Blue Ridge Mountain Rentals Reviews 

14,487
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 934 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and comfort of accommodations, often highlighting well-equipped kitchens, spacious rooms, and amenities like hot tubs and game rooms. Many appreciate the beautiful, clean, and well-maintained properties, with locations frequently lauded as perfect for central access to popular destinations and a peaceful environment. However, some customers noted issues with property conditions, including lack of cleanliness, mold, broken fixtures, or non-functional amenities like hot tubs and fireplaces. Additionally, some people mentioned difficulties with service, such as unaddressed issues, slow responses, or technicians not showing up as promised, leading to disappointment with their stay.

What people talk about most

Facilities

Customers consistently note positive experiences with facilities, highlighting the beauty, spaciousness, and... See more

Location

Clients share positive opinions on location, with many reviewers expressing satisfaction with the peaceful... See more

Quality

People report positive experiences with quality, with many reviewers describing properties as clean,... See more

Service

Reviewers highlight positive aspects of service, with many praising the responsiveness and helpfulness of the... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a cozy, well appointed cabin getaway. Nice linens and and blankets Each of three very roomy bedrooms has their own bathroom and tv. Loved the hot tub! However, one downstairs tv did not wo... See more

Company replied

Rated 5 out of 5 stars

We had such a memorable stay and the cabin exceeded expectations in every regard - in fact, we loved it so much, we barely left the cabin! It's situated in a quiet neighborhood with lots of privacy an... See more

Company replied

Rated 5 out of 5 stars

We ate a late lunch / early dinner here on Thanksgiving day and the food was incredible! Loved that they offered the traditional Thanksgiving meal, but also had plenty of other options for those that... See more

Company replied

Rated 5 out of 5 stars

The house was very clean and accommodated our group well. The location was perfect being centered around several hikes, Sugar Mountain Ski Resort, the alpine coaster, Boone, Grandfather Mountain, and... See more

Company replied


Company details

  1. Travel Agency
  2. Vacation Home Rental Agency
  3. Vacation Rental

Information provided by various external sources

Blue Ridge Mountain Rentals was established in 2002 to provide the highest quality vacation cabins and service to the vacationing travelers to the Boone and Blowing Rock areas of the mountains of North Carolina.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 51% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(14,487)

852 reviews in the last 12 months

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Rated 5 out of 5 stars

Homey and Inviting

We had a wonderful time this Thanksgiving! It was all due to a great place to relax and just enjoy family. The home had ALL the essentials and then some! Warm, cozy, but plenty of room. Close to stores, restaurants, extra activities. We have teen grandson's that loved the game room. It gave them their own space away from us adults, lol. Would definitely stay here again!
Only thing I would say is....hope you have a 4 or all wheel drive. The small road and drive could use a little smoothing out.

November 26, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you back anytime! - BRMR

Rated 4 out of 5 stars

Good communication, lacking on early check-in

The communication was good with BRMR. We enjoyed where we stayed. I will say it appears the upkeep is lacking - broken chairs outside, chairs not as in the pictures. Also, I have rented with BRMR several times and request an early check-in. They do not have where you can pay and only agree to text day of if available. I never get texted about being able to check-in early. This is a service that really needs to be readjusted. Other rental companies handle it better.

December 9, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We appreciate your feedback, and our team will be checking out the chairs. We do give complimentary check ins when available, but unfortunately they are not always possible. We'd love to have you visit anytime! - BRMR

Rated 5 out of 5 stars

We had an amazing stay at Bearly A Care…

We had an amazing stay at Bearly A Care Cabin over Thanksgiving! The cabin was super cozy. The kitchen was fully stocked with everything we needed. We made lots of memories in the game room. The wonderful wood burning fireplace was absolutely amazing!! We will definitely be back soon!

December 2, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We love Bearly A Care too! - BRMR

Rated 5 out of 5 stars

Azalea Hill

We had a wonderful stay at Azalea Hill cabin! The place was clean, beautifully decorated, and truly felt like a home away from home. The peaceful surroundings and stunning views made the perfect place to relax and unwind.
We couldn't have asked for a better experience and would highly recommend Azalea Hill to anyone looking for a comfortable, serene getaway. We're already looking forward to our next visit.

December 4, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We are so pleased you enjoyed your getaway! Please come back anytime! - BRMR

Rated 5 out of 5 stars

High-end service and properties - top notch

Great service, great properties, great people. Really a big fan of how nice of a job Blue Ridge does in creating a great guest experience.

December 9, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! This made our day, and we are sharing your feedback with our entire team. We've loved working with you! - BRMR

Rated 5 out of 5 stars

Great for families with kids and dogs

Great for families with kids and dogs. Clearly the owners have provided a warm, comfortable space where you can relax without worrying about an active family running about. The view was incredible!

December 1, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

The house was very clean and amazing…

The house was very clean and amazing views.. We had Thanksgiving dinner there and the pots and pans were scratched Teflon. I am glad we brought a lot of our own pans. WE did enjoy the house otherwise.

December 1, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We are so glad you enjoyed your stay overall! We are sharing your feedback with our team. We'd love to have you back anytime! -BRMR

Rated 5 out of 5 stars

Better Than Expected

The house was beautiful and had a great view. The kitchen was well supplied with most every item needed for cooking a Thanksgiving meal. The space was much appreciated by 5 adults and two children. We had to contact the realty office once and received an immediate response.

November 26, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We'd love to have you visit anytime! - BRMR

Rated 5 out of 5 stars

Great Communication

Great Communication. Easy making a reservation. Always make sure our stay is going well. The cabins are so nice and pleasant. Always use them for our Rental accommodations.

December 8, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We love having returning guests, and we are so pleased that you have had positive experiences with our team and in our homes! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

We enjoyed our stay

We enjoyed our stay. The weather didn't cooperate but that gave us more indoor family time.

December 1, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Communication with Blue Ridge Mountain…

Communication with Blue Ridge Mountain Rentals was quick and polite. Heavens View was clean and had a beautiful view.

December 8, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We are so glad you had a smooth experience! Please come back and enjoy the views anytime! - BRMR

Rated 5 out of 5 stars

Truly a home away from home!

The house was clean, well stocked & comfortable. The Christmas decorations added such a nice touch to help make our trip feel like a "home away from home"!

December 8, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We are so pleased you enjoyed your getaway, and we'd love to have you visit anytime! - BRMR

Rated 5 out of 5 stars

Truly amazing - worth every penny

This was the cleanest, most supplied/organized cabin we have ever been to. From start to finish communication was the perfect amount. Gorgeous location

December 8, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We are so glad you had a positive experience, and we'd love to have you visit anytime! -BRMR

Rated 5 out of 5 stars

Camelia II in Chetola

We stayed at Camelia II in Chetola with a beautiful
view of the lake and Christmas lights! We had
everything we needed to be completely comfortable with a beautiful view! I highly recommend it!
Will definitely stay there again!

December 3, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you back anytime! - BRMR

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