Bmdigital Reviews 

21
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Literally worst agency I've ever hired. Forces you to sign up for 3 months. Doesnt deliver a single thing until the middle of month 2. Not worth anything near what they charge wouldnt hire even if it... See more

Rated 5 out of 5 stars

The best part about BM is how quickly they get things done. It's like a machine that get just gets results. Very efficient. We work with them on email, sms, media buying, ads production and strategy.... See more

Company replied

Rated 1 out of 5 stars

Absolutely awful to deal with. If your an ecommerce business stay far away. quality of work was terrible. When managing our ads at the start CPA was over €300 which is shocking. Threatened to sue us w... See more

Company replied

Rated 5 out of 5 stars

Signed up because of friend recommendation. We increased spent from $2.4k/day to 12k/day while increasing profit. Very happy so far

Company replied


Contact info

2.8

Average

TrustScore 3 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(21)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Literally worst agency I've ever hired

Literally worst agency I've ever hired. Forces you to sign up for 3 months. Doesnt deliver a single thing until the middle of month 2. Not worth anything near what they charge wouldnt hire even if it was 2k per month. Stay away

August 24, 2026
Unprompted review
Rated 4 out of 5 stars

Creative testing moved way faster than…

Creative testing moved way faster than I’m used to. We’d leave feedback sometimes pretty specific and within days new versions were already live. Watching performance improve step by step felt healthier than waiting weeks and hoping for a spike.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

I worked with Bmdigital for marketing…

I worked with Bmdigital for marketing services but my experience was not good. Communication was slow and results were not as promised. I invested money hoping to grow my business but didn't see much improvement. Support team replied late and sometimes ignored messages. Overall not satisfied with the service.

February 23, 2026
Unprompted review
Bmdigital logo

Reply from Bmdigital

After careful investigation, we were unable to verify any record of you as a client or customer of BM Digital. We take the authenticity of customer feedback very seriously and have reported this review to Trustpilot for breach of their guidelines, as we believe it does not meet their content integrity standards. Trustpilot's platform is built on verified, genuine experiences, and we are committed to ensuring the reviews on our profile accurately reflect our clients' real experiences. If we have made an error and you are a genuine customer, we encourage you to contact us directly at support@bmdigital.io so we can resolve any concerns promptly.

Rated 1 out of 5 stars

Bad experience

Bad experience, After over 3 months of paying for UGC, creatives and ad management, we got maybe 3 or 4 sales total.

February 21, 2026
Unprompted review
Bmdigital logo

Reply from Bmdigital

After careful investigation, we were unable to verify any record of you as a client or customer of BM Digital. We take the authenticity of customer feedback very seriously and have reported this review to Trustpilot for breach of their guidelines, as we believe it does not meet their content integrity standards. Trustpilot's platform is built on verified, genuine experiences, and we are committed to ensuring the reviews on our profile accurately reflect our clients' real experiences. If we have made an error and you are a genuine customer, we encourage you to contact us directly at support@bmdigital.io so we can resolve any concerns promptly.

Rated 3 out of 5 stars

Not everything landed perfectly right…

Not everything landed perfectly right away. Some early creatives missed the mark and that was frustrating at first. But what mattered was how they handled it. There was no panic, no blame. They adjusted quickly, found the angle that worked and performance followed. That calm approach made the whole experience feel steady instead of reactive.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Honestly these guys saved our Q4

Honestly these guys saved our Q4. we were burning through creative so fast and our in-house team couldn't keep up. now we've got like 100+ creators making content for us every month and our CPA dropped almost in half lol. game changer for real

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Mega spammers!

July 3, 2025
Unprompted review
Bmdigital logo

Reply from Bmdigital

Hi Christos, we’ve checked our records and you’re not a client of ours, nor have we ever worked together.

We’re not sure what this review refers to, but it doesn’t reflect any actual engagement with our team or services. If this was meant for someone else, we’d appreciate you removing or updating the review.

BM Digital Team

Rated 5 out of 5 stars

The best part about

The best part about BM is how quickly they get things done. It's like a machine that get just gets results. Very efficient. We work with them on email, sms, media buying, ads production and strategy. Amazing experience and good results.

November 3, 2024
Unprompted review
Bmdigital logo

Reply from Bmdigital

Thank you, Chloe. Really appreciate the kind words.

Our whole team takes pride in moving fast and driving results without the usual agency drag. It’s been a pleasure working across so many parts of your growth stack, email, SMS, media buying, creative, and strategy.

Excited to keep the momentum going.

BM Digital Team

Rated 1 out of 5 stars

Absolutely awful to deal with

Absolutely awful to deal with. If your an ecommerce business stay far away. quality of work was terrible. When managing our ads at the start CPA was over €300 which is shocking. Threatened to sue us when after 3 months we requested to understand what the plan was as we were miles behind targets. In the end it cost us over €50,000 with no results. All we got were threats. Dont touch these guys. Feel robbed.

October 31, 2024
Unprompted review
Bmdigital logo

Reply from Bmdigital

We have no record of working with you and strongly believe this review is either mistaken or intentionally misleading.

Our team has never issued legal threats to any client, and we take accusations like these seriously. We’ve reviewed all client accounts, and nothing matches the details you’ve described.

If you believe this is a genuine misunderstanding, we’re happy to investigate further. Otherwise, we ask that you remove or correct this review, as it doesn’t reflect any real engagement with BM Digital or our team.

BM Digital Team

Rated 5 out of 5 stars

Good Investment

Good Investment. They have a big influencer network and are able to land partnerships that we could not have done without them. Gifting UGC content is among the best performing ads in our ad account.

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

4 months

We are 4 months in and we are very satisfied with the results so far. Much better than our previous vendor.

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

Bad Experience - would NOT recommend

TLDR: Pretty bad experience. After a little over 3 months of paying them for UGC, creatives, landing pages and ad management, we got maybe 3 or 4 sales total. 

During the pitch to work with them, their approach to using UGC, influencers and testing seemed impressive. Unfortunately, they move insanely slow and the quality of work was far below what's needed to succeed in the supplement space (even though we provided multiple examples to model). Despite a complete lack of results after 3+ months, they insisted we were close to making meaningful progress. However, when given the opportunity to test already developed assets for a couple weeks (i.e. very low risk or labor output on their end) without paying the management fee, they were not interested. 

Pros
- They seem like nice people
- You may get a result if you have alot time and money and you're operating in a less competitive niche than supplements.

Cons
- moved incredibly slow. It took more than 2.5 months to even start testing static images. Funnel was still incomplete when we started due to basic landing pages not being ready. Changes and edits that should have been made the same day took 10-14 days. 
- landing pages were not of sufficient quality to generate a result (despite us providing multiple examples of what was currently working in the space). 
- Had to request corrections multiple times. 
- pretty standard agency experience: oversell, underdeliver and the customer is the one who lost the time and money. They didnt care enough about the total lack of results to do anything to make it right.

May 1, 2024
Unprompted review
Bmdigital logo

Reply from Bmdigital

Hi MKL, we’re genuinely sorry to hear this was your experience, but we're also a bit confused by some of the details you've shared.

This review doesn’t match any project or client name in our records, but if you did work with us, we’d really like to understand what happened and make things right if something went wrong.

Please email our Client Success Director directly at willo@bmdigital.io so we can investigate this properly. We take client feedback seriously, and we want to ensure every engagement reflects the quality and performance we’re known for.

BM Digital Team

Rated 5 out of 5 stars

Scaling influencer collabs and whitelisting

We always wanted to do influencers, but could not get it to scale in house. This was a massive unlock for us. Highly recommend

April 23, 2024
Unprompted review
Bmdigital logo

Reply from Bmdigital

Thank you, Raemarie. It’s been awesome to see influencer collabs and whitelisting finally click into place for your brand.

Scaling this channel is tough without the right systems, and we’re glad we could unlock it for you. Appreciate the trust and the recommendation, excited to keep pushing the ceiling.

BM Digital Team

Rated 4 out of 5 stars

Highly recommend

Premium service led by real ecom operators

April 24, 2024
Unprompted review
Bmdigital logo

Reply from Bmdigital

Thank you, Clifford. Really appreciate the shoutout.

Our team’s built and scaled our own ecom brands, so we approach every account with that same operator mindset. It’s great to hear that came through in your experience.

Looking forward to more wins ahead.

BM Digital Team

Rated 5 out of 5 stars

Great agency...

Great agency. I highly recommend working with BM DIGITAL. It’s been more than a year and we’re very happy.

April 4, 2024
Unprompted review
Bmdigital logo

Reply from Bmdigital

Thank you, Timothy.

Appreciate your trust, it's clients like you that make the work meaningful. Excited for what’s ahead!

BM Digital Team

Rated 5 out of 5 stars

Great agency

Signed up because of friend recommendation. We increased spent from $2.4k/day to 12k/day while increasing profit. Very happy so far

April 11, 2024
Unprompted review
Bmdigital logo

Reply from Bmdigital

Appreciate you, Michael. Scaling from $2.4k to $12k/day and increasing profit is exactly the kind of growth we aim for.

Big thanks to your friend for the referral - and even bigger thanks to you for trusting us to take things to the next level. Let’s keep pushing.

BM Digital Team

Rated 5 out of 5 stars

Happy with results

They helped us lauch influencer channel and whitelisting campaigns. Service is excellent and we’re achiving some great results.

March 7, 2024
Unprompted review
Rated 1 out of 5 stars

Bad experience all round

Can only echo the other review left for this company.

Cheap, poorly made influencer content. They essentially have an open platform where any influencer can apply for your program. Which may absolutely work for some businesses, but did not work for us and was not how they had explained it to us.

What we discussed in our initial calls (being provided a curated list of influencers that would be a good fit for our brand, a small initial sample size to test the program out, overall strategy etc) was absolutely not what we received once handed over to our client rep.

Shockingly bad customer service from our client rep. He would send emails with ZERO context that were impossible to understand and therefore action. His communication was exceptionally poor and frustrating. He remained curiously oblivious to our many complaints and just generally had an attitude that suggested he knew best. Despite delivering subpar work time and time again.

It would take so many rounds of edits to get any work agreed on that we might as well have saved time and just done the whole thing ourselves. Lots of typos, mistakes, random off-brand or incorrect statements and incredibly poorly written content.

Ultimately, they did not understand our business and have a one size fits all approach that did not work for us at all. Coupled with one of the most frustrating client rep experiences I have ever received from a vendor to date.

We ended our relationship early because it was wasting our time, energy and money. It was clear they were not able to produce anything of quality for us.

October 1, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look