Frosts garden centre in Woburn Sands never disappoints. It's a superb place to visit whether you want to browse the many plants and flowers on offer, eat and drink in the restaurant, visit the lovely... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Our nearest Blue Diamond centre is Percy Throwers in Shrewsbury. It is so warm and welcoming. The staff and friendly and knowledgeable and always give freely of their time and advice. The restaurant i... See more
Company replied
Every time I visit Beckworth Emporium Sywell part of the Blue Diamond Group I am met with wonderful products throughout, excellent Customer Care from well trained Staff in all aspects! Great value f... See more
Company replied
Lovely place to spend the day. There is so much to interest everyone, good choice of plants, including seasonal bedding plants, trees, stubs. Everything you need for gardens and gardeners. The restau... See more
Company replied
Company details
Information provided by various external sources
Welcome to Blue Diamond, one of the largest garden centre retail groups in UK and Channel Islands, offering a huge variety of lifestyle products.
Contact info
PO BOX 350, St Peter Port, GY1 3XA, Guernsey, Guernsey
- 0800 368 8682
- info@bluediamond.gg
- www.bluediamond.gg
4.6
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always love out trips to Trentham…
Always love out trips to Trentham Gardens, a great day out for shopping and/or food. There is something for everyone.
April 14, 2026
Unprompted review
Excellent breakfast in lovely surroundings.
Visited the restaurant for breakfast, food was very good, staff were friendly, polite and efficient. Excellent value for money.
April 16, 2026
Unprompted review
First visit to Redfields- very…
First visit to Redfields- very impressed with the entire garden centre. Clean and tidy, plants are of excellent quality and varieties. Homeware department is huge offering a great range. Well worth going, too much temptation to spend money!!!
April 11, 2026
Unprompted review
Not impressed as there customer service…
Not impressed as there customer service asked me for more information ref my bad service then don’t even get back to you when you send a reply on 3 April 2026 why ask for more information ref then ignore my reply get your act together
April 3, 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good afternoon Alan,
Thank you for reaching out to us here at Blue Diamond Garden Centres via Trustpilot.
Please again accept my sincere apologies for the lack of response following your initial reply on 3rd April 2026.
I appreciate you now communicating with me directly.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Moreton in Marsh Garden Centre
This review is for the garden centre at Moreton in Marsh. Fortunately for me, I live within 5 miles of this garden centre and put simply, I cannot praise it enough. The staff are consistently helpful, knowledgeable, patient and kind. This extends to the delivery driver who willingly helps with the orders and offers advice if needed. Moreover, the quality of the products (in the main for the garden) is very good (food and clothing fare well too) and all competitively priced. The layout of the shop , both inside and out is conducive to browsing , selecting and paying for the purchases and is a joy to wonder around unhindered. Well done and thank you from a very frequent visitor.
April 13, 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good morning Vicki,
Thank you so much for taking the time to share your kind feedback via Trustpilot.
I am delighted to hear all your lovely praise for our Fosseway Blue Diamond Garden Centre, and especially your warm words about the consistently helpful, knowledgeable, patient and kind staff.
We truly appreciate your wonderful comments, and look forward to welcoming you back again very soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
A Great Meeting Place!
We try to visit Blue Diamond Fosseway Garden centre, Moreton in Marsh at least weekly. Their restaurant is a great meeting place with very friendly staff and good menu choices. Their clothing range is always appealing to my wife.
April 13, 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good morning Peter Williams,
Thank you so much for taking the time to share your kind feedback via Trustpilot.
I am delighted to hear that you visit our Fosseway Garden Centre on a weekly basis and find the restaurant a great meeting place.
We truly appreciate your kind comments, especially about our Blue Diamond cerulean clothing range.
We look forward to welcoming you both back again very soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
This Garden Centre is Woburn Sands is…
This Garden Centre is Woburn Sands is lovely and the service is exceptional
April 11, 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good evening Linda.
Thank you so much for taking the time to leave us such positive feedback and 5-stars for our Woburn Sands Garden Centre.
We really appreciate you commenting that you consider our garden centre is lovely and the service is exceptional. This is high praise indeed, so thank you.
We shall look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Beware buying goods on display
We bought garden furniture and a cantilevered parasol (total £1898). The parasol (the last one on the shop floor) was delivered part assembled, with no instructions or original packaging/model no. and tools comprising two different sized screws and one Allen key. On contacting Blue Diamond for assembly information I was told they’d try & get the instructions (which they failed to do) or I could contact Norfolk leisure. The latter sent instructions via email but when it still wouldn’t function we visited the manufacturer ourselves where it transpired the rotating base plate wasn’t recognised - ‘not one of ours’ and needed replacing which they kindly did. We were also missing the large Allen key and a screw which Norfolk Leisure also rectified. In addition the showroom price for customers at Norfolk Leisure was £24 cheaper than Blue Diamond - very unsatisfactory experience for a parasol costing £399
February 21, 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good morning Christine Newton,
Thank you for taking the time to leave us your comments via Trustpilot.
I am obviously disappointed to read this feedback, and would be grateful if you would contact me directly via the email address below please:
customerservice@bluediamond.gg
Can I ask you to kindly provide me with the details of where you initially made your purchase please.
Thank you, and I look forward to hearing from you shortly.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Great place
April 16, 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Hi Gareth Williams,
Thank you so much for taking the time to share your kind words via Trustpilot.
We truly appreciate your kind comment, and look forward to welcoming you back again to our 'great place' again soon!.
Kind regards,
Joanne
Blue Diamond Garden Centres.
My school friends and myself celebrated…
My school friends and myself celebrated my big birthday in March for Afternoon tea , it was good,really good . Lovely staff and atmosphere 👏🏻👏🏻👏🏻Thank you all !A
March 19, 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good morning Janet,
Thank you so much for leaving us such a lovely review on Trustpilot.
I am delighted to read that you and your school friends celebrated your big birthday enjoying Afternoon Tea with us here at our Blue Diamond Garden Centre.
It really does mean so much to us when our customers take the time to share their positive and kind words with us. I hope you had a lovely birthday and we shall look forward to welcoming you all back soon during all your future visits with us.
Kind regards,
Joanne
Blue Diamond Garden Centres.
"Ladies who lunch" had a…
Our party of "Ladies who lunch" had a lovely luncheon at the World’s End Garden Centre today. We were very well looked after by Lynn. The ladies were delighted when I told them aboutthe kind offer of cake and tea after our lunch.
The World’s End Garden Centre will certainly be one of our favoured lunch time venues.
April 8, 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good afternoon Bradley,
Thank you so much for taking the time to share your kind feedback via Trustpilot.
I am delighted to hear that you and your “Ladies who lunch” enjoyed your visit to our World’s End Blue Diamond Garden Centre. It is wonderful to know that Lynn looked after you so well. I know that she will be thrilled to receive your lovely comments.
We truly appreciate your support and so glad to hear that we will be one of your favoured lunchtime venues in the future.
We look forward to welcoming you all back again very soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Lovely place to spend the day
Lovely place to spend the day. There is so much to interest everyone, good choice of plants, including seasonal bedding plants, trees, stubs. Everything you need for gardens and gardeners. The restaurant is a lovely place to rest and enjoy good food at reasonable prices. Great choice of different Teas if you like flavoured teas.
April 7, 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good afternoon T Young,
Thank you so much for taking the time to share your kind feedback via Trustpilot.
I am delighted to hear that you find it lovely to spend a day at our Blue Diamond Garden Centre and Restaurant.
We truly appreciate your kind comments, and look forward to welcoming you back again very soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Staff are very helpful and polite
Staff are very helpful and polite
Wide range of stock and beautiful flowers
April 10, 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good evening Karen Monk,
Thank you so much for taking the time to leave us this wonderful review following your visit to our Blue Diamond Garden Centre.
We are delighted to receive a 5-star rating,
We really appreciate your kind comments and look forward to welcoming you back to our beautiful garden centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
We really enjoyed our impromptu trip to…
We really enjoyed our impromptu trip to Ivybridge Garden centre yesterday. We got some lovely fruit/vegetable plants for the kids to do for the summer. Easy to navigate, clean and tidy. Staff friendly
April 13, 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good evening Federica Smith,
Thank you so much for taking the time to leave us this wonderful review following your impromptu visit to our Endsleigh Blue Diamond Garden Centre.
We are delighted to receive a 5-star rating,
We really appreciate your kind comments and look forward to welcoming you back to our beautiful garden centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
A lovely environment complimented by…
A lovely environment complimented by friendly staff.. everyone greeted me with a smile! Thank you
April 10, 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good evening,
Thank you so much for taking the time to leave us this wonderful review following your visit to our Blue Diamond Garden Centre.
We are delighted to receive a 5-star rating, and positive comments.
We look forward to welcoming you back to our beautiful garden centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Frosts garden centre in Woburn Sands is a wonderful place to visit.
Frosts garden centre in Woburn Sands never disappoints. It's a superb place to visit whether you want to browse the many plants and flowers on offer, eat and drink in the restaurant, visit the lovely shop for artisan bread, fruit and veg, specialist cheeses and chutneys etc. or just pop in to quickly pick something up, it's always a lovely experience. Staff are helpful, knowledgeable and approachable and very polite and professional. You can easily spend a couple of hours here as there's so much to see. I can't recommend it enough.
April 12, 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good evening Angela Brown,
Thank you so much for taking the time to leave us this very pleasing review following your visit to our Frosts Woburn Sands Garden Centre.
It is absolutely wonderful for us to receive your 5-star rating and recommendation.
We really appreciate your kind warm words and look forward to welcoming you back to our beautiful garden centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Good garden centre and great cafe
Good garden centre and great cafe. Lovely place to meet friends and enjoy the food.
April 9, 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good evening Vicki,
Thank you so much for taking the time to leave us this wonderful review following your visit to our Blue Diamond Garden Centre.
We are delighted to receive a 5-star rating, and positive comments.
We look forward to welcoming you back to our beautiful garden centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Excellent selection of products
Excellent selection of products, very nice restaurant, helpful, efficient and friendly staff.
All in all a very pleasant experience.
April 11, 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good evening Mrs Wilson,
Thank you so much for taking the time to leave us this wonderful review following your visit to our Blue Diamond Garden Centre.
We are delighted to receive a 5-star rating, and positive comments.
We look forward to welcoming you back to our beautiful garden centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Percy Throwers, Shrewsbury
Our nearest Blue Diamond centre is Percy Throwers in Shrewsbury. It is so warm and welcoming. The staff and friendly and knowledgeable and always give freely of their time and advice. The restaurant is fantastic too. We rarely make a visit without stopping for lunch or a coffee & cake. Can't recommend them highly enough for all your gardening needs, and much more besides.
April 10, 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good evening Mrs Mortiboy,
Thank you so much for taking the time to leave us this very pleasing review following your visit to our Percy Throwers Blue Diamond Garden Centre.
It is so wonderful for us to receive a 5-star rating and your positive recommendation.
We really appreciate your kind and warm feedback and look forward to welcoming you back to our beautiful garden centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Lovely garden centre with plenty of…
Lovely garden centre with plenty of plants to choose from.
April 7, 2026
Unprompted review
Reply from Blue Diamond Garden Centres
Good evening John McDonald,
Thank you so much for taking the time to leave us this wonderful review following your visit to our Blue Diamond Garden Centre.
We are delighted to receive a 5-star rating, and positive comments.
We look forward to welcoming you back to our beautiful garden centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.