132

Will definitely be ordering again, great customer service. Spoke to a really friendly helpful person called jack! Thank you!

The customer service I received from Jack was absolutely second to none. What an absolute legend. He went above and beyond to help me out with my order and made me feel very valued as a Blacksmith customer. Faith in humanity restored.

Several good experiences ordering there. My last order sadly got stolen in Front of my Door, as it was dropped off there by the mailman. Although they didn‘t have to, they offered to replace the missing order free of charge. Incredible customer service and great shop overall!

Great customer service and really nice selection of quality clothes.

Cheers Jack!

The products are great quality.
When I had an issue with an item, the customer service team were incredibly quick to respond and were lovely to deal with.
Will definitely be back shopping here soon!

Really great products and top tier customer service, garments are expensive but you get what you pay for, the Blacksmith 750gsm hoody in particular is lovely, after you wear it for a few hours and all the cotton relaxes it’s really nice

Absolutely top class guys there, I’ve been looking for good HEAVY basic sweatpants and a crewneck.

After finding it, and tons of other stuff I would’ve loved to buy if I had slightly less control, the order came quickly and precisely. The guys even sent a personal email to me afterward just to check in, and it was actually quite thoughtful!

The clothing selection is fantastic, shipping is fast, and at least what I ordered this go around fits perfectly and is EXACTLY to a T what I was looking for. They’re going to be my go to guys for all basics and probably more as well.

Great selection, well priced and very helpful customer service. Highly recommended.

Blacksmith Store run a great business. High quality clothes, fair prices, quick delivery and communication. 👍👍

Absolutely amazing customer support! Super quick, straightforward, and extremely friendly. I will definitely order again. Very happy with my t-shirt purchase.

If you're looking for the perfect t-shirt, pants that you can use for a lifetime or that hoodie you've always dreamed of, then Blacksmith is the store you've been looking for. Excellent service and products.

The quality of the Blacksmith hoodie I purchased is amazing. The price was great and it arrived in no time. I couldn't be happier and I'll definitely be buying the sweater version if they do one.

Had an issue with a product I bought from the store. It was after one use. Staff were so helpful and quick to communicate. Offered exchange. Impressed with customer support.

Awesome store, great clothes, fast and kind customer service.

All around good shopping experience
The clothes themselves were exactly what I hoped for, high quality pieces for a fair price.
My order was lost on its way to Germany by the distributor, but sorting out this issue with their customer support was easy and fast.

Great customer service staff - thank you ! So helpful with my enquiries and sorted everything out for me.

Great quality clothing with a fair price! I ordered a medium and had to change my order to a large at last minute, had an immediate response and everything was sorted, stoked with my jacket thank you Jack!

Nothing but good experiences shopping with Blacksmith. Jack went above and beyond to help with shipping enquiries and was super responsive. Absolutely love all the Blacksmith products I've ordered as well, great quality!

Great shop. Had very few problems, but the one time an incorrect product was sent, Blacksmith fixed the mistake and got the correct product sent out immediately.

Fantastic customer service and went the extra mile to help me. Will 100% shop again