Blue Power Tools Reviews 137

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I ordered a hedge trimmer from Blue Power Tools because they had the item in stock at a good price. The item arrived far more quickly than I expected and was very well packed. I will certainly go back... See more

Rated 5 out of 5 stars

Outstanding Company and Service. I ordered a lawn mower just before last bank holiday. I received it next day. That was delivered in under 24hrs. I will be using Bluepowertolols for any future po... See more

Rated 5 out of 5 stars

When I buy powertools for my job, I always compare web prices because they can vary so much. My recent special offer purchase from Blue Power Tools was much cheaper than anything else on the internet... See more

Rated 3 out of 5 stars

Made online purchase (have used company before) and waited for confirmation email. No response from company. Waited a couple of days and then emailed, they responded that they had no trace of the o... See more

Company details

  1. Tool Store

Information provided by various external sources

Specialist online supplier of Genuine Bosch Power Tools and Accessories - Professional Power Tools - Laser and Measuring Equipment - DIY Power Tools - Bosch Garden Tools - the best choice in Bosch Power Tool products on line at discount trade prices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

137 reviews

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Rated 5 out of 5 stars

Brilliant Company and service.

Outstanding Company and Service.
I ordered a lawn mower just before last bank holiday. I received it next day. That was delivered in under 24hrs.
I will be using Bluepowertolols for any future power tool requirements.
Fantastic thanks very much.

May 5, 2016
Unprompted review
Rated 4 out of 5 stars

Great service

Next day delivery on a Saturday
Just what I wanted and very happy with the tools and service

April 29, 2016
Unprompted review
Rated 5 out of 5 stars

Very good

Saw blade was delivered promptly and was competetively priced.
Thanks

April 18, 2016
Unprompted review
Rated 4 out of 5 stars

Best price for the product, simple on-line ordering, fast delivery.

I wanted delivery to an address that was not the registered card-holder's address. Initially, looking at the website, this appeared to be a problem and I was told that this was the case. However, after some persistence I was told that using Paypal would solve this problem and this proved to be correct.
Other than that, good service at a competitive price.

March 23, 2016
Unprompted review
Rated 3 out of 5 stars

change of address caused problems.

Made online purchase (have used company before) and waited for confirmation email. No response from company. Waited a couple of days and then emailed, they responded that they had no trace of the order.
I checked my bank account and noted that the full payment had been debited from my account. Phoned straight away and was informed that there was a security problem, delivery and card address not matching as I had recently moved house.
After a further delay of @ 2 days, item was delivered on day promised.
Would have been happier if I had been contacted immediately that there was a problem, rather than having to chase around.

March 16, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic

The sales department were great at dealing with an error I had made with my order - they simply sorted it with no fuss at all.

March 10, 2016
Unprompted review
Rated 5 out of 5 stars

Fast and friendly.

Part I wanted was out of stock they phoned and apologised, said it would take extra 48 hours, and true to their word it did. It was still a lot faster than most suppliers.

March 7, 2016
Unprompted review
Rated 1 out of 5 stars

Very disappointing service

Purchased a mitre saw, however order was cancelled by blue power tools stating reason as lack of stock...I offered to wait for restock but was advised they did not know when stock would return so my order must be cancelled. 4 days later stock was reshowing but item £100 more. I contacted seller and after 3 emails and 2 phone calls, blue power tools eventually admitted order cancellation was actually due to pricing error. Despite website over expressing importance of customer service and their T+C stating pricing errors would be honoured in all but extreme circumstances, customer services refused to get a manager to call to discuss... Instead I was told "to take my business elsewhere if I did not want to pay the advertised price".

February 21, 2016
Unprompted review

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