Bluehost Reviews 29,517

After going through alot of frustration working with google and squarespace representatives, I finally got my long -awaited solution from your technical representative, Mark Anthony D. He walked me th... See more

As somewhat of a novice, I have needed tech support a few times. Every single time I am surprised at how helpful they are and how much they explain things in a way that makes sense to me. Bluehost is... See more

I have been with Bluehost for a long long time. And technical support has always been top notch for us in resolving issues (many self inflicted). This last issue we had was complex and a big Kudos fr... See more

I came to Bluehost and not only got the domain name I needed, but also got it in .net and .org, and they gifted me .online for a year free. They made Google Workspace for one person affordable, so I... See more

Services are easy to use, no need for knowhow on creating websites etc. But it you are up to it, it's also possible to get access to 'low level' resources on the server. Like creating your own SQL... See more

I’m no longer using Bluehost, but I was charged for an auto-renewal I didn’t expect. Contacting their customer service team was surprisingly easy, and they resolved the issue quickly without any has... See more

I have been using Bluehost for years. For any business needing a landing page or ecommerce needing a secure site with business emails. Also great for any wordpress site builders. Their service has... See more

Blue host live agent chat has been super efficient in helping me with website support. They are able to answer questions and fix any issues in minutes, all through chat. I hate having to call companie... See more

I've used many services in the past but nothing beats the support I get at Bluehost. Throughout the years, and I've been with them for over ten years, they have helped me with every single problem I g... See more

I have always been impressed with Bluehost support. Often, their AI can provide assistance, but if it cannot is is easy to get connected to a professional that can solve your problem. I manage multi... See more

AI gave suggestions which can be easily found via Google search. There was no value add. Harshitha Shivamallappa identified a possible root cause. Will not be able to evaluate success for 48 hours, wi... See more

I switched to Blue Host from GO daddy - they never completed the transfer so 6 months later my domain was auctioned off by Go Daddy - two incompitent companies they should merge. Attempted to at the v... See more

Their live chat support is always super helpful and if we can't figure out the issue right away they always take their time until we figure out a solution. I have used the live chat several times over... See more

Really easy to set up my website and the customer service is really efficient and quick! Whenever I have had issues they have helped me straight away and answer all my questions. They've also helped m... See more

I can always reach a live person with little to no wait time. They are always courteous, professional, and make me feel like they genuinely want to help me. They set the standard for the kind of custo... See more

I have never been more disappointed in a purchase, not only did I not receive the ability to create a website but it took spaces from me and I could now create 10 sites cuz it randomly made 2. There i... See more

Bluehost is always supportive, that is the best part of their service. Live chat is super helpful and always available. I never faced a bad situation. I am managing more than 10 clients with Bl... See more

Bluehost is the best web hosting company for us. They designed our web site with our photos and created exactly what we wanted. Prices are good, web updates automatically, changes are user friendly... See more

As a small business owner, I get many phishing emails related to my website and domain, some indicating that my domain is about to expire or I owe invoices, or that an invoice has been processed. For... See more

I had a glitch entirely of my own making with my website, the Bluehost support not only sorted out my glitch but noticed something else and put that right too. Incredibly helpful and highly recommend... See more

Blue Host and their entire team with Rio and Ryan -Rene have made our presence parallel with our excellence and professionalism. They have the right correct solutions for the challenging issues of o... See more

One of the things I liked about my last Bluehost chat interaction was that after answering all of the preliminary questions I was connected to an agent quickly. We struggled a little to get on the sa... See more

Very helpful Harshitha Shivamallappa was very helpful on fixing the issues I had with my website. Every time I ask for help in support I get my answers very fast, which is very important to me. K... See more

I’ve had an ongoing issue with Bluehost’s shared email hosting where the server IP is repeatedly blacklisted by Spamhaus. Each time, support removes the listing, but within days the problem re... See more

Ann - the Bluehost team member who helped me - was knowledgeable, a very effective problem solver, and helped me successfully reset the credentials for my domain and my website. She was upbeat and de... See more

Bluehost customer support is brilliant and easy! I stated what i needed, followed a few prompts and then was directed straight to live support. They were fast, polite and did everything needed.

Still waiting for my refund! Absolutely incompetent people working in the company especially in the admin and finance department who are SUPER QUICK to take your money but EXTREMELY SLOW in refunding... See more

I have tried so many times to get email from clients through my site and it is consistently broken down. They update the plugins every week and after that, no mail comes through. The technicians insis... See more

Shafiya was super helpful and resolved my issue in moments. I preferred to speak with a live assistant and was transferred from the AI thing quickly. So far, all is well and I appreciate the efficienc... See more

Jager was able to listen and understand the issue I was having with my website domain. He was very courteous, knowledgable and able to resolve the problem. I was very impressed with the personal assis... See more

So, I only just got an account and immediately went to their chat support, so I'd say I have only spent 30mins or so with Bluehost. The chat service was so good and the rep was more than amazing, and... See more

Bluehost chat service was most helpful in resolving my problem in less than five minutes in just one transaction. Highly recommend!

I called to inquire about a charge on my credit card from Bluehost. The Bluehost member was very patient and thorough, finding the requested charge and giving me the needed information. Definitely a... See more

A huge thanks to technical advisor Varsha Shetty for her help with resolving my issue - very courteous, helpful and really knew her stuff. Much appreciated.

One chat session resolved my issues! On on Easter Day no less. I was worried that I’d lost all of my work but my advisor was able to safely get me back to my dashboard and all my data content was ther... See more

They have unfair practices in there auto renewel system to ensure that it is almost impossible to cancel. If you renew and deselect a service you don't want after your introductory offer, they do no... See more

I used the Chat feature, and the consultant was very helpful. He identified that I had an issue with my website theme and guided me on what to do next. I really appreciate the support.

I got locked out of my email and got fast help with a live agent which I appreciate! I have used Bluehost for years and have always had great customer support.

I received an email that I needed to update my payment method with a current credit card. Although such things are supposed to be "easy to do," I don't work with this sort of thing often enough fo... See more

I rarely have to contact Bluehost for problems with my website, billing, etc. I have now contacted them a 2nd time in about 3 years. This time I could not seem to access WordPress to update my websi... See more

My site got corrupted after spending a week building. Nervous, frustrated Bluehost was able to get into the archives and resolve the issue and restore. The 24 hr chat line is golden, quick response... See more

Bluehost has the best support of any IT company we have dealt with. AI was competent and follow up by a live operator, service was excellent. Very impressive!

This has been a great experience and I have already recommended this site to my friends. Customer service is top notch and better than I expected. Thank you.

The first rep i spoke with Janin, was very short and dismissive with me. I told her I didn't know what I was doing and she continued to try and pass me off to another department. Then I was being help... See more

This is by far the best hosting service. I have been a client for around 18 years and have tried others here and there and have found no one else that serves the customer better.

Teff was an amazing representative. She was super patient and extremely knowledgeable getting my site updated to php 8.3. Give this woman a raise!!

Knowledgeable staff and prompt resolution of all the issues raised. Great service and additional help provided so that we could take measure to ensure that we are able to maintain our website correctl... See more

Bluehost support just pushes you off to AI and AI went over my issue 4 times with wrong answers wasting 5 hours of my time. I called on the phone to get support and gave up after being on hold for ove... See more

Very professional customer service rep who assisted me with a migration of website to new server. She walked me through the entire process and it was very easy with her assistance. Great experien... See more

The representative was very detailed and walked me through the issues and I am now aware that more things goes on behind the scenes

I had an issue that needed urgent attention, and Karthik handled it with remarkable speed and professionalism. He was not only quick in resolving my problem but also incredibly friendly throughout the... See more

Chat sales & support personnel were fine. My long-standing Bluehost email account, though, was 'delayed', with emails being LOST! This caught me entirely by surprise, and, frankly, is unacceptable (es... See more

Bluehost let me know they could no longer offer a specific service for Microsoft Office 365 and that I had to contract directly with MS. I did that, however, Bluehost kept on billing me for the servic... See more

i contacted BlueHost through the chat bot to see how to add the free domain that is included in my hosting plan as clearly stated on the pricing page. I was informed that the free domain was only ava... See more

Email Clarification. The agent was attentive to my questions and directed me to links that helped me make an informed decision about my account.

Ok, the first two rounds of chats are with robots, and they're utterly infuriating. BUT The people are always swift, knowledgeable, and amazing.