Blinds Depot Reviews 

1,693
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Could not have had a worse experience. Tried to cancel the order but blinds left on my doorstep when I was out. They now refuse to accept a return and have broken every aspect of customer service and... See more

Rated 5 out of 5 stars

Good experience from the first phone call we made with a query, right through the ordering process. Blinds well made and can hardly believe how little we paid in comparison to other Blind companies!.... See more

Rated 5 out of 5 stars

When ordering our vertical blind for our patio doors, we were quite worried that we had not measured correctly or that the company made them up wrong, but we had no need to worry at all. They are per... See more

Rated 3 out of 5 stars

We have been very pleased with the blinds supplied by Blinds Depot but the last order was ruined by the delivery firm. Despite being clearly requested to leave the order in our front porch the deliver... See more

2.8

Average

TrustScore 3 out of 5

2K reviews

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2.8

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(1,693)

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Rated 4 out of 5 stars

Good quality blinds at a good price

The blinds were good quality and took only a few days to arrive. However we couldn't use the brackets as there is no space around the window. If we had known then we could have allowed for this but we didn't so the blinds ended up being about 2cm too short.

July 13, 2014
Unprompted review
Rated 5 out of 5 stars

Faultless every time

I've bought a few different sizes and types. They were all exactly as described. Very simple to fit.
Excellent service, and really quick delivery.

July 12, 2014
Unprompted review
Rated 5 out of 5 stars

10/10 service @ product

Ive used the Blind Depot twice now for different products and have to the say the service is excellent and exactly what I asked for. Delivery is swift and customer services were very very helpful and prompt in there response. Would highly recommend !!!

July 11, 2014
Unprompted review
Rated 4 out of 5 stars

Generally good service

The goods were delivered on the day scheduled, customer support very prompt as I needed to change delivery address 2 days before the delivery date.

Only problem is that the rail I ordered for the blinds were long (345cm), and the metal is quite thin so it was bent in 2 places probably during the delivery I would imagine. Didn't affect the use so far, but does look a bit damaged.

July 11, 2014
Unprompted review
Rated 2 out of 5 stars

Rubbish Delivery

I have just received my new blind. Found it outside the front side gate & am assuming it was delivered today Wed. 9/7/14 but no idea as we don't use that gate very often. No note through the door & I have no idea if all the components are there until I try to assemble it as the packaging was very bashed about on both parcels so could have some damaged or missing bits. It is for my caravan so won't be assembling it immediately. Thought I was supposed to sign for this. Good job my son found it as very heavy rain forecast for tonight. Very poor service. Rating is for courier not the Company.

July 9, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent product and first rate service.

On looking for a blind for my kitchen Blinds Depot was recommended to me and I was extremely impressed with their service. This included sending me samples by return of post and the quick delivery of my blind, which is also excellent quality and very reasonably priced. I have already recommended them to a friend and would not think of buying from anywhere else.

July 8, 2014
Unprompted review
Rated 1 out of 5 stars

Will never use your company again

I ordered 2blinds the first one was 148cm drop by 125wide second one 149cm drop by 125cm wide, what I got was a box with 2 bunches of slats that were 120cm drop and no track to put it on. I called customer services and the operator insisted that I had ordered 148 cm wide by 125cm drop and 149wide by 125cm drop. I tried to tell her that irrespective of what she says I ordered it still had the wrong order as I had slats that measured 120cm drop and no track to put it on. She told me that I would get no refund and that I could not return the blinds As I couldn't get her to listen to me I lost my temper and told her where to stick the blinds and I hung up. I then got on to my bank who are going to contest the payment. You may understand this has put me off this company and I will never use them again.

July 5, 2014
Unprompted review
Rated 5 out of 5 stars

Blinds are brilliant fit good, look good

I ordered the blinds in Vesta Pearl and they look really nice, easy to handle and give a room that 'finished look' I feel I have more privacy without being cut off from the outside. My son fit the blinds for me (it was he who recommend this Company to me) and it didn't take him long to do them (4 sets) I am so pleased with them I have ordered a further 2 sets for the remaining windows of my ground floor flat.

June 30, 2014
Unprompted review
Rated 5 out of 5 stars

Easy order/quick delivery.

As yet I have not had the blinds installed. I need a man with a drill I expect and will have to wait til one's available. However, the ordering process was easy and I have always been aware that this window was going to be particularly awkward because of it's enormous size. (10 foot by 5 foot). I obviously cannot comment on the blind itself as obviously it's still packaged, but ordering and delivery were sublime! It arrived in under a week. Thank you.

June 29, 2014
Unprompted review
Rated 5 out of 5 stars

new bathroom new blind

I have purchased blinds from Blinds Depot in the past and recommend them to you. My new blind arrived within 4 working days and looks great. A lovely finishing touch to my new bathroom, now I will get my new towels out on show!!!

June 29, 2014
Unprompted review
Rated 3 out of 5 stars

First catch your delivery!

The product was fine: 3 vertical blinds, all as per measurements. However, although I specified under Special Instructions that the delivery should not be left with a neighbour, and that the courier should ring me when he was on his way, to make sure I was in to accept the delivery, in fact he didn't ring and he did leave the package with a neighbour. Unfortunately it was someone else's package, so, by a process of elimination, I had to locate the other customer, drive to her home, hand over her package and, luckily, she had my blinds.
I noted that the Special Instructions section of my address label had been left blank, so my requests had not been passed on.

June 23, 2014
Unprompted review

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