For more then a year being client of blueberrymarkets, i cannot have one bad aspect or negative to say about them at all. With questions you're helped by several support team members and are really fa... See more
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Review summary
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What people talk about most
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Overall very satisfied for using this, I was moved from Pepperstone and it is top-tier broker. Dashboard still has some errors like no balance showing. Another one is some symbols are off-range pr... See more
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There support team is on point, never seen any broker support this good tbh . I would want want to say you guys should try to push inside India because there is no more good broker all scammers and go... See more
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Great work had been done to me by the whole customer support and accounting team of Blueberry Markets!!! In fixing delay with credit card refunds delay in two days created by Commonwealth bank. Es... See more
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Company details
- Non-Bank Financial Service
- Currency Exchange Service
- Finance Broker
- Gold and Silver Trading Company
- Investment Service
About Blueberry
Written by the company
Australia's Top Broker on Trustpilot
Blueberry is an Australian brokerage firm recognized for its transparency, reliability, and commitment to empowering traders worldwide. Specializing in providing access to a broad range of financial markets, Blueberry caters to both novice and experienced traders seeking optimal trading conditions and exceptional client service.
With a user-friendly trading platform and a focus on customer-centricity, Blueberry ensures seamless trading experiences through tight spreads, competitive fees, and advanced trading tools.
Customer service is a cornerstone of Blueberry’s ethos, with a team of professionals readily available to provide responsive, round-the-clock support. This commitment to service has earned Blueberry high praise from clients and accolades within the industry.
Through continuous innovation and a steadfast commitment to excellence, Blueberry remains dedicated to enhancing the trading experience and fostering long-term success for its clients. Traders looking for a blend of cutting-edge technology, comprehensive support, and reliable market access will find Blueberry an outstanding partner in their financial journey.
Why Blueberry?
Written by the company
- Trade with confidence.
- At Blueberry, we're beyond a platform. We're your ally in navigating the markets.
- We're not just another brokerage.
- We're your trusted partner in the world of trading. From humble beginnings and over a decade in the industry, we have become known for our high level of client service and fund security.
- Fast global withdrawals & deposits.
- Transactions with Blueberry are always fast, transparent, and reliable. Your deposited funds are always available for withdrawals, wherever you may be.
Customer service like no other.
Experience unmatched 24/7 customer support.
Our dedicated support team is available 24 hours a day, 7 days a week– ensuring that you receive timely and reliable assistance whenever you need it.
Whether it’s answering your questions, resolving issues, or guiding you through your trading journey, we are committed to providing a seamless and personalised experience that goes beyond expectations. Trust in our commitment to excellence, because at Blueberry, customer service is not just a department—it’s at the heart of what we do.
Contact info
Suite 701, Level 7/107 Mount Street, 2060, North Sydney, Australia
- +61284049480
- support@blueberrymarkets.com
- www.blueberrymarkets.com
Blueberry Funded
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Best experience ever
If your into trading this platform is the platform to use , this platform is very simple , easy to use. Very beginner friendly. And not to mention the customer service it is top tier i must outline that there was one customer service representative that when over and beyond to fix my login. Her name is Camille Carabeo she is one blueberry superhero and I will never forget her name. When I talk about patiently she walk me through even when my head was a little bit hard she assist like an angel. I was up all night trying to figure out why I was able to log in and she came with her cape and she fix it and that simple I become a happy customer. Thanks to the woman or man who created blueberry keep up the good work
March 21, 2026
Reply from Blueberry
Thank you so much for your fantastic review! We’re delighted to hear you’re enjoying the platform and finding it simple and beginner-friendly. A special thank you for recognizing Camille. She truly embodies our commitment to top-tier support, and we’re glad she was able to patiently guide you through your login issue and turn your experience into a positive one. We’ll be sure to pass along your kind words, your support means a lot to us! 🚀
-Mel U.
Very calm while I was very stressed
The operator was extremely calm and collected while I was flipping out. Rather than continue to flip out, I matched her cadence, which helped me calm down and navigate the issue effectively. Helped that she was really sweet and soft spoken as well. Chur.
March 23, 2026
Reply from Blueberry
Thank you so much for sharing this thoughtful feedback! We’re really glad to hear that our support agent was able to stay calm and composed, helping to de-escalate the situation and guide you through it effectively.
It’s great to know her approach made a positive impact and helped you feel more at ease. We’ll be sure to pass along your kind words, she’ll truly appreciate it!
Thanks again for taking the time to share your experience.
-Mel U.
Blueberrymarkets Scam
All my fund about $5000 ( in 2 accounts and wallet) was deducted by BlueberryMarkets (blueberrymarkets.com)
I've been trading with Blueberrymarkets for several years. Now they're saying I've been exploiting latency exploitation and price arbitrage strategies to trade, but I haven't.
I rely on the TDI (Trade Dynamics Index) and signals on Telegram from several groups.
Blueberry says I violated their trading terms and they've deducted all my money.
Now I cant log in my web portal Client.
March 13, 2026
Unprompted review
Reply from Blueberry
Hello Xuan,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how concerning this situation must feel.
After a thorough review, your account activity was assessed in line with our trading terms and conditions. As a result, the account was closed in accordance with those terms. We understand this may not be the outcome you were hoping for, and we want to assure you that all decisions are made carefully and with full consideration of our policies.
We appreciate your understanding.
-Michael R.
Profit deducted without valid reason
Profit deducted without valid reason
I have made a deposit of $800 in my account 9005894 and after a month my account new balance reached to $886.
I decided to withdraw funds but came to realize I am unable to withdraw my money.
Kept on following them for 2 weeks and today when
I loged in my account I saw my profit is deducted without any information or valid reason provided moreover still my withdrawal is not processed.
Please keep these things in mind your profits will be deducted and your withdrawals I am not sure if can be processed.
Very disappointed with regulated broker blueberry markets.
March 18, 2026
Unprompted review
Reply from Blueberry
Hi Magdalena,
Thank you for taking the time to share your feedback. We truly understand your concerns and appreciate you bringing this to our attention.
As part of our regulatory obligations, we are required to request additional KYC verification in certain cases. We understand from your response that you preferred not to proceed with this and instead requested to close your account. In line with our policies, this means that any profits generated cannot be retained, and we will proceed with returning your deposited funds to your original funding source.
Please rest assured that your deposit refund is currently being processed by our Finance team, and we will keep you updated once this has been completed.
If you would like to discuss this further, please feel free to reach out to us at feedback@blueberrymarkets.com — we would be more than happy to assist you.
Thank you for your understanding.
Best regards,
Martin L.
Easily understood.
User interface easy to navigate..
but withdrawals take too long to process…
March 8, 2026
Reply from Blueberry
It is great to hear that you found the platform easy to understand and the user interface a breeze to navigate! We put a lot of work into making sure our tools don't get in the way of your trading.
However, I hear you loud and clear on the withdrawal processing times. At Blueberry, we know that once you've made your profit, you want access to it as quickly as possible. While we aim for a 24-hour turnaround, factors like intermediary banks or specific payment methods can sometimes slow things down more than we’d like.
Your feedback is exactly what we need to hear to keep pushing for faster, more seamless transfers. I’ll make sure our finance team is aware of your experience so we can look for ways to trim that wait time down.
-Michael R.
They have a wonderful customer service…
They have a wonderful customer service thanks Paul and Oscar for helping me.
I suggest ti give It a try....the fees are good and the spreads are good
March 17, 2026
Reply from Blueberry
It's great to see Paul and Oscar getting such a well-deserved shout-out!
Providing a "wonderful" experience is exactly what we aim for at Blueberry, and I’ll make sure both of them hear your kind words personally. It’s also encouraging to know that our competitive fees and tight spreads are hitting the mark for you—we know that those technical details are just as important as the human support behind them.
We truly appreciate you encouraging others to give us a try; there’s no better compliment than a direct recommendation from a satisfied trader!
-Michael R.
Always reliable always polite
Consistently professional. I've always had quick turnaround with any queries. My interactions with customer support has always been helpful and polite; and I do not feel like I am talking to someone who has been trained to use polite jargon.
March 13, 2026
Reply from Blueberry
It is truly rewarding to hear that you feel that way! At Blueberry, we strive to avoid "scripted" interactions because we know traders value authenticity and real solutions over polite jargon.
Maintaining a consistently professional yet human approach is a core part of our culture. Hearing that our turnaround times are quick and that you feel genuinely supported in every interaction is the best feedback we could ask for. We want you to feel like you are talking to a partner in your trading journey, not just a service desk.
Thank you for recognizing the sincerity of our team!
-Michael R.
Reply from Blueberry
That is so good to hear! At Blueberry, we believe that professional trading doesn't have to be cold or impersonal.
Our team takes great pride in maintaining friendly and polite communication, ensuring that every interaction is as stress-free as possible. We know that when you have a question about your account or the markets, having a supportive and respectful person on the other end makes all the difference.
Thank you for recognizing the effort our staff puts into every conversation!
-Michael R.
I have been trading on the…
I have been trading on the BlueberryMarkets.com platform for a month, and it is a scam. They take deposits, but when you try to withdraw, they hold the withdrawal. Yes! It has been 6 days since I submitted my withdrawal request, but my withdrawal has still not been processed and it is still showing 'in progress'. When I ask on live chat, they do not reply properly; they just listen and ignore the issue. BlueberryMarkets.com is a fraud and a scammer, they are not giving me my withdrawal.
My trading account number: 9100558
March 8, 2026
Unprompted review
Reply from Blueberry
Hi Milena,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and understand how concerning it can be when a withdrawal is taking longer than expected.
Please note that withdrawal requests are generally processed within 24 to 48 business hours. In some cases, delays may happen due to a number of factors, such as the request still being under review or additional account verification requirements that need to be completed before the withdrawal can be processed.
These checks are part of our standard security and compliance procedures and are in place to help protect our clients and their accounts.
We would appreciate the opportunity to look into this further for you and provide the appropriate assistance. Please reach out to us directly via your registered email address so our team can review your account and help clarify the status of your withdrawal request.
Kind regards,
Angelo A.
Reply from Blueberry
It is a great feeling to be on the same page! At Blueberry, we believe that the best support comes from people who truly understand the trader’s perspective and can anticipate what you need.
Hearing that our team knew exactly what you were wondering about shows that we’re hitting our goal of providing intuitive, expert guidance. We want to make sure your questions are answered before they even become obstacles.
Thank you for the support and for trusting us with your trading!
-Michael R.
Reply from Blueberry
That is an incredible endorsement! We are thrilled to hear that we’ve not only met but exceeded your expectations to that degree.
At Blueberry, "perfect" is exactly what we aim for with every execution, every support interaction, and every withdrawal. Knowing that you feel 150% satisfied is the best motivation our entire team could ask for. We are honored to be your broker of choice and will keep working hard to maintain that standard for you.
-Michael R.
Great services
Allways helpful. Allways quick with help.
I recommend blueberry to anyone who trades. They are amazing and allways improving
March 10, 2026
Reply from Blueberry
It is fantastic to hear that you’ve had such a consistent and positive experience with us! We know that in the world of trading, being helpful and quick can make all the difference, so our team works around the clock to ensure you're never left waiting.
At Blueberry, we are constantly looking for ways to raise the bar. Hearing that you've noticed we are always improving is the best validation we could ask for, as it’s a core part of our mission to evolve alongside our traders.
Thank you so much for the recommendation and for being a loyal member of our community!
-Michael R.
bluberry markrts and assistance
Tho I have not yrt began using the portal, the online issues help was great and helpful as a Nubie to trading, first impressions are good
March 8, 2026
Reply from Blueberry
Thank you for the 5-star review! We're glad to hear that your first impression was positive and that our online support was helpful as you start your trading journey. If you need any assistance while exploring the portal, feel free to reach out, we’re always here to help. Happy trading! 😊
-Mel U.
smooth experience
March 7, 2026
Unprompted review
Reply from Blueberry
Thank you for the 5-star review! We're glad to hear you had a smooth experience. If you ever need any assistance, our team is always here to help.
-Mel U.
Excellent service
Great service from my account manager SVET. Helped me fast and efficiently.
March 6, 2026
Reply from Blueberry
Thank you for your feedback! We're glad to hear that Svet was able to assist you quickly and efficiently. We’ll make sure to share your kind words with them!
-Mel U.
I started trading on this platform…
I started trading on this platform (Blueberry Market UK) on January 27. After only one month, the money in my portfolio disappeared. It was not lost through trading. Instead, it appears that money was transferred from my portfolio to someone’s cryptocurrency account. I have never had a cryptocurrency account in my life.
I first noticed a problem on February 27, when the money I attempted to withdraw did not arrive in my bank account. Since then, I have contacted customer service, but they have only said they are “monitoring the situation.” Until today, I have received no clear explanation, solution, or update.
This has been a very terrible experience for me. I trusted this company because it promotes itself as an award-winning platform with excellent security systems. However, what happened to my account makes me question how such a situation could occur.
I urgently request a clear explanation and immediate assistance regarding the missing funds from my account.
March 6, 2026
Unprompted review
Reply from Blueberry
Hello Pimmada,
Thank you for taking the time to share your feedback on your withdrawal experience with Blueberry. We are genuinely sorry to hear about the distress this situation has caused, and we understand how concerning it can be to see a withdrawal you believe you did not authorize.
Following your report to our support team on February 28, we conducted a detailed review of the activity on your account. Based on our investigation, the withdrawal in question was requested through your Client Portal login and completed using the One-Time Password (OTP) verification sent to your registered email address. This security step is specifically designed to ensure that only the account holder, or someone with access to the account holder’s credentials and email, can authorize a withdrawal.
Our records also show that the withdrawal request was made shortly after a deposit was processed on your account. Upon review of your transactions, this deposit was prompted by your first withdrawal attempt via bank wire, a request that was declined due to "insufficient balance".
Additionally, the subsequent deposit and withdrawal via crypto originated from UK-based IP addresses consistent with previous access attempts to your account. No changes were made to your registered personal information prior to the transaction. It is important to note that withdrawals via cryptocurrency can only become available in the portal if a deposit has been made through that method. Once a withdrawal request is authorized using the correct login credentials and OTP verification, the transaction is processed automatically on the blockchain and cannot be reversed by our system.
Because the withdrawal request was authenticated using your account credentials and email-based OTP, this may indicate that your email account or Client Portal credentials may have been accessed by a third party. For this reason, our team has already recommended immediate security measures such as updating your email password, changing your Client Portal password, and reviewing the security settings of your email account.
We would like to emphasize that Blueberry takes all security-related concerns very seriously. Our support team has already shared the transaction hash and related authorization information with you so you can independently verify the blockchain record of the withdrawal. We remain available to provide any additional logs or information relevant to the investigation through our official support channels.
At the same time, we kindly ask that claims suggesting unauthorized access or security failures be supported with verifiable evidence. If you believe this transaction was not initiated by you or anyone with access to your credentials, we encourage you to provide any supporting documentation through your ongoing support ticket so our security team can review it thoroughly.
We are committed to resolving concerns transparently and fairly, and we will continue assisting you directly through our support team to ensure that all available information is reviewed.
Kind regards,
Peter S.
A very good experience with support…
A very good experience with support team . Fast deposit and withdrawals , without any problem . Good spread and comissions. I recomand Blueberry to every trader.
March 5, 2026
Reply from Blueberry
Thank you for your wonderful review! We’re glad to hear that you had a smooth experience with our support team and enjoyed fast deposits and withdrawals. Your recommendation means a lot to us, happy trading!
-Mel U.
Excellent Job and Team
The team is very responsive and responds to questions and request with internet speed. Able to comprehend my needs and to solve and provide a solution. Thank you
March 4, 2026
Reply from Blueberry
Thank you for your kind feedback! We’re delighted to hear that our team was able to respond quickly, understand your needs, and provide effective solutions. We truly appreciate your recognition!|
-Mel U.
Reply from Blueberry
It is fantastic to hear that Richard and Carlo were able to step in and resolve that for you!
We know that seeing a negative balance can be a stressful moment for any trader. Our team is trained to handle these situations with speed and precision to ensure your account is back on track as quickly as possible. I will make sure both Richard and Carlo receive your thanks personally—they will be thrilled to know their assistance made a difference.
Thank you for being part of the Blueberry community!
-Michael R.
The customer service team responds very…
The customer service team responds very quickly and handles thing very well.
March 3, 2026
Reply from Blueberry
That is exactly what we aim for! In the fast-moving world of trading, we know that every second counts, so providing rapid and effective solutions is our top priority.
It is great to hear that our team met those expectations and handled everything to your satisfaction. Whether it’s a technical question or an account update, we’re here to ensure your momentum isn't broken.
Thank you for the support!
-Michael R.
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