My order didn’t arrive on time The flower type got changed I was satisfied about the refund process The customer service was great
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See what reviewers are saying
Ordered these as house warming for family member. Flowers arrived on day promised and looked fantastic but some only lasted 4 days and others looking tired after 6. Very disappointing as when I've bou... See more
Every two weeks i receive a wonderful bouquet. The flowers are always changing and creative In style not your typical florist or supermarket purchase and worth every penny. They last perfectly for t... See more
Beautiful, show stopper arrangements. I’ve received flowers from Bloomon regularly for years and often send them to others as gifts, which are always well received. The flowers are beautiful and a... See more
Company details
Written by the company
From a playful bunch on the table to a statement piece in the hallway: ordering flowers at bloomon is always a good idea. Let yourself be surprised by our floral design. The most beautiful designs, filled with the very best flowers. We have a wide range of fresh and dried flowers to give as a gift. Have a unique bunch of flowers delivered to someone else or order a bunch for yourself. At bloomon you can have a single bunch of flowers delivered or take a flexible flower subscription. Our flower stylists design the most beautiful designs time and time again. What will your bouquet look like with a flower subscription? That's a surprise for until the doorbell rings! Together with our growers, we select the very best seasonal flowers. We save our flowers the usual auction and wholesale detour, so that you can enjoy fresh flowers for as long as possible, for up to 10 days. Flexible delivery: with our flower subscription you decide how often and when we deliver your flowers, you are not committed to anything. bloomon UK.
bloomon UK
Written by the company
- Have flowers delivered with bloomon
- Order flowers | Have the most beautiful flowers delivered or treat yourself to a flower subscription and decide for yourself how often you receive flowers.
Your bouquet always delivered for free by bloomon
Impress with floral design, free delivery.
Questions about your delivery or about your flowers? Our service team is happy to assist you.
Contact info
71-75, Shelton Street, WC2H 9JQ, London, United Kingdom
- 020 3322 1989
- service@bloomon.co.uk
- www.bloomon.co.uk
3.6
Average
155 reviews
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Very beautifull flowers and quick…
Very beautifull flowers and quick delivery
August 19, 2023
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very disappointed this month there was no flower food. So flowers are not lasting as long as the usually do. Not what I expect from Bloomon
Very disappointed this month there was nono
July 27, 2023
Reply from bloomon UK
Dear Christine,
Thank you for your review.
We're very sorry to hear that you did not receive the flower food with your bouquet this month and that the flowers are not lasting as long as they should. That is of course not what we want and for this we send our apologies to you.
Please feel free to get in touch with us via our contact page so we can find a solution with you and make this a happier experience.
We hope to hear from you!
Best regards,
Agnes from bloomon
Regular subscription customer
When my flowers first arrive I’m usually thrilled with the selections; far too often some dry up 3 / 4 day’s in, making it not value for money.
I’ll be considering whether to continue with my subscription.
Overall comments satisfactory, but improvement needed in shelf life so to speak!
July 24, 2023
Reply from bloomon UK
Dear Sheri,
Thank you so much for your feedback.
I'm glad to hear that you like our designs, but I'm sorry that you've been experiencing issues with the vase life of some flowers. We try to guarantee that our bouquets look nice in your vase for at least 10 days, but because flowers are fragile, natural products things don't always go according to plan.
Please reach out to us if you are not satisfied with the quality of certain flowers. Our flower team is always keeping track of the quality of the flowers in our bouquets, to ensure we only include the best and most long-lasting stems - so your feedback really helps. You can contact us directly here: https://www.bloomon.co.uk/help/delivery-and-quality
We will always compensate you, if the bouquets are not of the quality that we promise.
Wam regards from bloomon
Beautiful flowers
Beautiful flowers, well packed and delivered. Last a long time and give us a lot of pleasure
July 11, 2023
They responded promptly to request…
They responded promptly to my request that the bouquet seemed a little sparse for size of vase they sell and I got a prompt response and bouquet seems more abundant since and have been very pleased with each delivery since
July 10, 2023
Lovely but not as lovely as before!
I’ve been a blooming customer for a while and I feel recently that the cohesive look of the bouquet is not what it was unfortunately. Still lovely but not quite as impactful as they have previously been
June 15, 2023
Reply from bloomon UK
Hi Tish,
Thank you so much for your review. Sorry to hear that you were not completely happy with your flowers. Please contact us at service@bloomon.nl so we can help you! Kind regards, bloomon
I ALWAYS LOVE THEM!!!
I ALWAYS LOVE THEM!!!
The fact that each stem is unique and the bunches are always so well-curated in terms of variety and colour means it's the best monthly surprise.
Please never change!
May 5, 2023
Beautiful selection of flowers that…
Beautiful selection of flowers that last a long time.
May 3, 2023
Broken and withered
The flowers arrived a my friend’s place in Berlin broken and withered and she had to spend part of her 40th birthday to send a complaint to Bloomon to receive a fresh bundle. The new flowers looked great then, but the first batch was very embarrassing and I wouldn’t use Bloomon again or recommend your service based on that experience.
April 26, 2023
Unprompted review
Reply from bloomon UK
Dear Anna S. Thank you for your review. We are very sorry to hear that the first bouquet arrived broken and withered at your friends place. We can imagine that this must be a very inconvenient situation. Our sincere apologies! We are happy to hear that the new flowers arrived in good condition and looked great! We would like to offer you a discount code so you could use that code on a next order, so maybe the treshold to order again would be a little lower. We are looking forward to hear from you via mail, then we can send you the discount code. With kind regards, bloomon
The flowers are always good quality and…
The flowers are always good quality and interesting variety. Sometimes it might be good to have a more formal bouquet of 3 or 4 varieties to make a different display
April 6, 2023
Fab selection
Fab selection, always varied and great customer service … a nice surprise delivered every month!!!
March 30, 2023
My flowers did not arrive last Thursday…
My flowers did not arrive last Thursday and I haven’t had a response to my email
March 23, 2023
Reply from bloomon UK
Dear Nickie,
Thank you so much for sharing your feedback with us.
I am so sorry to read about this experience you had with us and your flowers did not arrive as well as you did not hear anything from us after sending us an email.
In case you still haven't been in contact with us, please reach out to us via this contact form as we of course would like to compensate you with a new delivery of flowers: https://www.bloomon.co.uk/help/something-else
We apologise the inconvenience.
Happy Easter from team bloomon.
Always the most wonderful and unusual…
Always the most wonderful and unusual combination of colours in my Bloomon bouquet and the flowers last for at least 3 weeks - sometimes more!
March 26, 2023
Order was not received and I paid for…
Order was not received and I paid for delivery on Sunday 12 Feb. 2023. Tried to contact customer service but no response.....NEVER AGAIN
February 13, 2023
Unprompted review
Reply from bloomon UK
Dear Yvonne,
Thank you for your feedback.
I am so sorry to read that your order was never delivered as well as you couldn't get in contact with us.
I should indeed be possible to reach us by phone or e-mail and we will reply within a short notice.
Due to this experience, we would of course like to get in contact with you in order to compensate you this delivery you never received.
I therefore hope you will give us a call on this number 085 - 888 4404, send us a message via Whatsapp: 06 13 862 995 or here: https://www.bloomon.nl/contact/overige-vragen
Would you prefer English, please get in touch here: https://www.bloomon.co.uk/contact-us
We are looking forward hearing from you.
Best regards from team bloomon.
Gorgeous flowers as always. arriving in a shockingly bashed…
After arriving in a shockingly bashed box (fault of delivery company obviously) Flowers were gorgeous as always and as long as you take care of them properly they can, with care last up to a month which is amazing xxx
January 20, 2023
Flowers not delivered yet
Delivery was planned on the 29th of december but wasn’t deliver on time. I am waiting to see if I will get the flowers today. First time that delivery date wasn’t respected.
December 28, 2022
Unprompted review
Reply from bloomon UK
Dear Déborah,
Thank you for your review and for making us aware of this.
I am so sorry to read that your flowers wasn't delivered on time on the 29th of December.
As well as you I hope you have received them on the 30st, the day you placed this review.
Luckily will the flowers be wrapped with a sponge so they will have enough water in order to arrive in a fresh condition.
If this is not the case, I hope you have been in contact with us directly and otherwise - please do not hesitate to contact us again and we will find a solution.
We wish you a happy day!
Best regards team bloomon
You did what was promised
December 18, 2022
Unprompted review
Great display for Christmas…
Great display for the Christmas holidays. Gorgeous!
December 29, 2022
Unprompted review
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