Bliss Cars247 - Reading taxis Reviews 126

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kindness, professionalism, and friendly demeanor, making journeys pleasant and comfortable. The service is frequently highlighted as excellent, with many people appreciating the punctuality, reliability, and smooth, safe rides provided. Reviewers often mention the clean cars and the drivers' ability to engage in good conversation, contributing to an overall positive experience. However, some people were dissatisfied with the booking process, citing instances where the vehicle provided was not suitable for their confirmed group size, leading to inconvenience and additional costs.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising drivers for being friendly,... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, punctuality, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the drivers for their... See more

Booking process

Reviewers mention ambiguous feedback about the booking process, with some customers reporting fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ashan was very kind and helpful, asked us what music we wanted and if we were comfortable which was really lovely. The car was also very clean and smelt good and the price was very fair for the distan... See more

Company replied

Rated 5 out of 5 stars

Our driver (1113) was absolutely fantastic. Smooth pickup at the airport, great amenities in the car and dropped us right at our doorstep. Had booked it just a few hours ago before leaving, fast and r... See more

Company replied

Rated 5 out of 5 stars

We recently used Bliss to take us to and from Luton from Caversham area. Both drivers were exceptionally helpful and were punctual on both occasions. The cars were in brilliant condition and despite p... See more

Company replied

Rated 5 out of 5 stars

Excellent service by driver ID113 to Heathrow, nice and clean car, very polite and humble. I also like his driving skill, very safe. His communication before pick up was great what time he arrives. I’... See more

Company replied


Company details

  1. Taxi Service
  2. Airport Shuttle Service
  3. Transportation Service

Written by the company

Bliss Cars247 - Reading taxis is a leading taxi firm in Reading, offering reliable and convenient transportation for both residents and visitors. Our fleet of modern, well-maintained vehicles, driven by professional and courteous drivers, is available 24/7 to meet all your travel needs. Our experienced drivers are knowledgeable about the local area and can navigate Reading's streets efficiently, ensuring you arrive at your destination safely and on time. Whether you need airport transfers, local trips, corporate travel, or sightseeing tours, we provide prompt and professional service for all your transportation requirements.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

126 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

1113!!

1113 was excellent!

May 28, 2026
Unprompted review
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Reply from Bliss Cars247 - Reading taxis

Thank you for your feedback, Jasmine! We’re really pleased to hear that your experience with 1113 was excellent. We appreciate your support and look forward to serving you again.
Team BlissCars247

Rated 5 out of 5 stars

Good service

Good service

May 28, 2026
Unprompted review
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Reply from Bliss Cars247 - Reading taxis

Thank you for your kind feedback, Mel! We’re glad to hear you were happy with our service and truly appreciate your support. We look forward to serving you again.
Team BlissCars247

Rated 5 out of 5 stars

We always use the Bliss Car service for…

We always use the Bliss Car service for our journeys to and from training sessions at Head Office, and the experience is always very positive. The cars are modern, clean, and comfortable, making every journey pleasant. The drivers are friendly, professional, and always make us feel welcomed and cared for throughout the trip.

I would also like to mention driver 001, who I particularly enjoy travelling with. He is calm, attentive, and always drives with great care and professionalism. He makes passengers feel comfortable and safe and creates a very pleasant atmosphere during the journey. I always feel relaxed and confident when travelling with him. I would highly recommend Bliss Car to anyone looking for a safe, comfortable, and reliable service.

May 26, 2026
Unprompted review
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Reply from Bliss Cars247 - Reading taxis

Hi Ana Claudia,
Thank you so much for taking the time to share such a detailed and kind review. We’re really pleased to hear that your journeys to and from Head Office have consistently been positive and comfortable.
It’s especially great to know that the vehicles, punctuality, and overall service have met your expectations, and we truly appreciate your kind words about our driver. We will make sure your feedback is shared with him, particularly regarding the care, professionalism, and calm experience you highlighted.
We look forward to continuing to provide you with safe, reliable, and comfortable journeys every time you travel with us.
Warm regards,
Bliss Cars247 Team

Rated 5 out of 5 stars

High-level safety

High-level safety, comfortable car, drive arrived on time. 100% professional

May 26, 2026
Unprompted review
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Reply from Bliss Cars247 - Reading taxis

Hi Joana,
Thank you for your lovely feedback. We’re really glad to hear you experienced punctual, professional service and found the journey safe and comfortable.
Your kind words mean a lot to the team, and we truly appreciate you taking the time to share them. We look forward to welcoming you again soon for another smooth journey.
Warm regards,
Bliss Cars247 Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service.
Our train was 30 minutes delayed into Reading. They were responsive to emails and accommodating of the delays with no issues

May 23, 2026
Unprompted review
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Reply from Bliss Cars247 - Reading taxis

Thank you for your kind feedback Nathan. We’re really pleased to hear you were happy with our service and that we could accommodate the train delay without any issues. Clear communication and flexibility are very important to us, especially when travel plans change unexpectedly. We truly appreciate you choosing us and look forward to serving you again in the future.
Team BlissCars247

Rated 5 out of 5 stars

Lovely car, safe journey

Ashan was very kind and helpful, asked us what music we wanted and if we were comfortable which was really lovely. The car was also very clean and smelt good and the price was very fair for the distance we rode. Overall fantastic experience

May 22, 2026
Unprompted review
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Reply from Bliss Cars247 - Reading taxis

Thank you so much for your lovely feedback, Kacey. We’re really pleased to hear you enjoyed the journey and felt comfortable throughout your ride. We’ll be sure to pass your kind words on to Ashan as well. It means a lot to us that you noticed the cleanliness of the vehicle and found the service good value. We truly appreciate you choosing us and hope to see you again soon.
Team BlissCars247

Rated 5 out of 5 stars

Great service from driver 786

May 18, 2026
Unprompted review
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Reply from Bliss Cars247 - Reading taxis

Hi Michael,
Thank you so much for your 5 star review and kind feedback. We’re really pleased to hear you had a great experience with driver 786. We’ll be sure to pass your comments on to the driver as well, it will mean a lot to them.
We truly appreciate your support and look forward to serving you again soon.
Bliss Cars247 Team

Rated 2 out of 5 stars

Insufficient seats for airport run

Our taxi to Gatwick arrived promptly, however, despite confirming on the phone when booking that there were 6 of us and 3 suitcases, and also emailing a couple of days before to make sure, the taxi that arrived was not a suitable size for our family (it was missing one seat). As there were no other taxi's available (the driver did call the office but there was no one available as it was 2 am), we had to book a last minute parking space at Gatwick airport ourselves and 2 of us had to drive to the airport to avoid missing our flight.

We spoke to Bliss Cars and they apologised for the mistake, which we completely understand can happen. However, they refused to refund us the airport parking cost and only agreed to refund us 50% of the parking, and 15% of the return fare. This meant we were out of pocket for their mistake, and we were disappointed this is all that was offered.

We will no longer be booking with this company again, incase the same mistake happens and we are out of pocket as a result.

April 1, 2026
Unprompted review
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Reply from Bliss Cars247 - Reading taxis

Dear Sarah,
Thank you for taking the time to share your feedback. We sincerely apologise for the inconvenience caused during your airport transfer.
We completely understand your frustration, especially after you had confirmed the passenger and luggage requirements with us in advance. Unfortunately, on this occasion the incorrect vehicle was allocated to the booking, and we appreciate how stressful this situation must have been for you and your family at such an early hour before your flight.
While our team did try to assist and offer a partial reimbursement towards the parking costs along with compensation on the return journey, we are sorry that this did not meet your expectations. Your feedback has been taken seriously internally, and we are reviewing our booking and vehicle allocation procedures to help prevent this from happening again in the future.
We genuinely appreciate the opportunity you gave us and regret that your experience did not reflect the standard of service we aim to provide.
Kind regards,
Bliss Cars247 Team

Rated 5 out of 5 stars

Fantastic service always on time and…

Fantastic service always on time and reasonable price.

May 6, 2026
Unprompted review
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Reply from Bliss Cars247 - Reading taxis

Thank you for your kind feedback! We're really pleased to hear you found our service reliable and reasonably priced. We truly appreciate your support and look forward to serving you again.
Kind Regards
Team BlissCars247

Rated 5 out of 5 stars

Fantastic service

Our driver (1113) was absolutely fantastic. Smooth pickup at the airport, great amenities in the car and dropped us right at our doorstep. Had booked it just a few hours ago before leaving, fast and reliable

May 3, 2026
Unprompted review
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Reply from Bliss Cars247 - Reading taxis

Hi Luana,
Thank you so much for your wonderful feedback and 5star review!
We’re really glad to hear that your airport pickup was smooth and that you were happy with the service, vehicle amenities, and overall experience. It’s great to know we could provide a fast and reliable booking even at short notice.
We’ll be sure to pass your kind words on to your driver as well.
We truly appreciate your support and look forward to serving you again soon.
Kind regards,
Bliss Cars247 Team

Rated 5 out of 5 stars

My driver was 786

My driver was 786. Was very safe driver and very friendly

April 30, 2026
Unprompted review
Bliss Cars247 - Reading taxis logo

Reply from Bliss Cars247 - Reading taxis

Hi Josh,
Thank you for taking the time to leave such a kind review. We’re really pleased to hear that your journey with driver 786 was safe and friendly, that’s exactly the experience we aim to provide.
We’ll make sure your feedback is shared with him, it will mean a lot. We truly appreciate you choosing Bliss Cars247 and look forward to serving you again in the future.
Warm regards,
Bliss Cars247 Team

Rated 5 out of 5 stars

Brilliant reliable service

Brilliant reliable service. Text and tracking information sent which for us is really important. We used this service for HEATHROW from Reading March 26. Good price and very professional drivers with lovely comfortable vehicles. Highly recommend this service

March 19, 2026
Unprompted review
Bliss Cars247 - Reading taxis logo

Reply from Bliss Cars247 - Reading taxis

Hi Christine,
Thank you so much for your wonderful feedback! We’re delighted to hear that you found our service reliable and appreciated the text updates and tracking, these are exactly the features we focus on to give our customers peace of mind.
It’s great to know your journey to Heathrow from Reading was smooth and comfortable, and that our drivers and vehicles met your expectations.
We truly appreciate your recommendation and look forward to serving you again soon.
Kind regards,
Bliss Cars247 Team

Rated 5 out of 5 stars

6107 driver made a long journey

6107 driver made a long journey, smooth, professional on time got to destination early in luxury and comfortablity cannot fault bliss cars
Regular user and never disappoint

February 15, 2026
Unprompted review
Bliss Cars247 - Reading taxis logo

Reply from Bliss Cars247 - Reading taxis

Thank you so much, Danny, for your continued trust and support; it truly means a lot to us.
We’re delighted to hear that your journey with Driver 6107 was smooth, professional, and comfortable, and that you arrived even earlier than expected. Providing reliable, high-quality service every time is exactly what we aim for, especially for our regular customers.
We really appreciate your kind words and look forward to welcoming you again on your next journey.
Team BlissCars247

Rated 5 out of 5 stars

Reliable Driver and Smooth Journeys

I’ve been using Bliss Cars and the driver with ID 616 has been amazing every single time. He’s nice, kind, and honestly the sweetest. Always on time and always professional. Truly great service.

February 4, 2026
Unprompted review
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Reply from Bliss Cars247 - Reading taxis

Thank you, Sanchari, for your continued trust in Bliss Cars. We’re delighted to hear that Driver 616 has consistently provided such reliable, kind, and professional service. Your words truly reflect the standards we aim to maintain, and we’ll be sure to pass your appreciation on to him.

Rated 5 out of 5 stars

Imran was very kind and helpful

Imran was very kind and helpful, I was quite far out and he was quick to pick me up

January 29, 2026
Unprompted review
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Reply from Bliss Cars247 - Reading taxis

Thank you, Zein, for sharing your experience. We’re pleased to hear that Imran was kind, helpful, and quick to assist you, even over a longer distance. Providing prompt and dependable service is always our priority.

Rated 5 out of 5 stars

Lovely and friendly and very…

Lovely and friendly and very proffessiona! Thank you Bliss!! Driver 113 :)

January 21, 2026
Unprompted review
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Reply from Bliss Cars247 - Reading taxis

Thank you, Jagruti, for your lovely review. We’re happy to hear that Driver 113 provided friendly and professional service. Your kind words mean a lot to our team, and we appreciate you choosing Bliss Cars247.

Rated 5 out of 5 stars

Imran was so professional

Imran was so professional, his vehicle was super clean and such a genuinely nice gentleman. On time 🕰️ 100 🌟

January 20, 2026
Unprompted review
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Reply from Bliss Cars247 - Reading taxis

Thank you, Olive, for your lovely feedback. We’re delighted to hear that Imran provided such a professional service and that you enjoyed a clean, punctual, and comfortable journey. Your kind words mean a lot to us, and we’ll be sure to share them with Imran.

Rated 5 out of 5 stars

Absolutely amazing hundred percent…

Absolutely amazing hundred percent recommend very friendly very relaxed amazing cars

January 19, 2026
Unprompted review
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Reply from Bliss Cars247 - Reading taxis

Thank you so much for your wonderful review and recommendation. We’re really pleased to hear you enjoyed the friendly service and our vehicles. We truly appreciate your support and look forward to welcoming you again with Bliss Cars247.

Rated 5 out of 5 stars

Had a great trip with my driver

Had a great trip with my driver (705), challenging weather but got me to the airport ahead of schedule and had good conversations.

January 13, 2026
Unprompted review
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Reply from Bliss Cars247 - Reading taxis

Thank you, Tom, for sharing your experience. We’re glad to hear Driver 705 ensured a smooth and timely journey despite the challenging weather. Getting you to the airport safely and ahead of schedule is exactly what we aim for. We appreciate your trust in Bliss Cars247.

Rated 5 out of 5 stars

This car offers a superb luxurious…

This car offers a superb luxurious experience and sparks engaging discussions.

January 12, 2026
Unprompted review
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Reply from Bliss Cars247 - Reading taxis

Thank you, Ronnie, for your kind feedback. We’re pleased to hear you enjoyed the luxurious experience and engaging journey. We look forward to providing you with the same high standard of service again soon.

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