Absolutely AMAZING experience, Daisy done my son’s piercing today . Made him feel so comfortable and brave , would highly recommend if anyone wants any piercings . This place is extremely clean and s... See more
Company replied
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Review summary
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My friend and I got piercings in Reading today, honestly the best piercing experience I’ve had. Everyone there was so lovely and our piercer Gio is officially my favourite person 😂. My friend and I... See more
Company replied
I tend to be apprehensive of buying things online but blue banana has been just lovely! I bought two pairs of tights and a stunning claw clip- which with shipping totaled to just over £16 which I was... See more
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I wish I could give a higher rating!! The staff today (Sunday 5th July) were wonderful. I desperately needed a piercing removed from my nose as it was stuck and embedded and Anna (Red and Orange hair... See more
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Company details
About Blue Banana
Written by the company
This is the Trustpilot page for online customers of BlueBanana.com. Blue Banana has been bringing it to the alternative fashion scene since '97. Our website range includes everything from rocking band merch to high-end vintage clothing. Supporting and growing with the alt fashion scene you'll always find something new and exciting at BlueBanana.com!
Homepage
Contact Us
Track Your Order
Shop Alt Clothing
Shop Band Merch
Shop Hair Dye
Shop Piercing
Mon to Fri (USA - PST: 12:30am - 8:30am)
Mon to Fri (UK - GMT: 08:30am – 16:30pm)
Helpful Links
Please use the links below to get Customer Service support or to take a closer look at the products we offer.
Customer Service Opening Hours
These hours are when we have agents in the office to answer the phone and respond to tickets & emails.
If you Contact Us outside of these customer services opening hours then please expect a reply when we are next open.
Fashion With An Edge!
Written by the company
- Want to Return or Exchange Your Items?
- Finding the right fit can be tricky when shopping online, but we've made it easier! You can return any of our dresses for FREE if you live in the UK.
- Get In Touch
- If you're not happy with your order or experience, get in touch with our wonderful customer service team. They're happy to help! If you've got a question about an item or shipping information, send us an email or call our telephone line. You can ask us anything!
- Something For Everyone!
- At Blue Banana, we aspire to please! That's why we have a whole range of items to choose from, so you're bound to find something you'll love. From dresses, piercings, hair dye and band merch, we stock some brilliant brands to suit every aesthetic! No matter who you are, Blue Banana caters to everyone.
We Promise to Give Top Quality Service.
We care about each and every customer.
We strive to make our customers happy. That's why we always try to provide our shoppers with a positive experience and top-notch customer service! Whether that be through giving excellent assistance via our customer service team, being active on social media or through our high-quality website and items, we want to make sure our customers are satisfied with their experience from start to finish. We are always listening to what you have to say and we aim to respond to every piece of feedback from our shoppers.
Contact info
Prince Albert House, Liskeard Business Park, PL14 3US, Liskeard, United Kingdom
- +44 (0) 1579 341907
- info@bluebanana.com
- www.bluebanana.com
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The bag I ordered arrived on the day it…
The bag I ordered arrived on the day it said it would and on time. The bag looks better in real life than the picture and is of good quality. Easy to order, good communication, no fuss. We'll done 🤘😃🤘
July 31, 2026
Had a nose piercing with Courtney here…
Had a nose piercing with Courtney here its a spotless place she very friendly made me feel at ease highly recommend anyone to go here thank you 😊
August 17, 2026
Unprompted review
Daughter piercing
Talked daughter through piercing, offered advice for after and made her feel comfortable. Definitely worth visiting if you want a piercing
August 3, 2026
Unprompted review
Super fast dispatch and delivery
Super fast dispatch and delivery. Completely hassle free.
August 7, 2026
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're so glad to hear that you had a 5-star experience with us. We hope to welcome you back soon!
Kind regards,
BB Teams
Fast delivery product excellent
Fast delivery product excellent, had to send them back for exchange size wise.
Easy returns service
August 7, 2026
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're so glad to hear that you had a 5-star experience with us. We hope to welcome you back soon!
Kind regards,
BB Teams
Very good
Grace was very friendly and made me feel very comfortable throughput the whole thing, that was especialy nice considering it was my first cartilage piercing
August 14, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're so glad to hear that you had a 5-star experience with us. We hope to welcome you back soon!
Kind regards,
BB Teams
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us. We hope to welcome you back soon!
Kind regards,
BB Team
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us. We hope to welcome you back soon!
Kind regards,
BB Team
I had my nose repeierced with el!
I had my nose repeierced with el she is so kind and helpful and we had a lovely conversation all the staff at blue banana are truly the loveliest people you could ever meet. El went over things in such detail and made sure i was 100% happy with my placement of my new nose ring! As someone who's had multiple piercings I can't recommend these girls enough! I've had two done from blue banana and ive had no issues at all!
August 7, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us. We hope to welcome you back soon!
Kind regards,
BB Team
Staff was so kind and overall best…
Staff was so kind and overall best experience ever so supportive before during and after the piercing
August 12, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us. We hope to welcome you back soon!
Kind regards,
BB Team
I have bought items in-store
I have bought items in-store, but this was the first clothing item I have bought online. It was exactly as advertised, and the fit is good. Delivery was as expected.
July 27, 2026
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us. We hope to welcome you back soon!
Kind regards,
BB Team
Excellent service and prompt delivery
July 26, 2026
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us. We hope to welcome you back soon!
Kind regards,
BB Team
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!
Blue Banana Team
Perfect nose piercing
Excellent prices and an excellent selection of jewellery for each price bracket. Liz was very helpful and made sure I felt comfortable and happy with the piercing and informed me of everything I needed to know!
August 10, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!
Blue Banana Team
Great product choice & delivery
Had product i wanted, got a discount & was delivered on time.
August 1, 2026
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!
Blue Banana Team
I had such a lovely experience here
I had such a lovely experience here! The studio was very clean, hygienic and welcoming, which immediately made me feel comfortable. The waiting time was also really good I didn’t have to wait long at all.
I got my eyebrow piercing done by Charis, and she was absolutely amazing! I was a little nervous beforehand, but she was so friendly, professional and reassuring throughout the whole process. She explained everything clearly and made sure I was comfortable before and after the piercing. The piercing itself was quick and the pain was only around 3/10 for me.
I’m now on day three and everything is going really well with no pain or issues. I’m so happy with the placement and how it looks! I’ll definitely be coming back to Charis for my septum piercing at the end of August. Highly recommend this place and especially Charis! ❤️✨
August 1, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!
Blue Banana Team
Lovely staff and service
I had my eyebrow pierced by Heather and she was so lovely and explained how it works and when I felt dizzy she helped out and we had a lovely conversation about tattoos and peircings. All the other staff were lovely too and told me how pretty I looked with my peircing! Im definitely coming back for more peircings!!
August 10, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!
Blue Banana Team
Absolutely AMAZING experience
Absolutely AMAZING experience, Daisy done my son’s piercing today . Made him feel so comfortable and brave , would highly recommend if anyone wants any piercings . This place is extremely clean and super friendly and welcoming .
Thank you so so much
August 9, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!
BB Team
I regularly buy Manic Panic hair colour…
I regularly buy Manic Panic hair colour from Blue Banana because they have a pleasant, easy-to-use website, good prices and swift delivery.
July 31, 2026
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!
BB Team
Fast delivery and good communication
Fast delivery and good communication, highly recommend
July 24, 2026
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!
BB Team
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