Blue Square Offices Reviews 

303
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We have been Blue Square Offices client for long time now and still extremely satisfied about their services. Great value for money, great location, friendly and prompt customer service. They offer f... See more

Company replied

Rated 1 out of 5 stars

It's a shame, Blue Square office cannot be relied up to deliver services for your business. Our business has operated here for a few years, and pay up front for a full year, every year for services. B... See more

Company replied

Rated 5 out of 5 stars

Seamless, Straightforward and Slick. When you order a bacon roll for breakfast with red sauce, you don't want to get a tattie scone painted pink on a crusty baguette balanced on a fake shopping... See more

Company replied

Rated 5 out of 5 stars

Disappointing that a company that offers virtual office management are shocking at email replies. I made an error with the initial order, yet UPGRADING it seems to be a real hurdle. You may wonder w... See more

Company replied

Company details

  1. Business Center
  2. Business to Business Service
  3. Conference and Meeting Room Service
  4. Coworking Space
  5. Mailbox Rental Service
  6. Virtual Office Rental

About Blue Square Offices

Information provided by various external sources

Blue Square Offices is located in Glasgow's city centre. Founded in 1999, the building at 272 Bath Street was totally refurbished and transformed into a state of the art business centre, and the award winning designers Graven Images provided stunning interiors in a contemporary and elegant style.

We specialise in providing Glasgow virtual office services which include business addresses, mail forwarding, and telephone answering services.

Contact info

4.2

Great

TrustScore 4 out of 5

303 reviews

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1-star

No recent history of asking for reviews

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4.2

All reviews

(303)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very nice

Very nice, everything was perfect

February 28, 2023
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Reply from Blue Square Offices

Thank you for your kind words, Oleg. We're glad you found our service to be of a high standard. John at Blue Square Offices.

Rated 5 out of 5 stars

Very amiable and efficient staff

Haven’t received anything yet and not even an automated email. Strange in this day and age.
Luckily took a screenshot of
The confirmation. Was told
By the lovely lady that called
Me Back that a welcome pack was in the post.
Update March 2023
Received the pack a few days later and a follow up phone call to check that I had received everything.
Excellent follow up and very amiable staff.
We are too used to automation probably !

February 23, 2023
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Reply from Blue Square Offices

Thank you for your review.

As Chief of Staff, I am concerned when a customer is not 100% happy with our service. I am now investigating this matter and will contact you directly once I have done so.

Kind regards,

John Carpenter
Chief of Staff
Blue Square Offices

Rated 5 out of 5 stars

Great rates and first class service!

Blue Square offices are very competitively priced and offer a high standard of service. I was a customer for years with my other business and so there was no doubt they would be the best option for my new company. First class!

February 20, 2023
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Reply from Blue Square Offices

Thank you for your kind words, James. We're glad you continue to find our service to be of an excellent standard. John at Blue Square Offices

Rated 5 out of 5 stars

Company Number Six

This is the 6th company I have with Blue Square Offices and the process is super easy.

I recommend Blue Square

November 8, 2022
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Reply from Blue Square Offices

Thank you for your kind words, Mr Melville. We're pleased you continue to find our service simple to use. John at Blue Square Offices

Rated 1 out of 5 stars

Not recommended address

Slow correspodency. Eaach department another politic. And with fullfiled docs is something missing lol.

November 4, 2022
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Reply from Blue Square Offices

Thank you for your review Mr Kraljic.

We are concerned when a customer is not 100% happy with our service. I have now investigated the points you have raised and can confirm the following:

Due to being supervised by HMRC for anti-money laundering and Know Your Customer regulations, we are required to obtain certified proof of ID and address from our customers. Unfortunately I have ascertained that you were not able to satisfy our ID requirements in this instance.

With regards to the delay in corresponding with us, I note that we responded within 1 working day, which is longer than our usual timescales and for which we apologise.

Please accept our apologies for any inconvenience caused.

Annalise Maguire
Virtual Office Account Manager
Blue Square Offices

Rated 5 out of 5 stars

Registered Office Address

I found the the application interface for setting up a registered office address straightforward to use. The integrated package also fully met my specific requirements. The annual charge for the integrated package was also very competitive.

November 2, 2022
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Reply from Blue Square Offices

Thanks for your kind words Ian. We're pleased you found our prices affordable. John at Blue Square Offices

Rated 5 out of 5 stars

Excellent support

Quick, easy and cost effective business support. Very helpful and great customer service.

September 29, 2022
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Reply from Blue Square Offices

We're pleased you found our service quick, simple and affordable David. John at Blue Square Offices.

Rated 5 out of 5 stars

Great service over several years

Blue Square have been really good over the years, they have consistently delivered an accurate call forwarding service which has helped me and my clients run our business more effectively.

Annalise has been great to deal with and has implemented required changes with haste, great service!

September 9, 2022
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Reply from Blue Square Offices

Many thanks for your review John. We will pass on your kind words to Annalise. John at Blue Square Offices

Rated 5 out of 5 stars

Needed to solve the problem of changing registered office address

Needed to solve the problem of registered office address of my ltd company as I have have relocated from Scotland to England and finding it difficult until I came across blue square office through a search. Since then, I have my rest as they can forward my mails to me in England.
Excellent and quick service from them.

August 16, 2022
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Reply from Blue Square Offices

Thank you for your kind words, Philip. We're glad you are finding our service to be of a high standard. John at Blue Square Offices

Rated 1 out of 5 stars

Poor Set Up and Customer Service …

7 days after I paid for the service Blue Square Offices provide, and after I was told everything was set up, I received an email saying my services where suspended as I had not send proof of identity. I of course sent the information within 30 minutes of receiving the email. I am now waiting for the services that I have paid to be restored. Very very disappointed.

August 8, 2022
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Reply from Blue Square Offices

Thank you for your review

We are concerned when a customer is not 100% happy with our service. I have investigated the points you have raised and can confirm the following:

Upon purchasing our products and services you were sent a request to provide ID and proof of address for all officers within the company. Unfortunately, this was only provided for one officer and was left outstanding for another.

This led to the service remaining as paused. We cannot activate an address service without satisfying our ID checks due to our tight money laundering regulations. We have spoke personally and an offer was made to extend your services for a month. to compensate for any lost time however, this was turned down and an agreement to terminate the service was concluded.

Please do accept my apologies for any inconvenience caused by this matter and if you do require any assistance in the future, please do get in touch with myself.

Kind regards,

James Dobran
Service Improvement Manager

Rated 5 out of 5 stars

A top class service indeed

We have been Blue Square Offices client for long time now and still extremely satisfied about their services. Great value for money, great location, friendly and prompt customer service. They offer flexible options to be added on packages offered, like room hire, reception services, calls answering and mail forwarding and much more.
A top class service indeed.

July 8, 2022
Unprompted review
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Reply from Blue Square Offices

Many thanks for your glowing review Ferris. We're glad you find our location, affordability and customer service to be second to none. John at Blue Square Offices.

Rated 5 out of 5 stars

Value for money and great service

Blue Square provides us with a valuable service as a small business, requiring a professional response to external callers.
staff are always polite and helpful to our callers and messages are passed to us quickly and efficiently.

July 7, 2022
Unprompted review
Blue Square Offices logo

Reply from Blue Square Offices

Thanks for your kind review. We're glad you find our staff polite and helpful. John at Blue Square Offices

Rated 5 out of 5 stars

5* Registered Office & mail handling

I have used Blue Square offices for many years for my registered office and for my mailing. No issues and whenever I’ve ever needed to call the office, they have always been very helpful and prompt to check for mail that I’ve been specifically waiting on. Much better experience than my other registered office I had used in the past years ago. Thankyou

July 7, 2022
Unprompted review
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Reply from Blue Square Offices

We're delighted you continue to find our services to be of a high standard! John at Blue Square Offices

Rated 4 out of 5 stars

Good!

Good service, professional people. Highly recommended.

July 7, 2022
Unprompted review
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Reply from Blue Square Offices

Many thanks for taking the time to post a review. We're pleased you continue to find our service professional.

Rated 5 out of 5 stars

Great all round service a real gem .!

Blue square offices have provided our registered business address and have been great to deal with, always a pleasure, helpful and not at all pushy, giving a very balanced professional service . Well done blue square offices team .!

June 9, 2022
Unprompted review
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Reply from Blue Square Offices

Thank you for your review. Best wishes, Claire at Blue Square Offices.

Rated 5 out of 5 stars

Amazing service!

Have been using Blue Square Offices for my business registered address for a few years now, and couldn't fault them! Efficient and very responsive, with great customer support! Would definitely recommend it!

June 8, 2022
Unprompted review
Blue Square Offices logo

Reply from Blue Square Offices

Thank you for your review. Best wishes, Claire at Blue Square Offices.

Rated 5 out of 5 stars

Excellent

Excellent, reliable service with no hidden charges. We've been using Blue Square for years and are very happy.

June 8, 2022
Unprompted review
Blue Square Offices logo

Reply from Blue Square Offices

Thank you for your review. Best wishes, Claire at Blue Square Offices.

Rated 5 out of 5 stars

Great service

I would highly recommend Blue Square Offices to anyone.
They are polite, courteous, efficient and extremely honest.

June 8, 2022
Unprompted review
Blue Square Offices logo

Reply from Blue Square Offices

Thank you for your review. Best wishes, Claire at Blue Square Offices.

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