bobbleheadcraft.comReviews 

219
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's amazing quality and the high level of customization, with many noting the exceptional artistry and attention to detail that perfectly captures personalities and likenesses. The staff is frequently highlighted for being responsive, courteous, and professional, making the ordering process straightforward and pleasant. Many people are delighted with the finished product, often describing it as a perfect and unique gift that brings immense joy to recipients. However, some customers experienced issues with the product's fragility, noting that it felt soft and uncured upon arrival, raising concerns about potential damage. A few other people also felt that the shipping tracker lacked estimated delivery dates, and in some cases, orders were not received despite being marked as delivered. Additionally, some reviewers were not happy with the resemblance of the bobbleheads to the provided photos, even after requesting revisions, leading to disappointment with the final product.

What people talk about most

Product

Customers consistently note positive experiences with product, often expressing happiness with the end result... See more

Quality

Users describe positive interactions with quality, with many customers expressing happiness with the end... See more

Order

Customers had positive experiences with order, with many expressing satisfaction with the final product and... See more

Staff

Reviewers highlight positive aspects of staff, often describing the team as helpful, responsible, and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers reporting timely delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My bobble head looks amazing and the customization was great! The only flaw I had was the bobble head feels soft and very fragile like it’s was not cured before shipping. We have it on a shelf so no o... See more

Rated 5 out of 5 stars

Bobblehead craft did an excellent job on the piece I ordered for Fathers Day. They were great about sending proofs of the work in progress and making adjustments. I am very happy with the end result,... See more

Rated 5 out of 5 stars

Oh my gosh!! Thank you so much for doing such a super job on the Bobblehead for our boss, an attorney, for Boss Appreciation Day! He is MORE than happy to have received it, and you truly captur... See more

Rated 5 out of 5 stars

We ordered a custom bobble head for my grandfather who is a 25+ year “Red Coat” (usher) at Ohio State football games. Something he loves and very proud of. Not only did his face look like him, but th... See more


4.3

Excellent

TrustScore 4.5 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(219)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The custom bobble head I ordered came…

The custom bobble head I ordered came out PERFECT! Looked just like the photo I sent and the company was very communicative. It takes a while to receive it so keep that in mind but it was worth the wait! They did an excellent job and added all the things I requested.

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful!

Didn't get first bobblehead in the mail and they made another one for me. It came out great they were wonderful with the back and forth emails. The bobblehead looks just like my bf. I highly recommend this company.

January 18, 2024
Unprompted review
Rated 1 out of 5 stars

So disappointed..

I was very excited about having a bobblehead made for my son. They sent me a picture of the bobblehead during the process and it didn't resemble my son at all. I asked them to make the nose and face longer as in the pictures I sent. Also the eye color and hair color were wrong. I never received any other communication just the doll. When it arrived it looked exactly the same way it did in the picture they had sent me earlier. The only change they made was the eye color and hair color. The shape of the face and nose were never changed. The logo I sent for the front of the shirt was done wrong. They offered to send me stickers to fix the logo and just a new head for $20 with stickers to attach it to the body meaning it won't bobble. So disappointed.

December 31, 2023
Unprompted review
Rated 5 out of 5 stars

Parent’s memorable keepsake

Parents received their keepsake of a vacation to Punta Cana.
The process: The photo was given to them of my choice. They made a model to preview. They ask for any adjustments within a time frame so it can get completed, so stay in touch with emails during the process. (They tweaked a small adjustment that only family would notice about our dad’s mouth and they revised it as requested.)
All the attire and accessories on our parent’s photo we sent, they succeeded to a T with the model.
Our parents thought it was amazing! Even the free dog matched their household dog.
I loved that we got to see it before it was received. Updates were shared throughout and notified when done and shipped.
Glad we tried this as a gift and the site is legit. Sometimes it is hard to decide to purchase internationally because of scams.
This is a trusted site and it would make a great gift for anyone.

December 11, 2023
Unprompted review
Rated 4 out of 5 stars

4 stars

Very satisfied with the quality and how accurate it looked.
The only bad thing was getting it shipped from China made my wife's Christmas gift arrive on Jan. 7th.

January 7, 2024
Unprompted review
Rated 1 out of 5 stars

buyer beware

I got a damaged product and told it was made that way and if I don't like it, I can fix it myself. I got the bobblehead and it had brown paint smeared on the arms and leg. I asked for the defect to be corrected and I was told by the company that it was a "tattoo". I pointed out that it was not a tattoo but smeared brown paint. The company told me that if I didn't like it, I can remove it with nail polish.

To add insult to injury, I ordered the item on November 25th and received it December 27th. And yes, I was going to give this as a Christmas gift but could not since the recipient left on the 26th.

Don't say you weren't warned to stay away.

December 27, 2023
Unprompted review
Rated 5 out of 5 stars

I love it

I love it! They had patience for all the requests, and their response was fast. The results are beautiful and the price is reasonable. I recommend!

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you so much

We held a birthday party for SEAN who a friend of mine in Tokyo, Japan. He was very pleased with my gift.
Thank you so much.

December 26, 2023
Unprompted review
Rated 5 out of 5 stars

Very Close Likeness!

They did an excellent job creating a fun, near-likeness of my step-daughter in a graduation gown and cap. The eyes, hair, face, and skin tone are all spot on!

December 19, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a bobblehead for my brother…

I ordered a bobblehead for my brother and paid extra for speedy shipping. It took nearly a month for them to even ship it, it arrived really late, and the quality was laughably horrific. The strings on the guitar looked like frosting a child had squeezed onto a cookie. The lines are super crooked and it looks like nobody even tried to make it look good. Seriously looks like a toddler made this out of play dough. The head itself is pretty good, but the entire guitar is terrible and ruins the rest of it. There was also a small dog added at the base, which I did not order and had no idea where it even came from. It wasn't in the initial mockup they sent. Just unbelievably terrible quality. I will never order from this site again.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Communication was great

Communication was great. We really appreciated that we were sent a proof prior to finalizing the project, in case changes were made. We suggested some minor changes and were very happy with how the final product came out. We will be recommending this to all our family and friends.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

I love the fact that they show you…

I love the fact that they show you details of the product thats been made before it's finished, incase of any changes, and a great job it was. Wording on the item was misspelt, emailed them to let them know, and was handled well. Thsnkyou.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Super Cool!

I am more than happy with the work they did for me! The person receiving this is one of those people that are very hard to gift. This is such a great idea and I will use them again! I had no problem with communication and I feel like there is a level of concern on their part, Thank You!

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

Bobblehead Craft made my bobblehead…

Bobblehead Craft made my bobblehead exactly the way that I wanted it done. They made all the changes as we created the bobblehead along the way. It came out wonderful! I will definitely use them the next time I order another bobblehead. Thanks!

October 21, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look