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Blue Banana - Manchester Reviews 42

TrustScore 4.5 out of 5

4.5

Unit 48 Barbirolli Mall East, Arndale Shopping Centre, M4 3AQ Manchester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Another great piercing! Always a delight to visit Blue Banana as the staff are really friendly and the piercing experience is always great. This is my third piercing now and it's fab!

Company replied

Rated 5 out of 5 stars

Great experience! My daughter got two piercings, a labret and a septum. Charlotte comes across as a professional, she's very kind and made sure that my daughter was comfortable during the proce... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Cliodna, (apologies if I’ve spelt your name wrong)I felt totally at ease having my second piercing on my ears and daith on one ear. Professional service from lovely friendly gir... See more

Company replied

Rated 5 out of 5 stars

My step-mum took me in for my belly button to be re-pierced I was nervous to say the least, but Sophie made me feel so at ease and comfortable in her care. She answered all of my questions to the best... See more

Company replied


Company details

  1. Clothing Store
  2. Body Piercing Shop
  3. Fashion Accessories Store
  4. Hair Product Store
  5. Vintage Clothing Store

Written by the company

This is the Trustpilot page for online customers of BlueBanana.com. Blue Banana has been bringing it to the alternative fashion scene since '97. Our website range includes everything from rocking band merch to high-end vintage clothing. Supporting and growing with the alt fashion scene you'll always find something new and exciting at BlueBanana.com! Helpful Links Please use the links below to get Customer Service support or to take a closer look at the products we offer. Homepage Contact Us Track Your Order Shop Alt Clothing Shop Band Merch Shop Hair Dye Shop Piercing Customer Service Opening Hours These hours are when we have agents in the office to answer the phone and respond to tickets & emails. Mon to Fri (USA - PST: 12:30am - 8:30am) Mon to Fri (UK - GMT: 08:30am – 16:30pm) If you Contact Us outside of these customer services opening hours then please expect a reply when we are next open.

Fashion With An Edge!

Written by the company

Want to Return or Exchange Your Items?
Finding the right fit can be tricky when shopping online, but we've made it easier! You can return any of our dresses for FREE if you live in the UK.
Get In Touch
If you're not happy with your order or experience, get in touch with our wonderful customer service team. They're happy to help! If you've got a question about an item or shipping information, send us an email or call our telephone line. You can ask us anything!
Something For Everyone!
At Blue Banana, we aspire to please! That's why we have a whole range of items to choose from, so you're bound to find something you'll love. From dresses, piercings, hair dye and band merch, we stock some brilliant brands to suit every aesthetic! No matter who you are, Blue Banana caters to everyone.

We Promise to Give Top Quality Service.

We care about each and every customer.

We care about each and every customer.
We strive to make our customers happy. That's why we always try to provide our shoppers with a positive experience and top-notch customer service! Whether that be through giving excellent assistance via our customer service team, being active on social media or through our high-quality website and items, we want to make sure our customers are satisfied with their experience from start to finish. We are always listening to what you have to say and we aim to respond to every piece of feedback from our shoppers.

Contact info

  • Unit 48 Barbirolli Mall East, Arndale Shopping Centre, M4 3AQ, Manchester, United Kingdom

  • 01618349166

4.5

Excellent

TrustScore 4.5 out of 5

42 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Another great piercing!

Another great piercing! Always a delight to visit Blue Banana as the staff are really friendly and the piercing experience is always great. This is my third piercing now and it's fab!

February 21, 2026
Unprompted review
Blue Banana - Manchester logo

Reply from Blue Banana - Manchester

Hi,
Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Customer Services,
BB Team

Rated 5 out of 5 stars

Couldn't stay away

Couldn't stay away, got 2 piercings on Monday, back again today for 2 more!
Really great care taken with the piercings, couldnt recommend them enough.
Fantastic as always folks, see you again soon

December 4, 2025
Unprompted review
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Reply from Blue Banana - Manchester

Hi there,

Thank you for taking the time to leave a five-star review of our Manchester location. We hope to welcome you back!

Blue Banana

Rated 5 out of 5 stars

Amazing service

Amazing service

November 1, 2025
Blue Banana - Manchester logo

Reply from Blue Banana - Manchester

Hi there,

Thank you for taking the time to leave us a five-star review of our Manchester store! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

Quick delivery,kept updated on delivery time.

Quick delivery,kept updating

November 1, 2025
Blue Banana - Manchester logo

Reply from Blue Banana - Manchester

Hi,
Thank you for your lovely review!
We're so happy that you had a 5-star experience with our products, and we hope to welcome you back to our website soon!
Kind regards,
BB Team,
Customer Services

Rated 5 out of 5 stars
Blue Banana - Manchester logo

Reply from Blue Banana - Manchester

Hi there,

Thank you for taking the time to leave a five-star review! Regarding the hair dye you were asking about, it is unfortunately a discontinued line with us. We hope to welcome you back soon!

Blue Banana

Rated 5 out of 5 stars

Nose Piercing

I came to the Manchester shop along with my granddaughter to have my nose pierced - my granddaughter was having one of her ear lobes re-pierced. I am nearly 71 years old and this procedure would not have entered my head - I was happy enough with my pierced ears and belly button but during a holiday back in February to South Goa, India, I was asked to wear a fake nose stud for a night out and was told by a few people that this really did suit me! My last piercing - belly button, was done if I remember rightly, in 1998!

I was a bit apprehensive regarding the piercing process, level of pain etc. I think mostly because because of the length of time that had passed since my last piercing.

I opted for an experienced lady to do my piercing over an apprentice only because I am pretty certain that this is my last ever piercing and I wanted it over and done with asap!😄 My granddaughter opted for an apprentice which was good as people need the experience and the learning/knowledge.

I can't remember the name of the lady who pierced my nose! Apologies for that! She was really good and did everything in what seemed like a nano second! Brilliant job! Thank you. Would definitely recommend Blue Banana😊x

September 12, 2025
Unprompted review
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Reply from Blue Banana - Manchester

Hi there,

Thank you for taking the time to leave a five-star review! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

Lip piercing - great service

Clio piercing the left side of my lip this week and was really happy with the placement, quick and easy piercing experience and Clio's friendly nature.

Had to come back in after 4 days as my lip had over swelled and the bar needed to be replaced with a slightly longer one.
This was all done professionally and free of charge. Feels much better and looks great.

Thank you so much Clio. 🖤

September 3, 2025
Unprompted review
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Reply from Blue Banana - Manchester

Hi there,

Thank you for taking the time to leave a five-star review! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

Fantastic Experience

I've been to Blue Banana several times and always try to get Sophie to do my piercings as she is so friendly and reassuring. She's very knowledgeable and always goes out of her way to put me at ease. I visited last week to get another piercing and Sophie explained the procedure and helped me to chose the jewellery. I would definitely recommend. Fantastic experience.

August 27, 2025
Unprompted review
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Reply from Blue Banana - Manchester

Hi there,

Thank you for taking the time to leave a great review of our Manchester store! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

Fantastic place

Clio was amazing today with myself and my daughter - professional, friendly and put my nervous daughter as ease. We will definitely be back for jewellery and perhaps further piercings. Thank you!

August 10, 2025
Unprompted review
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Reply from Blue Banana - Manchester

Hi there,

Thank you for taking the time to leave a review! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

jess was amazing i apologise if i got…

jess was amazing i apologise if i got the name wrong but made me feel so comfortable and really informative about my piercings i got 3rds and dermals both doing amazing my dermals have healed really well⭐️⭐️⭐️⭐️⭐️

August 9, 2025
Unprompted review
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Reply from Blue Banana - Manchester

Hi there,

Thank you for taking the time to leave a review! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

Excellent service from Cliodna

Excellent service from Cliodna, (apologies if I’ve spelt your name wrong)I felt totally at ease having my second piercing on my ears and daith on one ear. Professional service from lovely friendly girls. I would highly recommend and would visit again when I’m in Manchester. The dresses in the shop looked amazing, I’m only sorry we didn’t have more time to browse.

August 3, 2025
Unprompted review
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Reply from Blue Banana - Manchester

Hi there,

Thank you for taking the time to leave a review! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

Great experience

I have been to Blue Banana several times before so know how helpful and reassuring the staff are. Once again Sophie was amazing. She went out of her way to put me at ease and explain the procedure. I will definitely go back again. Fantastic service!

July 26, 2025
Unprompted review
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Reply from Blue Banana - Manchester

Hi there,

Thank you for taking the time to leave a review! We hope to welcome you back soon.

Blue Banana

Rated 1 out of 5 stars

Eyebrow piercing gone wrong!

I visited the Blue banana Manchester store in the Arndale centre with my daughter as she wanted to get her eyebrow pierced. Everything seemed fine, filled out the form etc. staff were friendly, it was a bit busy but she went in had her eyebrow pierced without me in the room.

The lady who pierced her eyebrow, put in a 1.6 bar explaining that they would normally pierce her eyebrow with a 1.2 bar but that they didn’t have any in the store but if she revisited the store within 2/3 weeks they could swop it out. The piercing kept bleeding and her eye lid started to swell, puffing out her eye lid and brow.
Then we travelled to London her eyelid was still swollen and kept bleeding. We went into an independent piercing shop in London to ask if they could help clean it up. They agreed as they said, it looked quite swollen, we explained about the 1.6 bar being put in as the lady piercer said the jewellery did look quite large. As the piercing was being cleaned the lady then informed me that the jewellery that had been used was in fact a belly button bar that was curved and no wonder my daughter was having trouble cleaning and controlling the bleeding. The independent shop cleaned and replaced the bar to the correct 1.2 bar that should have been put in in the first place. The piercing had started to create a hole in her eyelid.

If the correct jewellery wasn’t in store then we should have been turned away and asked to come back. The piercer also should have known what jewellery she was putting in her eyebrow and certainly not a belly button bar!

We have used blue banana before and had no issues and I get mistakes can happen but on this occasion the piercer got it wrong and luckily we went to an independent piercer who was able to correct the issue without further damage to my daughters eyebrow/eyelid.

I have already emailed Blue banana customer services who-fobbed me off.
As a result, we will not be returning to Blue banana and hope that this review is helpful in thinking twice about using this company. Independent piercers all the way!

July 23, 2025
Unprompted review
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Reply from Blue Banana - Manchester

Hi Emma,

Thank you for taking the time to leave a Trustpilot review. We are saddened to hear that you did not have a good experience in our Manchester store.

We can see from your visit record and PDF, that would have been emailed to you, that you were pierced with a curved barbell. Whilst these can be used in navel piercings, please know that they can be used in a multitude of piercings, such as eyebrows.

Please know that we have passed on your review and your customer service ticket to the store and area manager.

Kind regards,
Blue Banana

Rated 5 out of 5 stars

I’ve been a couple of times with my…

I’ve been a couple of times with my family! Every time it’s been Cleo, so sweet and supportive through my nose piercing despite me being so nervous. Genuinely so fond of her, making it so easy for my piercings every time. Will be back for the discounts, hopefully she’s there to do them x

June 19, 2025
Unprompted review
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Reply from Blue Banana - Manchester

Hi there,

Thank you for taking the time to leave a glowing review of our Manchester store! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

Visited today in Manchester

Visited today in Manchester. The lady was very friendly and knowledgeable on piercings. Cheap but great quality jewellery. Great experience. Highly recommend on visiting

April 12, 2025
Unprompted review
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Reply from Blue Banana - Manchester

Hi Katie,

Thank you for taking the time to leave a review. We hope to welcome you back soon!

Blue Banana

Rated 3 out of 5 stars

Cleo was really lovely and made me feel…

Cleo was really lovely and made me feel super comfortable and I love my navel piercing however it is off centre and has been pierced slanted.

March 13, 2025
Unprompted review
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Reply from Blue Banana - Manchester

Hi there,

We are sorry to hear that your visit to our Manchester was not a 5-star experience. Please respond to our find reviewer request so that we can pass on your details to the store manager for review.

Kind regards,
Blue Banana

Rated 5 out of 5 stars

Another amazing experience with Sophie…

Another amazing experience with Sophie again she made me feel at ease said it would hurt so I was all prepared for the pain but it was pain free for me thankfully . Once again thank you Sophie I won't have anyone else do my piecing now .

March 9, 2025
Unprompted review
Blue Banana - Manchester logo

Reply from Blue Banana - Manchester

Hi there,

Thank you for taking the time to leave a review. We hope to welcome you back soon!

Blue Banana

Rated 5 out of 5 stars

Would definitely go back!!

My step-mum took me in for my belly button to be re-pierced I was nervous to say the least, but Sophie made me feel so at ease and comfortable in her care. She answered all of my questions to the best of her ability and went into full detail on how to clean my piercing properly. I will definitely make sure to go back to Sophie next time I want another piercing. Would definitely recommend her!!

March 9, 2025
Unprompted review
Blue Banana - Manchester logo

Reply from Blue Banana - Manchester

Hi there,

Thank you for taking the time to leave a review. We hope to welcome you back soon!

Blue Banana

Rated 5 out of 5 stars

the best piercing place I've been to

the best piercing place I've been to in Manchester. I got my septum here, eyebrow and snake bites. big big thank you to Jennifer and the apprentice Noah !!! did such good jobs ♡

March 1, 2025
Unprompted review
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Reply from Blue Banana - Manchester

Hi there,

Thank you for taking the time to leave a review. We hope to welcome you back soon!

Blue Banana

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