Blume2000.de Reviews 

6,174
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Worst customer service I have experienced so far. Not all items I ordered were delivered and when I contacted customer service, they answered after two business days with a very generic „oops mistake... See more

Rated 5 out of 5 stars

- great range of flower arrangements - I regularly order present boxes/surprises for my relatives in Germany from abroad - flowers always in good condition - always looking out for good deals -... See more

Rated 5 out of 5 stars

Ordered via their eBay store. Posted and Arrived on-time. Perfect communication regarding the delivery tracking information. Excellent bouquet shipped inside a box which is designed to hold the flower... See more

Rated 5 out of 5 stars

It is an extremely reliable flower service that offers high-quality products all year round. I simply love them, and you can feel they care a lot for both flowers and people. The delivery speed and... See more

Company details

  1. Flower Market

Written by the company

Verschicken von Blumensträußen in ganz Deutschland. Von Floristen gebunden · Service-Champion · Frisch vom Feld · Geld-Zurück-Garantie


Contact info

2.8

Average

TrustScore 3 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(6,174)

671 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a delight!

Beautiful flowers, sent on time. If only the DPD was up to the speed... Anyway, Blume is highly recommended. Their customer service is outstanding!

May 17, 2024
Unprompted review
Rated 1 out of 5 stars

Not delivered on time, Flowers were dead

The flowers were not delivered in time for Mother's Day even though I ordered them on time. When the flowers finally arrived (two days late) they were already wilted.

Imagine your mum receiving a dead bunch of flowers two days late for mothers day.

I contacted the company and the woman on the phone told me that they can not guarantee delivery dates with DHL she was dismissve and very argumentative, instead of saying sorry and trying to find a solution she told me to put in a complaint via email.
Very poor customer service.

May 13, 2024
Unprompted review
Rated 1 out of 5 stars

Muttertagsblumen aus Großbritannien bestellen

I live in England and sent a bouquet of flowers to my partner in Germany. When ordering it said that delays of one day could happen so I arranged for them to be delivered on Friday because Mother's Day was on Sunday. So, they arrived on Saturday, which was no real problem. My partner said they looked a little disheveled but was able to revive them to look nice on the Saturday. They had these strange ugly looking brown flowers but the bouquet was large enough that she was able to leave those out and still have a nice display. By the next day however, actual Mother's Day, the flowers look dreadful. They obviously sat in some delivery centre without any care for an extra 24 hours. This isn't good enough. If DHL can't delivery fresh flowers then some other delivery company should be engaged. I had a previous delivery that was delayed much longer, past the date I needed them to arrive, with this company so I will be looking for another Florist in future. Bergamot used to be so good but as this company they have been very lacklustre.

May 12, 2024
Unprompted review
Rated 1 out of 5 stars

Expect no flowers

I ordered flowers for my sisters birthday a week in advance. They didn‘t arrive on the specific day and then proceeded to say that nobody was home when they were unable to deliver the next day….. Customer support was super unhelpful - would not recommend.

May 1, 2024
Unprompted review
Rated 2 out of 5 stars

Late delivery

I ordered flowers with delivery date on April 20th, Saturday, and on that day checked the delivery status and discovered the bouquet wouldn't be on time and the delivery would be replanned on Monday, the 22 of April.
But my friend wouldn't be at home on this day.
I informed customer service about it but it turned out they don't have options to speed up the delivery or return money.

April 20, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look