blsindia-canada.com Reviews 

271
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the helpful and professional staff members who guide applicants through document verification and form-filling procedures with remarkable patience and kindness. Many people appreciate the fast processing times and note that utilizing the premium lounge options helps make their appointments much more convenient and entirely hassle-free. However, some customers also noted frustrating experiences involving rude behavior from the staff and aggressive pressure to purchase paid services. Some reviewers were not happy with inconsistent document requirements, administrative errors, and long waiting times that frequently complicated their repeated office visits.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are very cooperative,... See more

Service

Reviewers highlight positive aspects of service, praising staff members for being helpful, patient, and... See more

Customer service

Consumers find customer service experiences to be highly mixed and divided. Many reviewers praise specific... See more

User experience

Customers had positive experiences with user experience, highlighting smooth and well organized processing.... See more

Location

Customers consistently note ambiguous experiences with location, mentioning visits to various regional... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I visited BLS Winnipeg to apply for my OCI card. Unfortunately, I had to visit the office four times because each time they found something new that needed correction on my application. It was... See more

Company replied

Rated 5 out of 5 stars

What an amazing experience. Mr Karan was very helpful and patient with us. He explained in details about the different fields that need special attention He found the gaps in the form which could... See more

Company replied

Rated 5 out of 5 stars

Extremely helpful staff. Premium Lounge makes the whole process so convenient and hassle free!!! Had to fill a lot more forms to ensure smooth sailing for the whole a passport renewal process. Amazing... See more

Company replied

Rated 5 out of 5 stars

Visited bls surrey office and choose premium services. I was assisted by officer gagan and kajal. Both officers helped me arranging my documents and filling up the form. Thanks

Company replied


Company details

  1. Legal Services

Written by the company

BLS International Canada Services Inc. is a trustworthy outsourcing partner of the High Commission of India in Ottawa and the Consulate General(s) of India in Toronto and Vancouver (Canada) for managing the administrative and non-judgmental tasks of processing Visa, Passport, OCI and Consular applications


Contact info

3.7

Average

TrustScore 3.5 out of 5

271 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically takes over 1 month to reply

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3.7

All reviews

(271)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had great service with preeti mam

I had great service with preeti mam. She was so nice and so helpful in my application. Highly recommended.

February 26, 2026
Unprompted review
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Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

We received excellent and quick service…

We received excellent and quick service from Gursimran and Ritika today at BLS in Winnipeg.
Appreciate both for your help!

February 25, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

I went to bls today for my OCI…

I went to bls today for my OCI applications n tbh I had great experience with gagan and noor they helped me alot with my applications very quick service.

February 26, 2026
Unprompted review
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Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Officer Muskaan is really soft spoken…

Officer Muskaan is really soft spoken and helpful person

February 26, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 1 out of 5 stars

My Passport Surrender application…

My Passport Surrender application returned by BLS Brampton claiming the signature was “not on a white background,” even though it was clearly on a plain white background, properly sized, and within the box. The system accepted the signature at submission, yet it was later rejected without clear explanation, causing unnecessary delays and courier charges. I strongly suggest applicants write directly to the Consulate for approval first and, once approved, send the application to BLS to avoid unnecessary rejection and delay. BLS STAFF IS COLOUR BLIND AND NOT TRAINED TO THE MARK,Sharing this for awareness so others can protect themselves from similar issues.

February 25, 2026
Unprompted review
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Reply from blsindia-canada.com

Thank you for reaching out. Your feedback is extremely valuable to us as it helps us to improve our services. Please feel free to contact us directly at our helpline so we can discuss your concerns in more detail and work on a solution.

Rated 1 out of 5 stars

Pathetic!! Scammers always ask for more money

Pathetic!!! These people are SCAMMERS. They find faults and errors so they can ask you more money. Also all these positive reviews are FAKE. Go experience yourself. I will take this guys to the court. I am disappointed and had very bad experience and have all proofs from many others who have experienced the same thing. Customer service people are of NO HELP as they are also involved in scamming people. Everyone should SUE them. I have many proofs and I am going that route. This is insane and bullshit. Indian consulate will know soon.

February 23, 2026
Unprompted review
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Reply from blsindia-canada.com

We take feedback like yours seriously and are deeply concerned to see your comment.
Our organization is committed to ethical practices and transparency in all our operations. Please reach out to our customer service team directly for immediate assistance so we can gain a better understanding of the situation and determine how we may assist you.

Rated 5 out of 5 stars

Good service staff is very friendly and…

Good service staff is very friendly and helpful
Had good experience with Kanika and Gursimran

February 25, 2026
Unprompted review
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Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Great service Bls thanks ritika and…

Great service Bls thanks ritika and gursimran

February 25, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Service

I am delighted to write about staff at BLS Center Winnipeg . Experience and helpful staff. Preeti mam help us to fill our children’s OCI applications.

February 24, 2026
Unprompted review
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Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Preeti one of the staff in BLS is very…

Preeti one of the staff in BLS is very helpful and knowledgeable, help me in preparing all the documents for my application

February 24, 2026
Unprompted review
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Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 3 out of 5 stars

I visited BLS Winnipeg to apply for my…

I visited BLS Winnipeg to apply for my OCI card. Unfortunately, I had to visit the office four times because each time they found something new that needed correction on my application. It was frustrating that the issues were not identified during my earlier visits, as I tried my best to ensure everything was completed correctly.

I have heard from others that many applicants eventually end up paying an additional $100 for assistance with filling out the application, regardless of how many times they try on their own. I also tried to complete the process independently, but after multiple visits, I ended up paying the extra $100 to have my application filled out properly.

Another concern is that the checklist on the BLS website is not very clear. Some of the requirements mentioned at the office were not clearly stated online, which caused confusion and additional trips.

That said, Mr. Yatain was very supportive and helpful while completing my application. I appreciate his assistance and professionalism during the process.

February 21, 2026
Unprompted review
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Reply from blsindia-canada.com

We take feedback like yours seriously and are deeply concerned to see your comment.
Our organization is committed to ethical practices and transparency in all our operations. Please reach out to our customer service team directly for immediate assistance so we can gain a better understanding of the situation and determine how we may assist you.

Rated 5 out of 5 stars

Very fast service

Very fast service. Professional and polite staff. Especially Muskan and Tarun.

February 21, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Riktika was amazing and was very…

Riktika was amazing and was very patient and very helpful! One of the best in BLS!!

February 21, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

The service has been great

The service has been great. Ritika, preeti, simran, raman have been very helpful. The experience was very less painful since I went there last time. It was so quick that I could not believe. It took me 3 years to come here coj ai was scared from previous experience. But these girls made the process so easy that I left so happy on that day. Thank you guys

February 19, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Great staff

Great staff, friendly and welcoming atmosphere. Helped a lot and had answers for everything. Kudos to the excellent team.

February 19, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 3 out of 5 stars

They are very strict with the process

They are very strict with the process. It is good.

February 19, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

Dear Steve,
Thank you for reaching out. Your feedback is extremely valuable to us as it helps us to improve our services.
We’re constantly striving to improve and hope for the opportunity to deliver a better experience in the future.
Please feel free to contact us directly at our helpline so we can discuss your concerns in more detail and work on a solution.

Rated 5 out of 5 stars

Fast and smooth process

Fast and smooth process. Great service ,Pranali was really helpful

February 18, 2026
Unprompted review
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Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Gagan was really helpful

Gagan was really helpful. She assisted with the correct documents required for my passport renewal application. Overall good experience

February 18, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

I visited bls surrey today and was…

I visited bls surrey today and was helped by officer gaganpreet. Overall the experience was good. It took only 30 mins. The form fillers team were also friendly.

February 18, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Officer kajal helped me in bls Surrey

Officer kajal helped me in bls Surrey. She was quick and patient. Thanks for the help.

February 18, 2026
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

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