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Blueberry Reviews 

3,254
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 331 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, professional staff. People appreciate the efficient service and quick response times, noting that inquiries are handled immediately and effectively. Many consumers highlight the overall positive experience with the broker, finding the platform reliable and easy to use. However, some customers also noted difficulties with payment processes, including challenges with funding methods and occasional delays or failures in withdrawals. A few other people also felt that trading execution speed could be slow, with some experiencing delays or connection issues.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, with many praising the responsiveness, helpfulness,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, often highlighting the efficiency and support received.... See more

Response time

People report positive experiences with response time, with many customers praising the quick and efficient... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting quick and hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For more then a year being client of blueberrymarkets, i cannot have one bad aspect or negative to say about them at all. With questions you're helped by several support team members and are really fa... See more

Company replied

Rated 5 out of 5 stars

Overall very satisfied for using this, I was moved from Pepperstone and it is top-tier broker. Dashboard still has some errors like no balance showing. Another one is some symbols are off-range pr... See more

Company replied

Rated 5 out of 5 stars

There support team is on point, never seen any broker support this good tbh . I would want want to say you guys should try to push inside India because there is no more good broker all scammers and go... See more

Company replied

Rated 5 out of 5 stars

Great work had been done to me by the whole customer support and accounting team of Blueberry Markets!!! In fixing delay with credit card refunds delay in two days created by Commonwealth bank. Es... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Currency Exchange Service
  3. Finance Broker
  4. Gold and Silver Trading Company
  5. Investment Service

About Blueberry

Written by the company

Company Logo
Australia's Top Broker on Trustpilot

Blueberry is an Australian brokerage firm recognized for its transparency, reliability, and commitment to empowering traders worldwide. Specializing in providing access to a broad range of financial markets, Blueberry caters to both novice and experienced traders seeking optimal trading conditions and exceptional client service.

With a user-friendly trading platform and a focus on customer-centricity, Blueberry ensures seamless trading experiences through tight spreads, competitive fees, and advanced trading tools.

Customer service is a cornerstone of Blueberry’s ethos, with a team of professionals readily available to provide responsive, round-the-clock support. This commitment to service has earned Blueberry high praise from clients and accolades within the industry.

Through continuous innovation and a steadfast commitment to excellence, Blueberry remains dedicated to enhancing the trading experience and fostering long-term success for its clients. Traders looking for a blend of cutting-edge technology, comprehensive support, and reliable market access will find Blueberry an outstanding partner in their financial journey.

Why Blueberry?

Written by the company

Trade with confidence.
At Blueberry, we're beyond a platform. We're your ally in navigating the markets.
We're not just another brokerage.
We're your trusted partner in the world of trading. From humble beginnings and over a decade in the industry, we have become known for our high level of client service and fund security.
Fast global withdrawals & deposits.
Transactions with Blueberry are always fast, transparent, and reliable. Your deposited funds are always available for withdrawals, wherever you may be.

Customer service like no other.

Experience unmatched 24/7 customer support.

Experience unmatched 24/7 customer support.
Our dedicated support team is available 24 hours a day, 7 days a week– ensuring that you receive timely and reliable assistance whenever you need it. Whether it’s answering your questions, resolving issues, or guiding you through your trading journey, we are committed to providing a seamless and personalised experience that goes beyond expectations. Trust in our commitment to excellence, because at Blueberry, customer service is not just a department—it’s at the heart of what we do.

Contact info

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4.5

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TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(3,254)

368 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt and satisfactory responses

Prompt and satisfactory responses

January 17, 2026
Blueberry logo

Reply from Blueberry

We really appreciate the feedback! It is great to know that our team’s speed and the quality of our solutions met your expectations.

-Michael R.

Rated 5 out of 5 stars

Good broker

Good broker

January 9, 2026
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Reply from Blueberry

We appreciate the vote of confidence! We're glad to have you trading with us and are committed to maintaining that high standard.

-Michael R.

Rated 5 out of 5 stars

Amazing

Its very Amazing And support team is very cooperative

January 16, 2026
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Reply from Blueberry

We really appreciate your kind words! Our goal is to make every interaction as smooth as possible, so it’s wonderful to hear that you found our support team to be so cooperative and the experience amazing.

-Michael R.

Rated 5 out of 5 stars

Their phone walkthrough is legit!

It's not AI your are facing when you in panic mode trying to locate your funds in deposits previously made.

I truly appreciate a young man named Lorenzo Manuel, who helped me a couple of times in my difficulties initiating deposits and help me with a track down to not so acquainted international wire.

Their phone call is not bothering, and pretty efficient and respectfully answer your questions raised to the point.

Truly appreciate the dedications and focus when I need a them.

January 16, 2026
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Reply from Blueberry

It means a lot to hear that our human-centric approach made a difference when you needed it most. We know how stressful tracking funds can be, so I’m glad Lorenzo could provide that personal dedication and expert guidance. I'll be sure to share your praise with him!

-Michael R.

Rated 3 out of 5 stars

I got hacked and s1 kept withdrawing…

I got hacked and s1 kept withdrawing money but the support was only able to create a ticket that will be worked on in 24 to 48 business hours. (their first level support is very good for small problems but ig for this one it was absolute useless.)

I called my agent when he got to the office then and he instantly was able to disable all transactions and refund me the money that was stolen. To be honest i think i was a intern blueberry markets issue that this happened because in order to withdrawl money the person had to change the mail and this could only be done through a liveness test which should be near impossible. When i asked for the photos that got taken from "me" they said that there was smth wrong with them.

If the hacker was just THAT good - ok. respect.
If it was a blueberry internal issue that the support just didnt look at the picture or it was themselfs or idk - i still have hope because they at least compensated all the damage.

So im happy but not happy.

Maybe blueberry should think about their internal safety as a broker.

January 13, 2026
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Reply from Blueberry

Hi Victoria,

Thank you for sharing your experience. We understand how stressful it can be to see unauthorized activity on your account, and we appreciate you taking the time to explain what happened.

We acknowledge that this was an error on our part. The issue has been identified, and corrective steps have been taken to prevent a recurrence. Once escalated, all account activity was disabled, and the affected funds were fully recovered. Protecting client funds remains our top priority.

Blueberry Markets has multiple security layers, including identity verification for sensitive changes. This case was thoroughly reviewed by our internal risk and security teams to ensure there were no vulnerabilities and to further strengthen safeguards.

We also recognize that our initial response did not meet your expectations, and we have shared your feedback internally to improve how high-priority security cases are handled.

While we’re glad the issue was resolved and your funds restored, we understand the situation may have left you uneasy. If you have any further questions, our team is always available to assist.

Thank you again for your feedback and for giving us the opportunity to improve.

Elijah I.

Rated 5 out of 5 stars

My account manager's have been…

My account manager's have been excellent in helping me out when I got liquidated with a Cr balance.

January 13, 2026
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Reply from Blueberry

We really appreciate the feedback. We understand that trading has its challenges, so I’m glad to hear your account managers were there to provide the support and solutions you needed during that time.

-Michael R.

Rated 5 out of 5 stars

Very reliable and trustworthy broker

Very reliable and trustworthy broker.
One of the lowest spread and commission.
Very efficient, support and helpful customer service.

January 10, 2026
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Reply from Blueberry

We really appreciate the feedback! It is great to hear that our competitive spreads and low commissions are meeting your expectations, and that you've found our team to be both reliable and efficient. Thank you for your trust in us.

-Michael R.

Rated 1 out of 5 stars

execution manipulation

Worst trading experience – execution manipulation
I experienced serious trade execution delays with Blueberry Markets. I placed a stop loss clearly, and price never touched my SL level, yet the position was force-closed.
Because of this execution failure, my account suffered a 20% loss. This is unacceptable for any broker claiming to be reliable.
This is either extreme server incompetence or intentional manipulation during volatility. A broker’s basic duty is to execute trades correctly — Blueberry Markets failed at that.
I do not trust this broker with real money and strongly warn traders to be careful. Poor execution = guaranteed losses.

January 12, 2026
Unprompted review
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Reply from Blueberry

Thank you for sharing your feedback. We completely understand how trade execution concerns can be frustrating and take them very seriously.

We recently sent you an email regarding this matter and would really appreciate it if you could check your inbox and respond. Our team is more than willing to review your account thoroughly and work with you to resolve any issues.

We value your feedback and are committed to ensuring a positive trading experience with Blueberry Markets.

Thank you,
Allen L

Rated 5 out of 5 stars

well organised customer service and good transparency

I am so please with Blueberrt markets.The customer service is so well organised and they do respond to all the answers to my questions and their platform is friendly.They also do encourage me always through phone calls and this is so amazing.
Long live Blueberry markets.

January 11, 2026
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Reply from Blueberry

We truly appreciate your kind words! It’s great to hear that our organized support, transparent approach, and personal check-ins have made such a positive impact on your experience. We are committed to staying by your side as you trade.

-Michael R.

Rated 5 out of 5 stars

Incredible quality of service

Incredible quality of service. And quickly

November 8, 2025
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Reply from Blueberry

We really appreciate that! We know how important timing is in trading, so we make it a priority to combine high-quality support with fast response times.

-Michael R.

Rated 5 out of 5 stars

Really good support.

January 7, 2026
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Reply from Blueberry

We truly appreciate that! Our team is dedicated to being there when you need us, and it’s great to know you’re happy with the service.

— Michael R.

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience , the best assistance and the best platform

January 7, 2026
Blueberry logo

Reply from Blueberry

We're thrilled to hear you're having such a great experience with us. Providing a top-tier platform and support is what we strive for every day. Thanks for being part of the community!

— Michael R.

Rated 1 out of 5 stars

I had nice experience with Blueberry…

I had nice experience with Blueberry for almost 2 years but I noticed something changes since they offered me a promotion which it was getting 2.000$ if you open 200k position . I have raw account by the way. After this I notice if I close a position , lets say EurCad which just happened me and I have had enough and wanted to share with everyone, when I open and close positions the system automatically add extra spread in it. If you open USDJPY,EURUSD does not matter, just 1 millisecond before you open or close positions spread goes up from 1 to 4 or 4 to 8 or 5 to 9 whatever . As I said I ve had enough , when you give from left hand taking from right hand not a professional approach .

January 7, 2026
Unprompted review
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Reply from Blueberry

Thank you for taking the time to share your experience and for trading with Blueberry over the past two years. We genuinely appreciate your feedback.

We’d like to clarify that all pricing and spreads on our platforms come directly from our liquidity providers and are streamed in real-time to clients’ trading platforms.

Please note that we operate on a floating spread model, meaning spreads can tighten or widen depending on real-time market conditions such as liquidity and volatility.
During periods of reduced liquidity, including recent holiday trading sessions, it is normal for spreads to widen temporarily—sometimes very quickly—across all instruments, including major FX pairs. This can occur at the moment of order entry or exit and is a market-driven behavior rather than a system adjustment.

We understand how frustrating this can feel, especially if it impacts your trading strategy, and we assure you that this is not an intentional. Our goal is always to provide transparent, fair, and market-reflective pricing.

If you’d be open to it, we’d be more than happy to review specific trade examples with you so we can provide a detailed explanation based on tick data. Please feel free to reach out to our support team anytime.

Thank you again for your honest feedback.

Sincerely,
Martin L.

Rated 5 out of 5 stars

Blueberry have the best instant trading…

Blueberry have the best instant trading plan in the industry.. few and clear rules

September 26, 2025
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Reply from Blueberry

Thank you for the kind words! We're doing our best to eliminate as many unnecessary hurdles as possible, so it’s great to hear that our straightforward approach is helping you trade with confidence. We’re glad to have you with us.

-Michael R.

Rated 5 out of 5 stars

The Broker for you

As always fast, simple and great support!

December 29, 2025
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Reply from Blueberry

It is great to hear that we have consistently met your expectations!

"Fast, simple, and great support" is exactly what we aim for with every interaction. We believe that trading is complex enough on its own, so we strive to make the service and support side of things as seamless as possible for you.

Thank you for your continued trust in Blueberry!

--Michael R.

Rated 5 out of 5 stars

I created an account with Blueberry

I created a demo account with Blueberry for use on Tradingview, and had trouble getting the password to work. Cheza Verso from their support team spent a fair amount of time helping troubleshoot the issue and stayed patient throughout. The problem was fully resolved, and I was able to continue without further issues. Solid support experience and professional service.

December 31, 2025
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Reply from Blueberry

It is great to hear that you had such a positive experience while setting up your demo account for TradingView.

Troubleshooting connection issues can sometimes be frustrating, but we are very pleased to know that Cheza provided the patience and professional support needed to get everything running smoothly. Ensuring our clients can seamlessly integrate our services with platforms like TradingView is a top priority for us.

Thank you for recognizing Cheza's efforts—we will certainly pass along your kind words to her and the rest of the team.

--Michael R.

Rated 5 out of 5 stars

Customer service was awesome

Prompt customer service, always kept me updated on the matter I was dealing

December 31, 2025
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Reply from Blueberry

It is great to hear that you experienced such prompt and communicative support.

Keeping our clients informed at every stage of a request is a priority for us, as we understand how important clarity and updates are when resolving account matters. We are glad to know that you felt well-supported throughout the process.

We appreciate your feedback and look forward to continuing to provide you with this high level of service.

--Michael R.

Rated 5 out of 5 stars

I have 15 years of experience trading…

I have 15 years of experience trading in many instruments: Forex, CFDs,ETFs, Commodities, Stocks, etc. I am Financial Advisor MIFID II Certificated and work professionally with many clients and I can say without doubt that blueberry is the best broker that you can find in all the markets, they are honest, transparent, really good customer support. Imposible to find something better so I highly recommended and I give 5 stars.

December 30, 2025
Unprompted review
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Reply from Blueberry

Thank you for sharing such a powerful endorsement.

Coming from a professional with 15 years of experience across multiple asset classes and a MIFID II certification, your feedback carries immense weight. It is truly rewarding to hear that, amidst the global market options, you consider us the best broker for honesty, transparency, and support.

We are honored by your 5-star recommendation and your trust in us for your professional activities and your clients.

--Michael R.

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