Blackstone Labs Reviews 

746
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, high quality, and the positive results they deliver, often considering them among the best in the industry. The delivery service is frequently highlighted for its speed and efficiency, with items often arriving quickly and orders being accurate. Reviewers also commend the customer service for being awesome, helpful, and providing top-notch support and clear product information. However, some customers noted significant delays in receiving their orders, with packages sometimes getting lost or stuck in transit for extended periods. A few people also felt that customer service was unhelpful or rude when addressing these issues, particularly concerning international orders or tracking problems.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers praising the effectiveness and... See more

Delivery service

People report positive experiences with delivery service, frequently praising fast shipping and quick... See more

Quality

Consumers find quality to be positive, with many reviewers stating that the products are of superior grade... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

shipping took a bit. product itself did as advertised but only lasts about an hour. also redosing on an empty stomach can make you extremely nauseous.

Rated 5 out of 5 stars

Customer service is awesome, they reach out to let you know they’re available for any questions or concerns. The turnaround time from ordering to receiving is faster than any company I’ve dealt wit... See more

Rated 5 out of 5 stars

If you ever run into any issues with products or they find something wrong with a product customer service makes it right within reasonable means. Someone actually responds to emails. You don’t talk t... See more

Rated 5 out of 5 stars

I’ve been on the hunt for good supplements for quite some time and the search finally ended when I came across Blackstone Labs recommended to me by Nathan @nathanhigh_fit Nathan is extremely k... See more


Company details

  1. Vitamin and Supplements Store

Written by the company

Blackstone Labs makes the most hardcore supplements for gaining mass, building muscle, lean gains, cutting, and getting big.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

746 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(746)

153 reviews in the last 12 months

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Rated 4 out of 5 stars

shipping took a bit

shipping took a bit. product itself did as advertised but only lasts about an hour. also redosing on an empty stomach can make you extremely nauseous.

July 15, 2025
Rated 5 out of 5 stars

Excellence

Great products, excellent customer service, and consistency make Blackstone Labs a sound investment in your health and fitness journeys.

June 12, 2025
Rated 5 out of 5 stars

Best supplement company

Customer service is just as good as their products !
I have been buying protein for years from Blackstone. I am never dissatisfied, best protein on the market. Flavor is AMAZING

June 10, 2025
Rated 3 out of 5 stars

Products were great

Products were great . I live in Canada so I really can’t justify the price it cost me even with the 40% discount it cost me 400 dollars because I was unaware it was going to be another 125 dollars in duties that I had to pay at the post office. So all in all cost me over 400 dollars which is insane for some supplements . But I loved the supplements no issues with them . I worked briefly with Guy Cisternino and he swore by the supplements so I took his word for it .

June 2, 2025
Rated 2 out of 5 stars

Wore the hoodie once…

Wore the hoodie once and noticed a tear in the arm. Surprised the XXL was a bit tight. I have XXL hoodies purchased previously from BlackLabs and the still fit well. Not happy about the tear in the arm.

May 29, 2025
Blackstone Labs logo

Reply from Blackstone Labs

Greetings, we apologize about the defect in the hoodie. Please contact our customer service regarding this issue at cs@blackstonelabs.com.

As for the size, our suppliers source their items from a wide variety of vendors and, while we do our best to ensure letter sizes are similar to prior offerings, sometimes we cannot make them 1:1 due to sourcing constraints. Sizing is also not guaranteed to match the size chart exactly and sometimes can have a tolerance of up to one inch.

Rated 1 out of 5 stars

I have been a loyal customer for the…

I have been a loyal customer for the last 2 years.Shipping has always taken longer than any other company. This last order took 3 weeks to be delivered and when I sent an inquiry the response was rather rude. My order finally arrived. I will no longer be ordering from Blackstone labs.

May 28, 2025
Blackstone Labs logo

Reply from Blackstone Labs

Greetings, we sincerely apologize for the late arrival of your order. It looks like your order was shipped the same day. Once a product leaves our warehouse we cannot control how long it will take to arrive. USPS really dropped the ball on this one.

However, if you’ll hear us out, we would like to make it right. I will have customer service contact you soon.

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