Blue Ridge Mountain Rentals Reviews 

14,487
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 934 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and comfort of accommodations, often highlighting well-equipped kitchens, spacious rooms, and amenities like hot tubs and game rooms. Many appreciate the beautiful, clean, and well-maintained properties, with locations frequently lauded as perfect for central access to popular destinations and a peaceful environment. However, some customers noted issues with property conditions, including lack of cleanliness, mold, broken fixtures, or non-functional amenities like hot tubs and fireplaces. Additionally, some people mentioned difficulties with service, such as unaddressed issues, slow responses, or technicians not showing up as promised, leading to disappointment with their stay.

What people talk about most

Facilities

Customers consistently note positive experiences with facilities, highlighting the beauty, spaciousness, and... See more

Location

Clients share positive opinions on location, with many reviewers expressing satisfaction with the peaceful... See more

Quality

People report positive experiences with quality, with many reviewers describing properties as clean,... See more

Service

Reviewers highlight positive aspects of service, with many praising the responsiveness and helpfulness of the... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a cozy, well appointed cabin getaway. Nice linens and and blankets Each of three very roomy bedrooms has their own bathroom and tv. Loved the hot tub! However, one downstairs tv did not wo... See more

Company replied

Rated 5 out of 5 stars

We had such a memorable stay and the cabin exceeded expectations in every regard - in fact, we loved it so much, we barely left the cabin! It's situated in a quiet neighborhood with lots of privacy an... See more

Company replied

Rated 5 out of 5 stars

We ate a late lunch / early dinner here on Thanksgiving day and the food was incredible! Loved that they offered the traditional Thanksgiving meal, but also had plenty of other options for those that... See more

Company replied

Rated 5 out of 5 stars

The house was very clean and accommodated our group well. The location was perfect being centered around several hikes, Sugar Mountain Ski Resort, the alpine coaster, Boone, Grandfather Mountain, and... See more

Company replied


Company details

  1. Travel Agency
  2. Vacation Home Rental Agency
  3. Vacation Rental

Information provided by various external sources

Blue Ridge Mountain Rentals was established in 2002 to provide the highest quality vacation cabins and service to the vacationing travelers to the Boone and Blowing Rock areas of the mountains of North Carolina.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 51% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(14,487)

852 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a great experience with BRMR

We had a great experience with BRMR. They were very attentive and responsive to our needs and requests! I highly recommend

November 30, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

A holiday to remember

Broadstone Cottage offered our family the respite that we were looking for over the Thanksgiving holiday. It was perfect, charming, cozy, well appointed with everything we could need, and just what we were looking for. We’ll definitely be back and would recommend it to anyone looking for the charm that Valle Crucis has to offer. Thank you for the special memories.

November 29, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Blue Ridge representative was very…

Blue Ridge representative was very informative when booking the rental in Blowing Rock; instructions and expectations were very clear. Appreciated the welcome packages!

November 30, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

The cabin that we rented was beautiful…

The cabin that we rented was beautiful and when we called Blue Ridge rentals for issues that we were having they were very responsive and fix the problems that we were having at the cabin. All of the instructions were well documented so we was easy to for us to follow, and the cabin was well equipped with everything that we needed.

November 30, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Great stay at Little Bear Escape with…

Great stay at Little Bear Escape with Blue Ridge Rentals! I loved the cabin and its beautiful location. Blue Ridge Rentals was wonderful to work with—responsive, communicative, and professional from start to finish. Looking forward to my next stay!

November 30, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you visit anytime! - BRMR

Rated 5 out of 5 stars

Happy year after year

I have used BRMR annually for many years as a Thanksgiving retreat for our family. Each year we try to choose a new home to enjoy. This year was just as wonderful as all the others. From the initial staff contact to the end of our stay, my experience with this company has been superb. Jump in!! You will enjoy the mountain experience!!

November 30, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! This made our day! We love having returning guests, and we are so glad you have had positive experiences in our homes and with our team! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Amazing!

My family and I stayed here for Thanksgiving. Beautiful views from the living room. Very cozy. Well stocked kitchen. Everyone felt comfortable

November 30, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! Please come back and enjoy the views anytime! - BRMR

Rated 5 out of 5 stars

Meet Me in the NC Mountains - Family Weekend - Pre-Holiday Get Away! We love renting from Blue Ridge…

We love renting from Blue Ridge Mountain Rentals! They are 100% responsive! If by chance you need to leave a message, they call you back in a very timely manner. And that is key when running a 5 star rental company.
We happened to have a small situation that we discussed in full and provided photos of with the staff and it was 100% resolved. They went above and beyond our expectations to make our experience 100% satisfactory!
We have actually rented in the AMAZING community of Eagles Nest for several years in a row and it is our families go to place for our annual long weekend, pre holidays celebration get together.
I mean where else could we possibly hold our competitive multiple family gingerbread building contest except Eagles Nest...and rent from anyone but Blue Ridge Mountain Rentals!

November 13, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you back anytime! - BRMR

Rated 3 out of 5 stars

The house was beautiful and well laid…

The house was beautiful and well laid out and very quaint, we were extremely disappointed in the fireplace not working like we had hope and the extreme difficulty in getting someone to help figure the problem out. We were without a fireplace 3 of the days of our stay.

November 29, 2025
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Reply from Blue Ridge Mountain Rentals

We appreciate your feedback, and we are very sorry there were issues with the fireplace! We appreciate you working with our customer care team to reach a successful resolution, and we'd love to have you visit anytime! - BRMR

Rated 5 out of 5 stars

Beautiful views

Beautiful views! Plenty of room in living area, warm and cozy!
Kitchen is well equipped!

November 27, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you visit anytime! - BRMR

Rated 3 out of 5 stars

Very happy with several aspects of…

Very happy with several aspects of BlueRidgeRentals except the cleaning staff. We have had NUMEROUS issues with our house when we arrive. It only makes us wonder what shape the house is in when renters arrive. Have had several discussions with management but still having issues.

November 18, 2025
Rated 5 out of 5 stars

Trust Your Family Traditions to Blue Ridge Rentals

One of our family traditions is to gather somewhere in the Blue Ridge Mountains at least once a year. We've been so pleased with the selection of mountain rental properties available (even as our family has grown). The pictures and descriptions of the properties, the amenities and variety of locations in the general area you're looking for is unmatched. Also, their attention to detail and taking care of you from your initial reservation to your departure and follow up after your trip is superb. With Brand X you're just a number; BRMR is a winner in our book. Do they make an occasional miscue? Yes, but they ALWAYS make it right. Make them your first choice! You won't regret it.

November 25, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! This made our day, and we are so pleased you have had positive experiences! We'd love to have you visit anytime! - BRMR

Rated 4 out of 5 stars

We had a great stay

We had a great stay! Our internet wasn’t working one evening and they sent someone out to come fix it quickly! Only little thing was our door code did not work when we arrived and had to call for a new code.

November 25, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We really appreciate you working with our team, and we'd love to have you visit anytime! - BRMR

Rated 5 out of 5 stars

This was the cutest cabin ever!!!

This was the cutest cabin ever!!!! So warm and cozy. The hosts were very sweet and communicative. Great location, nearby the cutest towns with great food, hiking trails and slopes. 10000/10 recommend!

November 25, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you visit anytime! - BRMR

Rated 5 out of 5 stars

Hade a awesome time,the house is…

Hade a awesome time,the house is beautiful. Love the location we will be back to Lakeview. My family loved it will be making the trip and APP game a tradition.

November 24, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Always love renting from Blue Ridge…

Always love renting from Blue Ridge Mountain Rentals…we have for years and always a great experience with great homes!

November 17, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! This made our day, and we are sharing your feedback with our entire team! Please come back anytime! - BRMR

Rated 5 out of 5 stars

Excellent location

Excellent communication with the property management. Convenient location to both Blowing Rock and App State. Pet friendly. Convenient set up for multiple families and great game room are downstairs for the kids.

November 24, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We'd love to have you visit anytime! - BRMR

Rated 5 out of 5 stars

This castle is truly incredible.

What an experience! This castle is truly incredible. There’s so much detail in every room, and it’s so comfortable for large groups. We cannot wait to plan another trip back!

November 24, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We are so glad you enjoyed your visit, and we'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Rental was as described

Rental was as described. Very clean. Had everything we needed.

November 24, 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! Please come back anytime! - BRMR

Rated 5 out of 5 stars

Great location

Great location. A perfect size and cozy condo.

November 24, 2025
Blue Ridge Mountain Rentals logo

Reply from Blue Ridge Mountain Rentals

Thank you! We'd love to have you visit anytime!- BRMR

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