Blakely Clothing Co.  Reviews 

10,687
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 6,610 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic quality, incredibly comfortable fit, and wonderfully soft fabrics of the clothing items. Many consumers note that the ordering process is smooth, and deliveries consistently arrive remarkably fast and without any hassle. Buyers also appreciate the rewarding loyalty programs and the vibrant colors that wash and wear brilliantly over time. Some reviewers were not happy with inconsistent sizing, noting that certain items run much too large or come up tiny. A few other people also felt that customer support interactions fell short when trying to resolve missing deliveries or service issues.

What people talk about most

Product

Customers report overall satisfaction and positive experiences with the products. Reviewers frequently praise... See more

Quality

People report positive experiences with quality, highlighting the soft fabrics, durable materials, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Order

Consumers find the ordering process to be positive, highlighting fast deliveries and a generally smooth... See more

Customer service

Clients share positive opinions on customer_service, consistently praising the helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought two pairs of the men’s Conrad stretch chino shorts. Quick response from customer service regarding inside measurement from groin to bottom of hem as their diagram didn’t show. This would be... See more

Rated 5 out of 5 stars

I have a few pieces from Blakely now and the quality is unreal. The hoodies are so comfy for the winter months and the oversized fit is always perfect, and the oversized t-shirts are thick enough wher... See more

Rated 5 out of 5 stars

Clothes are of fantastic quality and super comfy! My only criticism would be the sizing being off. A medium oversized T-Shirt os like an xl size and sports bra tend to come up tiny. Exchange proces... See more

Rated 5 out of 5 stars

I’ve become somewhat obsessed with blakely clothing buying multiple sets over the last year.. the quality of the fabrics is great they wash and dry well and I’ve had no issues whatsoever! The deliver... See more


Company details

  1. Clothing Store

Written by the company

Lifestyle Clothing Brand Based In The U.K. & EU. Established in 2012, designed to bring comfort & quality without sacrificing style.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(10,687)

6,831 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love these hoodies

I love these hoodies. I have 6 now. They wash & wear brilliantly. Great quality and the thickness of the material is amazing. Would recommend!

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Best clothing site ever 👌

Can't wait for my next order to come in, As im giving the flared leggings a try ave ordered the cherry red & matching t.shirt 🙃 (be rude not too since there on sale) & the pale green flared leggings that colour i already have a t.shirt to match roll on delivery day.........

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent clothing

Absolutely love every item I’ve purchased from Blakely. All items are super soft sizing is excellent. Received one defective item but they exexchanged it no problem and it was easy to do online. 5*

July 29, 2026
Unprompted review
Rated 1 out of 5 stars

Abysmal refund policy BEWARE!!!

As much as I like the clothing their refund policy is absolute baloney!!!

Twice i’ve tried to use a voucher with additional items purchased above the value (over £150 more) but when making returns they refund the voucher FIRST not your bank account.

So i’m now stuck again with an £81 voucher & forced to buy again.

The goods i kept were more than this value. The fair approach would be to credit my bank first if this value was more than the voucher value.

Disgusted, AGAIN 🤬

And no sign of the credit voucher either so i’ll now have another fight with their online customer (lack of) service trying to get what’s rightfully mine.

August 1, 2026
Unprompted review
Blakely Clothing Co.  logo

Reply from Blakely Clothing Co.

Hi Claire,

I'm sorry to hear this! The system automatically spreads the refund across your bank card and gift card if you pay originally with both. However, I can see you spoke to customer service yesterday who moved this all to your bank card for you.

If you require any further assistance please do let us know.

Kind regards,
The Blakely Team

Rated 5 out of 5 stars

Keep up the good work Blakely! Bought two pairs of the men’s Conrad…

Bought two pairs of the men’s Conrad stretch chino shorts. Quick response from customer service regarding inside measurement from groin to bottom of hem as their diagram didn’t show. This would be a very useful measurement to add for those men with long legs!
Upon arrival, a little tight across thigh which caused a pull at the pocket. Returned and re ordered a size up which was much better.
Customer service was excellent. Quick delivery. Order and returns process painless and quick. Quality shorts, lovely fabric. Keep on doing a great job Blakely!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality clothing and a great fit

Great quality clothing and a great fit. I love Blakely, it’s not just cheap products with a brand put on it, it’s worth the money.
Delivery is prompt, returns are easy. The only thing I can fault is the minimum spend for free delivery and no free returns.

January 1, 2026
Unprompted review

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