Blue Ridge Mountain Rentals Reviews 

14,487
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 934 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and comfort of accommodations, often highlighting well-equipped kitchens, spacious rooms, and amenities like hot tubs and game rooms. Many appreciate the beautiful, clean, and well-maintained properties, with locations frequently lauded as perfect for central access to popular destinations and a peaceful environment. However, some customers noted issues with property conditions, including lack of cleanliness, mold, broken fixtures, or non-functional amenities like hot tubs and fireplaces. Additionally, some people mentioned difficulties with service, such as unaddressed issues, slow responses, or technicians not showing up as promised, leading to disappointment with their stay.

What people talk about most

Facilities

Customers consistently note positive experiences with facilities, highlighting the beauty, spaciousness, and... See more

Location

Clients share positive opinions on location, with many reviewers expressing satisfaction with the peaceful... See more

Quality

People report positive experiences with quality, with many reviewers describing properties as clean,... See more

Service

Reviewers highlight positive aspects of service, with many praising the responsiveness and helpfulness of the... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a cozy, well appointed cabin getaway. Nice linens and and blankets Each of three very roomy bedrooms has their own bathroom and tv. Loved the hot tub! However, one downstairs tv did not wo... See more

Company replied

Rated 5 out of 5 stars

We had such a memorable stay and the cabin exceeded expectations in every regard - in fact, we loved it so much, we barely left the cabin! It's situated in a quiet neighborhood with lots of privacy an... See more

Company replied

Rated 5 out of 5 stars

We ate a late lunch / early dinner here on Thanksgiving day and the food was incredible! Loved that they offered the traditional Thanksgiving meal, but also had plenty of other options for those that... See more

Company replied

Rated 5 out of 5 stars

The house was very clean and accommodated our group well. The location was perfect being centered around several hikes, Sugar Mountain Ski Resort, the alpine coaster, Boone, Grandfather Mountain, and... See more

Company replied


Company details

  1. Travel Agency
  2. Vacation Home Rental Agency
  3. Vacation Rental

Information provided by various external sources

Blue Ridge Mountain Rentals was established in 2002 to provide the highest quality vacation cabins and service to the vacationing travelers to the Boone and Blowing Rock areas of the mountains of North Carolina.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 51% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(14,487)

852 reviews in the last 12 months

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Rated 5 out of 5 stars

BEAUTIFUL HOME WITH AMAZING VIEWS IN EAGLES NEST BANNER ELK!!! DOG FRIENDLY 🐾

ABSOLUTELY BEAUTIFUL HOME AND MOUNTAIN VIEW’s! BEST RENTAL COMPANY IN THE AREA!!! WE HAVE RENTED FROM BLUE RIDGE MOUNTAIN RENTAL COMPANY FOR 10 YEARS IN A ROW!!! I WOULD HIGHLY RECOMMEND THEM FOR YOUR NEXT MOUNTAIN GET AWAY❤️

December 3, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! This made our day, and we are so glad you have enjoyed your getaways! We'd love to have you visit anytime! - BRMR

Rated 4 out of 5 stars

This was a wonderful cabin in a great…

This was a wonderful cabin in a great location. We had a few issues that kept it from being a 5 star. We were greeted with rotten pumpkins to start. The home truly is cozy and met all of our needs. The beds were great!

There was a problem with the kitchen sink not draining well. We reported this and they said it would be addressed asap. Which it was. However, the maintenance man came without us knowing, (no text, call or even email) so when we got home there was someone inside the house. We had no way of knowing who this was. He had nothing to identify him as a maintenance man. We thought someone had broken in. This was our main problem with this experience and sadly it is what we remember as it was pretty unnerving. I do hope the rental property will do things differently in the future.

All of that said, we really did enjoy the home. And I would rent it again.

November 24, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We are so glad you enjoyed your stay overall, but we are very sorry that our team missed getting permission to enter the home as is our standard policy. We are sharing your feedback with our team so that this can be addressed, and we'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Thanksgiving

Great will rent from again

December 2, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! Please come back anytime! - BRMR

Rated 5 out of 5 stars

All questions and phone calls answered in a timely manner.

The staff was excellent, Amy and Noah answered all my questions. Its great to have a local Company that knows the houses and locations. The Cabins are never misrepresented. Just recently rent a home in Sarasota, web site said the house had 4 full Bathrooms, only had 2. Was told it was enough Bathrooms and wouldn't affect my stay for 8 people. Can't wait for my summer visit.

December 2, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We are so glad that Amy and Noah could be of help! We are sharing your feedback with our entire team, and we'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Blue Ridge Mt Rentals is wonderful

Blue Ridge Mt Rentals is wonderful. Staff is so friendly and willing to help with all your questions! Houses I have rented are clean and very well equipped! I highly return if you want to rent a house in the high country of NC. Gwen Temple

December 1, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! This made our day, and we are sharing your feedback with our entire team! We'd love to have back anytime! - BRMR

Rated 5 out of 5 stars

Blue Ridge Mountain Rentals was great

Blue Ridge Mountain Rentals was great. Everything at the Bear Valley cabin was clean, everything worked and was in place. BRMR stayed in touch with us before, during, and at the end of our stay. Can't ask for a better property management company.

December 2, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you visit anytime! - BRMR

Rated 1 out of 5 stars

144 B Rock…

Furniture was very old non functional and uncomfortable.
Kitchen sink was under repair and water pressure was 15% of what it should have been. Hot tub was nice, all else adequate.
Would not stay there again nor recommend.

December 2, 2025
Rated 5 out of 5 stars

Blackberry Hill 10/10

The house, amenities and location were fantastic!! The drive to Blowing Rock is only a few minutes from the house! Beautiful views from the house and deck with plenty of space for our family inside and out! The kitchen is well stocked with cooking supplies and the house was super clean! I highly recommend the Blackberry Hill property based on all of the factors above and responsiveness of the BRMR staff, great communication!!

November 30, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We are so glad you enjoyed your getaway! Please come back and enjoy the views anytime! - BRMR

Rated 5 out of 5 stars

Wonderful as always

We have booked cabin rentals through Blue Ridge Mountain Rentals on several occasions. They are always phenomenal! They keep you well informed throughout the entire process and are always quick to respond to any questions or concerns.

November 24, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We are so glad you have had smooth experiences, and we love having returning guests! Please come back anytime! - BRMR

Rated 5 out of 5 stars

The house was great

The house was great! Our family of 10 fit comfortably. The views were awesome.

November 25, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! Please come back and enjoy the views anytime! - BRMR

Rated 5 out of 5 stars

Blue Ridge is always easy to work with

Blue Ridge is always easy to work with. I have been renting from them for years. They are a much better option than other companies. You get one on one help . They are very responsive and quick to help should there be any issues. I highly recommend.

December 2, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We love having returning guests, and we are so glad you have had positive experiences! We are sharing your feedback with our entire team, and we'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Great location

Great location, the house fit our needs perfectly, no issues, fair price

December 1, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Fantastic property …

Fantastic property in a spectacular community. Made for a great Thanksgiving

December 1, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you back anytime! - BRMR

Rated 4 out of 5 stars

Fun at a "A Family Tradition"

The cabin was beautiful, clean and spacious. Fit our holiday gathering of 8 adults and three dogs perfectly. We especially enjoyed the open kitchen which made holiday cooking easy even with several cooks cooking at once. We were so grateful for the expansive pots and pans, and serving ware that was available for our Thanksgiving feast.
The location was central to Boone, Blowing Rock, Grandfather mountain and Banner Elk- which made our holiday hikes easy. Although only a few miles off 105, the cabin felt miles away from the hustle and bustle of traffic and was in a quiet neighborhood.
The only down side was that the hot tub was not working properly which we were notified on the day of check in which was disappointing, but the pool table was a big hit! We would absolutely rent this cabin again in the future!

November 24, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Absolutely loved the house

Absolutely loved the house! Everything was communicated clearly and easily from Blue Ridge Rentals. No issues at all!

December 1, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you visit anytime! - BRMR

Rated 5 out of 5 stars

Your step by step directions were…

Your step by step directions were terrific. The welcome packet was a nice touch as well as the clear information about how to appropriately use the amenities.
When booking, the agents went beyond expectations to locate a choice of properties that met my needs.

December 1, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We are so glad you had an easy experience, and we'd love to have you visit anytime! - BRMR

Rated 5 out of 5 stars

Boone, Appstate Football

Boone, NC will always be a special place to visit for our family. Apple Maps brought us to the right location without any hiccups. The sunrise views are amazing for those waking up early enough to watch. The ease of check in and check out made the trip very enjoyable. Plenty of dishwasher pods was appreciated since we eat in as much as possible. Beds were comfortable and there was enough room for our family and a few guests.

November 24, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We'd love to have you back anytime! - BRMR

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