Blue Ridge Mountain Rentals Reviews 

14,487
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 934 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and comfort of accommodations, often highlighting well-equipped kitchens, spacious rooms, and amenities like hot tubs and game rooms. Many appreciate the beautiful, clean, and well-maintained properties, with locations frequently lauded as perfect for central access to popular destinations and a peaceful environment. However, some customers noted issues with property conditions, including lack of cleanliness, mold, broken fixtures, or non-functional amenities like hot tubs and fireplaces. Additionally, some people mentioned difficulties with service, such as unaddressed issues, slow responses, or technicians not showing up as promised, leading to disappointment with their stay.

What people talk about most

Facilities

Customers consistently note positive experiences with facilities, highlighting the beauty, spaciousness, and... See more

Location

Clients share positive opinions on location, with many reviewers expressing satisfaction with the peaceful... See more

Quality

People report positive experiences with quality, with many reviewers describing properties as clean,... See more

Service

Reviewers highlight positive aspects of service, with many praising the responsiveness and helpfulness of the... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a cozy, well appointed cabin getaway. Nice linens and and blankets Each of three very roomy bedrooms has their own bathroom and tv. Loved the hot tub! However, one downstairs tv did not wo... See more

Company replied

Rated 5 out of 5 stars

We had such a memorable stay and the cabin exceeded expectations in every regard - in fact, we loved it so much, we barely left the cabin! It's situated in a quiet neighborhood with lots of privacy an... See more

Company replied

Rated 5 out of 5 stars

We ate a late lunch / early dinner here on Thanksgiving day and the food was incredible! Loved that they offered the traditional Thanksgiving meal, but also had plenty of other options for those that... See more

Company replied

Rated 5 out of 5 stars

The house was very clean and accommodated our group well. The location was perfect being centered around several hikes, Sugar Mountain Ski Resort, the alpine coaster, Boone, Grandfather Mountain, and... See more

Company replied


Company details

  1. Travel Agency
  2. Vacation Home Rental Agency
  3. Vacation Rental

Information provided by various external sources

Blue Ridge Mountain Rentals was established in 2002 to provide the highest quality vacation cabins and service to the vacationing travelers to the Boone and Blowing Rock areas of the mountains of North Carolina.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 51% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(14,487)

852 reviews in the last 12 months

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Rated 4 out of 5 stars

ScrollRock Getaway

We love ScrollRock and had another wonderful get away. The cabin is our favorite and as expected, the property was cozy, clean and well maintained. Great stay with lots of peace, quiet and outdoor time. 2 things that would be nice: in winter a humidifier and adding a recycle bin. Will be back in the spring:)

November 19, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We are sharing your feedback with our team, and we'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Stone Hedge Creek Was Spectacular

The house we stayed in (Stone Hedge Creek) was spectacular. Was fully stocked with everything we needed for our stay. They even had a Cuban coffee cafetera. I was impressed. Very tasteful decorated. We felt right at home. Loved it! Highly recommend staying at Stone Hedge Creek!!

November 18, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Overall I had a great experience with…

Overall I had a great experience with BRMR. The booking process was smooth, the description of the property was right on, the communication pre and post booking was excellent, and the troubleshooting of an unfortunate door lock entry code issue was resolved quickly. I would strongly recommend using BRMR again! Andy

November 18, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We really appreciate it, and we'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

All included plus gorgeous views

This home was perfect- everything we needed was right there, plus we were super close to amazing restaurants, fun thrift store, gorgeous views and a relaxing hot tub soak every night!

November 11, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

House was clean

House was clean, well furnished, and overall good experience.

November 11, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We'd love to have you back anytime! - BRMR

Rated 4 out of 5 stars

Nov 7-10, 2025

We stayed in the Sweet Serenity at Sweetgrass to celebrate family birthdays. The home was clean and appointed as stated. I think one point I didn’t understand was that there are only 2.5 bathrooms for the 6 bedrooms so has an odd floor plan. I also felt the photos were a bit deceiving showing the lake in front of the house but that is actually a photo of the clubhouse which there was no access to. The first morning we woke up and the coffee maker would not work. We tried everything but it was broken. I called the phone number listed and let them know and they told me a coffee maker would be sent and should arrive by the next day. This was unfortunate in an expensive rental with 10 adults in need of coffee. They did send a coffee maker that evening. The two double beds upstairs have mattresses that are very uncomfortable. We slept one night in that room and ended up moving to the sofa. As a positive, there are games and pool table and nice TVs in each room. The kitchen was well appointed too. We had a nice stay overall.

November 11, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We are so glad you enjoyed your stay overall, and we appreciate you working with our team. We are sharing your feedback for our team to review, and we'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

So cozy we didn't want to leave...

We had such a memorable stay and the cabin exceeded expectations in every regard - in fact, we loved it so much, we barely left the cabin! It's situated in a quiet neighborhood with lots of privacy and incredible views. The location is also perfect because it's situated right between Blowing Rock (which we loved!) and Boone. Could not recommend this place more and would absolutely come back!

November 11, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Great rental management company

The home was clean, the customer service was great from start to finish. We needed propane refills and they were delivered same day! Highly recommend BRMR!

November 17, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We have really enjoyed working with you! - BRMR

Rated 5 out of 5 stars

Perfect getaway!

The house was absolutely gorgeous! It was well stocked, great beds, space for everyone, and perfectly serene.

November 17, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! Please come back anytime! - BRMR

Rated 5 out of 5 stars

Timber Forge Lodge (Birthday Trip)

We spent 5 days at Timber Forge Lodge and loved it! The view was absolutley amazing and the accommodations were comfy & cozy!
The only comment I would have is about the cleanliness - for the money paid on the Cleaning Fees the house should be sparkling - but the floors needed a good scrub, and we ran across a couple of towels that appeared to have been used previously.

November 5, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We are so glad you enjoyed your stay overall! We are sorry to hear that there were cleaning issues, and our customer care team will be reaching out to discuss your stay further. Please come back anytime! - BRMR

Rated 5 out of 5 stars

The house was very well kept

The house was very well kept, and the kitchen fully stocked with cooking utensils; this made for a very cozy mountain weekend. The convenient distance to both Boone and Blowing Rock is a huge plus, as trips out of the house were quick and easy.

November 10, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We love Chipmunk View Lodge too! - BRMR

Rated 5 out of 5 stars

Cabin was clean and has all the…

Cabin was clean and has all the essentials needed for a pleasant getaway.Beautiful views.Had issue with my passcode.Issue solved and in cabin within 5 minutes.Blue Ridge Mountain Rentals are awesome.Looking forward to to my next visit.Definitely will book with them. Great customer service.

November 17, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We appreciate you working with our team, and we'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

We had an amazing time visiting the…

We had an amazing time visiting the mountains! The stay was lovely and disconnecting from the day to day was well worth the short stay. Will stay again!

November 17, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We are so glad you had a relaxing getaway, and we'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Recent visit

Everything went very smoothly and efficiently for our recent visit

November 17, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! Please come back anytime! - BRMR

Rated 5 out of 5 stars

Blue Ridge Mountain Review

We have rented from Blue Ridge Mountain rentals multiple times, approximately 10 if memory serves. Very responsive, easy to use website, rental houses are always well maintained. We will use them again soon

November 14, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! This made our day, and we are so pleased you have had positive experiences! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Easy experience and smooth process

Easy experience and smooth process. The house was perfect for what we needed and Blue Ridge was communative and made the process from rental to checkout easy.

November 12, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Moonlight Manor is the Best!

House was clean, lights on and comfortable temperature upon arrival. Kitchen is well equipped, lots of games and activities for all ages. Hot tub is phenomenal. A great place to stay. Cell phone service is a little inconsistent but texting works fine

November 17, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We love Moonlight Manor too! - BRMR

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