Boat Specialists Reviews 

352
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Just amazing. I was looking for a specific motor that most shops were running me around on. With Boat Specialists, I was able to get confirmation that I was making a good choice and talk to someone th... See more

Rated 5 out of 5 stars

I thought I would get better service & pricing from a Marine outfitter if it were closer to my home town & state. Kodiak, Alaska. That wasn't the case. Neither Washington or Oregon state marine outlet... See more

Company replied

Rated 5 out of 5 stars

I was a bit nervous about taking advantage of a great boat deal from Boat Specialists, being 3100 miles away... But, Kyle made it all easy by doing all the paperwork and arranging my purchase of a ne... See more

Company replied

Rated 5 out of 5 stars

I bought a Highfield Rib and 9,9 Merc. Prices were great and so was the service. I picked up my boat in Ventura, so I saw their operation and met the staff. They have a big, well stocked showroom, and... See more

Company replied

Company details

  1. Boat Dealer
  2. Boat Accessories Store
  3. Boat Repair Shop

Written by the company

Founded in Ventura, CA, in 1976, Boat Specialists has provided outstanding service, competitive pricing, and an excellent selection of boats and outboard motors to the boating community. Boat Specialists is an authorized dealership for all the major boat, outboard, and trailer brands, including Sea Fox, Barletta, Zodiac, Yamaha, Honda, Achilles, AB, Avon, Mercury, Tohatsu, Torqeedo, and more. With locations in Southern California and the San Francisco Bay, and over 50,000 square feet of showroom and warehouse space, we are able to offer our customers the very best selection of boats, outboards, trailers, parts, and accessories at unbeatable prices!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

352 reviews

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4.7

All reviews

(352)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

I was completely impressed with their professionalism and customer service. THANK YOU RON BRIGGS.

September 2, 2025
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Reply from Boat Specialists

Thank you, Paul, for your business. We will let Ron and the team know you were happy with the service you received!

Rated 5 out of 5 stars

Best price and wonderful people to do business with

I placed an online order which ended up with unforeseen complications but Jenny made it all good. She went above and beyond to make the deal good and when I got there to pick up my outboard, everyone was super friendly and helpful. Best price on an outboard that I could find. Great company to do business with.

August 8, 2025
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Reply from Boat Specialists

Thank you, Wil, for choosing Boat Specialists! We are glad to hear you had a great experience with our team. Happy boating!

Rated 5 out of 5 stars

5 Star experience with Kyle

This is my second boat I've bought through Boat Specialists. On my most recent purchase, I worked with Kyle from the team who was very transparent, informative and detailed. I had the boat shipped across the country. All of those logistics were handled in a top class way through Kyle and his team.

Once the boat was delivered, Kyle spent the time walking me through everything - the trailer, the boat - top to bottom. He went as detailed as I wanted to go - and then some. After a week of taking delivery - he called to check back in to make sure everything was working / ask how the boat was performing.

While we are on completely opposite ends of the country, I would strongly consider them for any future boating needs I would have personally.

If you are in the boat market - I would strongly recomend giving them a call. Kyle specifically did an amazing job - through the entire process. I am thrilled about the outcome.

August 15, 2025
Unprompted review
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Reply from Boat Specialists

Thank you, Chris, for your business and taking the time to leave us a review of your experience! We appreciate the recommendation. Have a great day and happy boating!

Rated 5 out of 5 stars

Legit

They sent legitimate Achilles replacement parts in a timely manner.

July 16, 2025
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Reply from Boat Specialists

Thank you, Joe, for your business!

Rated 4 out of 5 stars

Misstep made Right

4 Stars. I made a mistake in inputting the address and despite an email and speaking to a human, the item was still misdelivered. However the company has since done what they can to make it right and I appreciate companies that hold them selves accountable.

July 7, 2025
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Reply from Boat Specialists

Thank you, Laughlin, for your business and taking the time to leave a review. We are glad to hear we were able to make things right.

Rated 5 out of 5 stars

A+++ place

A+++ place! Purchased a 15hp mercury outboard. They kept close contact on delivery. Delivery was fast from California to Indiana. Would do business again.

June 8, 2025
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Reply from Boat Specialists

Glad to hear your outboard arrived in Indiana so quickly. We appreciate your business and the review. Enjoy your new motor!

Rated 5 out of 5 stars

Customer service is paramount

Excellent customer service! Jennifer kept me plugged in and went the extra mile to ensure my motor got sent out! Way to go Jennifer!!

June 27, 2025
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Reply from Boat Specialists

Thanks, Richard, for the review! We are glad to hear you had such a positive experience with our team. Happy boating!

Rated 4 out of 5 stars

Right valves

Right valves, right price. Delivery was avg. $, a little slow overall.

June 25, 2025
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Reply from Boat Specialists

Thank you, Scott, for your business and for taking the time to leave a review!

Rated 5 out of 5 stars

I bought a motor on sale online

I bought a motor on sale online. It turned out to be out of stock. I contacted Boat Specialists to figure out options. Boat Specialist honored the sale price and contacted the motor distributor to fill my order. Once the motor arrived at Boat Specialists, it was shipped out and arrived amazingly fast.

Boat Specialists were fast and friendly. I’d buy from them again and recommend them to a friend.

May 26, 2025
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Reply from Boat Specialists

Thank you, Jason, for your business and for taking the time to leave a review!

Rated 1 out of 5 stars
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Reply from Boat Specialists

Thank you, John, for your feedback. Some clearance and hot deal items, such as this motor, have the disclaimer that they are on a first-come first-serve basis. The website is updated daily, however, sometimes an item is allowed to go into the shopping cart before the website is updated. In this case, unfortunately, another customer bought the motor less than an hour before you did. We are working with our web team to alleviate this issue so that we can continue to offer the best deals available without these occurrences.

Rated 5 out of 5 stars

Very professional

Very professional, timely and easy to deal with
Competitive pricing

June 13, 2025
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Reply from Boat Specialists

Thank you, Franki, for your business!

Rated 5 out of 5 stars

I ordered some rubber handles for my…

I ordered some rubber handles for my Achilles dinghy. This very responsive customer support team contacted me about a duplicate order I had submitted, straightened it all out with no hassle for me, and got me the handles. I highly recommend this company.

May 23, 2025
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Reply from Boat Specialists

Thanks, Robert, for your business. We're glad to hear you're happy with the service you received!

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