Boat Specialists Reviews 

353
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Just amazing. I was looking for a specific motor that most shops were running me around on. With Boat Specialists, I was able to get confirmation that I was making a good choice and talk to someone th... See more

Rated 5 out of 5 stars

I thought I would get better service & pricing from a Marine outfitter if it were closer to my home town & state. Kodiak, Alaska. That wasn't the case. Neither Washington or Oregon state marine outlet... See more

Company replied

Rated 5 out of 5 stars

I was a bit nervous about taking advantage of a great boat deal from Boat Specialists, being 3100 miles away... But, Kyle made it all easy by doing all the paperwork and arranging my purchase of a ne... See more

Company replied

Rated 5 out of 5 stars

I bought a Highfield Rib and 9,9 Merc. Prices were great and so was the service. I picked up my boat in Ventura, so I saw their operation and met the staff. They have a big, well stocked showroom, and... See more

Company replied

Company details

  1. Boat Dealer
  2. Boat Accessories Store
  3. Boat Repair Shop

Written by the company

Founded in Ventura, CA, in 1976, Boat Specialists has provided outstanding service, competitive pricing, and an excellent selection of boats and outboard motors to the boating community. Boat Specialists is an authorized dealership for all the major boat, outboard, and trailer brands, including Sea Fox, Barletta, Zodiac, Yamaha, Honda, Achilles, AB, Avon, Mercury, Tohatsu, Torqeedo, and more. With locations in Southern California and the San Francisco Bay, and over 50,000 square feet of showroom and warehouse space, we are able to offer our customers the very best selection of boats, outboards, trailers, parts, and accessories at unbeatable prices!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

353 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(353)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly professional and courteous people.

Boat specialist were expedient in processing my order. They communicated with me thoroughly with every step of the process from the acquisition of my motor from the manufacturer to the shipping and delivery logistics. Would highly recommend to anyone to trust these people for a great product

May 20, 2023
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Reply from Boat Specialists

Thank you, Benjamin, for your business and taking the time to leave a review. We hope you enjoy your new motor!

Rated 5 out of 5 stars

You had the part ..

You had the part ... the local Zodiac dealer didnt have it and couldnt get it. That says something and I will be back for more boating stuff. Thank You

May 23, 2023
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Reply from Boat Specialists

Thanks, Wayne, for your business. Glad to hear you found the part you needed!

Rated 5 out of 5 stars

A-1 Sales & Service

I thought I would get better service & pricing from a Marine outfitter if it were closer to my home town & state. Kodiak, Alaska. That wasn't the case. Neither Washington or Oregon state marine outlets could out preform Boat Specialists out of California..They got my new Achilles HB270-AL shipped out to my freight forwarder with a couple of days. I got my raft in 9 days it was awesome service. Raft arrived palatalized & packaged perfectly to prevent damage, and is holding air just like it should.

April 27, 2023
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Reply from Boat Specialists

Happy to hear you had a good experience with our team. Enjoy your new Achilles!

Rated 5 out of 5 stars

I bought an inflatable two years ago…

I bought an inflatable two years ago and recently a new Tohatsu outboard. No matter what the situation is your staff is always helpful! I have had contact with several of your staff from sales and service and they always showed interest in my challenge or needs.

May 19, 2023
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Reply from Boat Specialists

Glad to hear, Walter! Thank you for your continued business and happy boating!

Rated 5 out of 5 stars

Very easy process

Very easy to search for parts. Ordering was quick and easy. Received order in a few days.

May 18, 2023
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Reply from Boat Specialists

Thanks for the feedback and review!

Rated 5 out of 5 stars

Great price

Great price! Came in perfect condition and packaged well! Great boat. Will have it for many years to come. Thx!

May 16, 2023
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Reply from Boat Specialists

Thank you for the review. We hope you enjoy your new boat!

Rated 5 out of 5 stars

Boat Specialists

I ordered a new 2.5 Yamaha for my canoe. It arrived quickly and was packed perfectly. The shipper called me for delivery instructions.I called them with questions about my extended warranty, and got good answers promptly. I’m very happy and excited to use the motor!

May 13, 2023
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Reply from Boat Specialists

Thanks, Len, for the review. Glad to hear you are happy with your new motor. Have a great day and happy boating!

Rated 4 out of 5 stars

Great communication about my order

Great communication about my order. Everyone was very helpful, especially Jennifer Russell. Delivery was very prompt! Your website is also very people friendly!

April 21, 2023
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Reply from Boat Specialists

Thank you, Deborah, for the review. We are glad to hear your transaction with our team went smoothly. Have a great day and happy boating!

Rated 3 out of 5 stars

16.00 pump adapter cost over 16.00 to…

16.00 pump adapter cost over 16.00 to mail to me. Could of done USPS for a lot less. My mistake that will not be repeated.

May 8, 2023
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Reply from Boat Specialists

Thank you, Charles, for your feedback on shipping costs from USPS versus UPS. These costs are automatically sourced from the carriers themselves. I have shared your experience with our team as we are always working to make improvements to our system whenever we can. Thanks again and happy boating!

Rated 1 out of 5 stars

My motor came in with a dinged up…

My motor came in with a dinged up cawling and the shipping container was trashed

April 30, 2023
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Reply from Boat Specialists

Updated 06/08/2023. Hello Erik! Our sales team has confirmed that this issue has been resolved and that any damages to your motor have been remedied. Please let us know if there is anything else we can do for you. Thank you for your business and have a great day!

Hello, Erik. We are very sorry to hear about the condition of your motor upon arrival. We have obtained the pictures of the scratches on the cowling that occurred during transit and our team has reached out to you for resolution. Please call the dealership at your earliest convenience and we will take care of you. 805-644-6290.

Rated 5 out of 5 stars

Great customer service

Great customer service. Responsive and accommodating. Certainly would use again without hesitation. Shout out to Jenny for her help.

May 11, 2023
Unprompted review
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Reply from Boat Specialists

Thank you for the 5-star review. We appreciate your business!

Rated 5 out of 5 stars

Great service from ordering

Great service from ordering, correcting MY mistakes, and delivery. Highly recommend

April 27, 2023
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Reply from Boat Specialists

Thank you, Mary, for sharing your experience and happy boating!

Rated 5 out of 5 stars

Got what I ordered

Got what I ordered
Timely.

April 20, 2023
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Reply from Boat Specialists

Glad to hear you got what you needed. Happy boating!

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