the blue jay Reviews 

23
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

My partner and I went for a meal on the 30th August at 6 pm. We purchased a carvery which is served until 8pm. When we went for our food there were only 2 meats available but there were no roast potat... See more

Rated 5 out of 5 stars

Great hotel with everything you need. It's like a premier inn with a different colour scheme. It has everything you need in a nice, easy-on-the-eye decor. Great bed with plenty of extra pillo... See more

Rated 5 out of 5 stars

Always a very warm welcome by all members of staff, especially Debbie. Nothing is too much trouble for them I am lactose intolerant and they always find a way round it, when we have a meal. Would high... See more

Rated 1 out of 5 stars

Went for my sons 21st order steak medium but it came out well done food is not the best wasnt nice at all had a party of 20 and only 4 liked the food

Company details

  1. Restaurant
  2. also in
  3. Bar
  4. Pub

Information provided by various external sources

Welcome to The Blue Jay pub—a great place for the family to eat out in Derby. We serve a popular menu of real pub food, and our famous traditional


Contact info

3.1

Average

TrustScore 3 out of 5

23 reviews

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3.1

All reviews

(23)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Owen top top customer service

Went to the blue jay, Owen was spectacular! customer service was the best I’ve ever received I was manager of the year and I would definitely hire this person! Owen is definitely a credit and an asset to the blue jay

July 4, 2020
Unprompted review
Rated 5 out of 5 stars

Only 5 stars because of Owen which…

Only 5 stars because of Owen which doesn’t suffice for his customer service. I’m agent of the year and he beats me hand down in customer service. We would hire him straight away! Love you Owen

July 4, 2020
Unprompted review
Rated 2 out of 5 stars

A lot wrong with this place

I went in the afternoon with a friend. We stood for a while waiting to be seated but there was no staff to seat us so we had to seat ourselves. I did not find that there was much choice on the menu and struggled on what to choose. Eventually I went for the carvery, both the turkey and roast potatoes were quite hard. The table next to us ordered their desert after us but got it before us. It seems we were forgotten about, it took at least thirty minutes before we received the desert. Went up to the bar to enquire what was taking so long, only 1 member of staff serving whilst there was at least six people waiting to be served. Clearly very short staffed as there never seemed to be anyone available when we needed them.

Overall not a great experience, whilst the atmosphere was nice and warm, the staff were friendly and the prices fine, a distinct lack of customer service and below average menu and food has let them down.

January 26, 2019
Unprompted review

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