Bloom Flower Delivery Reviews 

Do not recommend at all, I would give 0 stars if I could. I ordered flowers to be delivered yesterday, called today because they were not delivered and was told by a customer service lady they were out for delivery yesterday but got delayed. So upsetting but I understand things happens. She reassured me today they would be delivered by 3:10pm. No flowers again today so called and the flowers have not even left yet as supplies are not all ready. Extremely disappointed, especially when you select a day for something to be delivered, usually there is a reason for that!!!! These were supposed to be delivered for a 1 year special celebration for my mom and now she will receive them days later. Do not recommend this company at all.

If I could give 0 stars I would. I ordered flowers in advance for my mom’s birthday. They kept telling me they were out for delivery and then another agent told me they were out of flowers… how???? Then when they did finally deliver them, 3 days later, they looked absolutely horrible. I paid more money for an amazing bouquet from a local florist. NEVER AGAIN will I waste my money on Bloom. Horrible customer service. They said it would take 1-2 days for a manager to call me back. I ended up disputing the charge through my credit card company. Save yourself the time and headache and just spend more on a local florist. It’ll be worth it in the long run.

This place sucks, they don’t know how to deliver on schedule, they also promise you flowers that they never deliver, because they just substitute to their own liking without confirmation. Force you to still be happy and pay for everything… and offer to only compensate barely anything because you told them you would leave a bad review. Straight up service sucks!!!

Ordered flowers last Friday to be delivered this past Saturday between 9am and 6pm to my sister in Colorado. Next day they did not deliver and when I followed up at 8pm my time they said they were scheduled for delivery on Monday. Monday comes and goes and now Tuesday, after hours of nothing but being placed on hold and over six emails and one incoming voice mail from a spoof number my sister still does not have her flowers. Do NOT use this company!!!! Worst floral delivery company ever !!!!!!

DO NOT oRDER from here. Order never arrives and you cant speak with anyone you have to send messages. Trying to get a refund

Don’t recommend if it’s important that delivery gets there. I ordered for a funeral and thought to ask for delivery confirmation day after they were supposed to be delivered. Not delivered at all. First response to me after I inquired was to ask if I want another delivery attempt. I’m not sure how you make an attempt to deliver funeral service flowers when it’s over. Choose another company.

DO NOT ORDER FLOWERS FROM HERE!
I ordered flowers for next day delivery with the extra fee of $5.99 for priority because the flower was for a funeral service. When completing the order, there form ask what time the service starts, which in this case, the service started at 10AM. Flowers never got delivered, called the customer service line and automatically got connected to a AI rep which provided a status update that they were being arranged at 12:40PM! I never received any status update since the initial order complete text. Requested an actual human being where I was told that the flowers were not being arranged, and they were waiting on the arrival of fresh flowers. To try to make up for this matter, the rep offered a measly $10 discount on flowers that originally cost $230 to get to the family house on MONDAY!

I placed an order for a blue floral bouquet for same day delivery. Received a confirmation number and email. A short time later I received an email and a phone call from a robot saying my order was cancelled because my payment didn’t go through and asked me to click a link to pay again. But it did. The funds were taken from my account. I contacted customer service and 3 back and forth emails later with them still insisting they didn’t get my money when they did- they stopped responding. I threatened to file a complaint. Without further communication- my “order” showed up a day late with red roses instead of blue flower bouquet (also considerably smaller) and with no balloons or custom card that I paid for also. Watch out. I won’t do business with them again.

Ordered flowers for delivery, paid extra for same day. They arrived a day late, in a damaged box, and were not even the flowers I ordered. They looked like grocery store flowers! I paid over $100 for this. Customer service is nonexistent. You will wait on hold forever and never speak to anyone or they hang up on you. This is a complete SCAM! DO NOT ORDER FROM HERE!!

Worst experience ever. My sister passed away in Oregon. I'm in Sacramento. I placed a delivery to go to the funeral home. St first the person emailed me the delivery address and it was my address. She said she corrected the error and they would be delivered to the funeral home in Oregon. The burial is tomorrow morning. They were to be delivered today. This afternoon the flowers were delivered to my home in Sacramento and im missing part of my order. Contracted them right away and I got do you want a full refund. I said of course. She said she'd fill out a dispute and someone would contact me. Had to race around and try to find another florist that would deliver them today. Hopefully they'll make it there before the morning. Then I called my bank and found out they charged me twice for the same order. Never use this place.
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