I honestly would not go anywhere else to have a piercing than the Cardiff store, the staff on the counter were so lovely and even joked with me about having to come back to have the second one done. I... See more
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I honestly would not go anywhere else to have a piercing than the Cardiff store, the staff on the counter were so lovely and even joked with me about having to come back to have the second one done. I... See more
Company replied
Had both nipples pierced at Cardiff by Robyn Li, I was really nervous but Robyn really helped calm my nerves, she spoke about the whole process & aftercare in great detail, always asked if I had ques... See more
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Went in today for a body piercing really nervous and was instantly made comfortable by an amazing young lady named Jess. She was super friendly and so helpful, best customer service I have ever receiv... See more
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Took my daughter to get her navel pierced, she was very nervous at the time and Courtney made her feel so relaxed, they were laughing and joking to the point that my daughter didn’t even know it was d... See more
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Trustpilot page for Blue Banana Cardiff
Written by the company
We care about each and every customer.

10 Queen Street, CF10 2BU, Cardiff, United Kingdom
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Visited the Cardiff Branch not so long ago to have a few piercings done! I gotta thank Robyn shes fab, nice caring and helped me out to buy the right Jewellery! Thank you so much!! 🫶🏻

Reply from Blue Banana - Cardiff
Always such a cool energy. Robyn was awesome, both tregus done.... See you blu bananas in a month

Reply from Blue Banana - Cardiff
I honestly would not go anywhere else to have a piercing than the Cardiff store, the staff on the counter were so lovely and even joked with me about having to come back to have the second one done. I felt like they totally understood peoples decision, Robyn who did my piercing the first time also did the one when I returned and honestly like the first time made me feel comfortable and said how well I had looked after the first one which was really encouraging. Would recommend the Cardiff store to anyone looking to get a piercing, what genuinely love people and Robyn was perfect, thank you.

Reply from Blue Banana - Cardiff
i had a lovely lady named robin doing my piercing yesterday, she made me feel so comfortable and did the piercing amazing 10/10 would recommend, definitely will be coming back soon!

Reply from Blue Banana - Cardiff
Had both nipples pierced at Cardiff by Robyn Li, I was really nervous but Robyn really helped calm my nerves, she spoke about the whole process & aftercare in great detail, always asked if I had questions about anything and made sure I was happy and comfortable.
Robyn made my experience such a positive one and overall I am so happy with the outcome of my piercings and the amazing service provided. Thank you so much.

Reply from Blue Banana - Cardiff
The other day I went to get snakebites for the first time, i was very nervous and unsure of the pain and results it would cause to my lips. The manager was lovely to talk to and reassured me they wouldn’t be as bad as the internet makes out they could be. After 30 minutes of booking I was seen by this woman who spoke to me through the whole process explaining what she was doing and what I should do to look after them, we decided where I wanted my snakebites to be and proceeded. pain rate 2/10 and it was over very quickly. After the small amount of swelling afterwards a day later i have 0/10 pain and 1/10 swelling. This confirms that the placements were very professional and no nerves or veins were nipped in the process. 100% will come again for any future piercings!! 💞

Reply from Blue Banana - Cardiff
Went in to get my naval piercing but the woman at the desk told me I didn't have the correct anatomy for one which I really appreciated rather than them just piercing anyway. Instead I asked for a conch piercing and was genuinely shocked on how quickly and smoothly my piercer got it done. Thank you so much 🫶🫶

Reply from Blue Banana - Cardiff
I had mell make my piercing session go so smoothly,I had my nipples pierced and she was so calm and coordinated I did not have one bit of anxiety with her ,and her patience is so professional,she gave me time to breathe for my second one and I was so happy with how precise and quick she was ,it was over in seconds ,such a lovely soul,girls if your body conscious ask for mell!

Reply from Blue Banana - Cardiff
I visited today, 10.01.2026 in the Cardiff branch. I was immediately greeted with a smile and politeness. I booked to have a 'rook' piercing and was pierced by Neve, what an absolute star, she was very patient (I asked for the location to be changed 3 times ...sorry Neve), polite, reassuring and talked me through every step. Neve had a student with her during my visit and I was asked if that was ok with me, I was very happy to accommodate the student (who was also extremely polite and friendly), I was made to feel that my custom was very much appreciated, I would highly recommend Neve and Blue Banana for all piercings 💙 xx

Reply from Blue Banana - Cardiff
Had my second ear lobes and both nipples pierced today by Neve! She was so lovely and made me feel so at ease! I’ve waited about 2 years to finally get them all done and I wouldn’t have gone anywhere else! Would definitely recommend! Thank you all! X

Reply from Blue Banana - Cardiff

Reply from Blue Banana - Cardiff
Had a change-over of eyebrow jewellery today. The piercer was so gentle and calm, absolutely fabulous. I love this place and the people in it, they create a lovely vibe of inclusivity…it’s very special.

Reply from Blue Banana - Cardiff
Saw some items in store that my daughter wanted for Christmas. Staff in store are super friendly and kind. Ordered when I got home to make it a surprise for her. Quick and easy process, no issues at all.

Reply from Blue Banana - Cardiff
The shop has a lot of amazing alternative clothes. I was there to find Nirvana t-shirts. There is a huge selection of band merch there. I really loved the shop and everyone seems friendly.

Reply from Blue Banana - Cardiff
The piercer neve Whitaker was absolutely amazing with me. So welcoming and made me feel at ease

Reply from Blue Banana - Cardiff
My piercer was amazing and incredibly fast with the piercing process. She made sure my placement was symmetrical which im so happy about. I will definitely be coming back for canine bites.

Reply from Blue Banana - Cardiff
Got an anti eyebrow done by Rosie today and had the best experience i couldve ever asked for! thank u so much, the placement is perfect and everything was done so professionally:)

Reply from Blue Banana - Cardiff
Wow. I visited the Cardiff branch today for a piercing and my experience from start to finish was 10/10.
What a wonderful bunch of women they’ve got working there
Friendly, comforting and all round stunning
The girls at the tills were fantastic and Rhi the piercer was just amazing, made me relax so much as I was terrified but she is wonderful!

Reply from Blue Banana - Cardiff
Rosie was amazing, such a good experience. So professional and made me feel at ease.

Reply from Blue Banana - Cardiff
Getting pierced here is a lovely experience. I’ve been three times now. It starts from when Vicky books you in. Vicky is one of the loveliest people you will ever meet, and makes you feel so comfortable and welcome. Once you’ve been assisted in choosing the best jewellery for your purpose, you get pierced by a fantastic piercer. Today I had Rosie, who was so kind and calm, and extremely precise with placement. We had a great chat, and I left feeling terrific and thrilled with my new piercings.

Reply from Blue Banana - Cardiff
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