They followed up and tried they're best to get my luggage unfortunately it was not found. They made sure I was kept in the know and tried their best to ease my stress. Qatar Airlines refused to be h... See more
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Track and Expedite the return of your lost airline luggage. Covers all flights globally. For $5 before you fly, BRB will give you $1000 if we are unable to recover your bag within 96 hours (4 days). No proof of luggage contents required. Real-time email/SMS/WhatsApp updates.
Contact info
United States
- www.blueribbonbags.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 51% of negative reviews
Typically replies within 2 weeks
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No booking details which is stupid
Worthless waste of time and money
Worthless waste of time and money. Blue Ribbon does nothing to help and denies reimbursement no matter what the circumstances are.
This company is a bunch of scammers and should be brought up on charges for false advertising.
5/5 customer service and support
Blue ribbon bags were responsive, timely, and supportive during a stressful time when I lost my bags. They provided great customer service with clear communication throughout the process. I am grateful!! 5/5 ⭐️!!
Great Service
Great Service! I highly recommend. My client had a five-day delay in the delivery of his luggage and before he received it from the airline, Blue Ribbon had paid the corresponding compensation.
No hassle and reliable
Weird loopholes to file a claim
This company has weirdly specific policies, like requiring that you provide an airline report within 24h of landing - which is very impractical.
Read the fine print, and stay away!
A very good service
A very good service. I was really surprised, I never had such a good service. Next time I will use Flight Network again.
Blue Ribbon bags through flight centre as waste of money…
Blue Ribbon bags through flight centre is a waste of money. What annoyed us with Blue Ribbon Bages is that we put in the Mishandled Baggage Report whens our daughter’s bag did not turn up on the next flight. We then received an email from Blue Ribbon stating they are not an insurance company but rather a service of tracking and expediting the return of misdirected luggage. They said as a courtesy they tracked the bag and said it had arrived at our destination before we had even boarded the flight. The most annoying thing was we didn’t ask for money from Blue Ribbon. We just asked them to help locate the bag. We feel that they were more interested in not having to pay any money than to find the missing bag and also the fact that they gave us incorrect information. They were more of a hindrance than anything.
Easy service
Easy service. Great price and piece of mind. Would use again.
The service and speed of response from…
The service and speed of response from BlueRibbonBags was fantastic. Used them from a flight in Australia and they were brilliant to deal with. Would absolutely recommend them.
Totally worth doing!!
Great experience! Lost my suitcase on the way to Orlando. Blue Ribbon located it for me immediately. I’m doing this forever for the peace of mind it provides!
My experience with My Queensland…
My experience with My Queensland holiday company Matthew was so helpful and reassuring when I spoke to him and explained everything in detail with no pressure on me and let me decide what to do for the experience for my husband and myself and I would happily go back to your company and Matthew again
Exceptional Service and Best Prices!
We had a fantastic experience with this flight agency! Sofia was incredibly helpful—she responded to our emails very quickly and was always kind and professional over the phone. She made the entire booking process smooth and stress-free. On top of that, the prices offered were the best among all the options we researched. I highly recommend this agency and will definitely use their services again!
A scam and a joke
A scam and a joke. What a total waste of time. Tried everything to lodge a report for a lost bag, but was denied at every opportunity. Do not bother or waste your time. Scam.
My luggage was lost on a long distance…
My luggage was lost on a long distance flight from NY.
I have received most professional service with a multiple daily updates.
The company is super efficient, providing a top quality service.
The bag was found and delivered to me in an excellent condition after 3 days, week end inclusive.
Needless to say, I am a loyal client now
Dont even deserve 1 star I lost my…
Dont even deserve 1 star I lost my baggage for more than 96 hours and they said as you have not reported in 12 hours of baggage lose it wont be compensated . shit company
Worst baggage protection services
I don’t want to give even 1 star
I had an extremely disappointing experience with this company. I purchased baggage protection, and unfortunately, my baggage was lost. They require a claim to be submitted within 24 hours, which is unreasonable, especially when I encountered technical errors during the submission process. Despite reaching out to multiple representatives for assistance, no one was willing to help or provide any compensation.
What’s even worse is that companies like Trip com encourage and tie up with such fraudulent and useless services. It’s shocking that they promote a company that doesn’t investigate claims properly but instead relies on automated responses based on online luggage tracking. There is absolutely no accountability or effort to resolve issues.
This was an absolute waste of time and money. I would never recommend this company or their so-called baggage protection service to anyone.
The lack of customer support and rigid policies make it clear that this company prioritizes profits over customer satisfaction. I would never recommend their services to anyone. Save yourself the frustration, time, and money—look elsewhere for reliable solutions.
Actually a scam. Probably an illegal business too.
First thing you gotta understand is that Blue Ribbon does absolutely nothing to help or "expedite" the return of your bags. They only claim that so they can sell insurance-like services without a license.
All the positive reviews are from people who got their bags back through the normal airline process. Blue Ribbon did nothing. Most bags are found within 72 hours, and Blue Ribbon takes advantage of this to make it seem like they did something.
If your bags actually get lost, Blue Ribbon will require more and more weirdly specific and mostly useless information from you, with tighter and tighter deadlines, down to 12 hours.
If you successfully navigate their ridiculous requests, they will ultimately make up a reason (literally!) to not pay you.
The reason they made up in my case was that the lost bag was actually loaded onto the final flight, which was completely false.
This seems to be consistent with the reason they made up on other claims, so it may be one of their go-tos.
This business is literally a scam.
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