Bodybuilding.com Reviews 573

Mighty Millie is very prompt and courteous. She went above and beyond and I am very satisfied. Outstanding Customer Service. Thank you.

Millie assist me and resolved my issue right away, she’s amazing thanks a lot of course I’ll do more business with bodybuilding! 🙏🏼

I ordered some products from Bodybuilding.com, and they shipped the package. However, after more than a month and a half had passed, the package still hadn't arrived. Furthermore, the tracking status hadn't been updated in a month. So, I contacted them, and they told me that the package was, in fact, never picked up by the courier and was never sent, even though the tracking showed that it was sent. If I hadn't contacted their support team, who knows how long I would have had to wait for nothing.

I recently made an order where I would purchase 2 products and get 1 free. The free item was not shipped, and after contacting customer support they fixed it immediately. I really appreciated their responsiveness and I feel good about making future purchases. A satisfied, new customer.

Thank you so much for your help lean leah

Shes the best 💪🏻 Nothing more to say as it says everything 😉

Very kind, accommodating, fast, and just a delight! I started off upset ended on a very good note. Best customer service I've had in a very long time@

my package was held at customs and then returned to sender, this all happened due to a mistake on the sender-warehouse declaring double the value of my package. Singapore customs would not release the double priced package unless the duty was paid. the duty to be paid was nearly sgd100, customer service helped me throughout this mishap, by assisting me with gaps in my information. i was assigned with a very good communicator and it was very easy for me to understand the mishap and how i should proceed, the easiest would be to return the mis-priced package and get a refund for my purchase. customer service was very attentive to the details of the situation and provided a helpful and assistive human experience during this whole saga.

thanks. :)

Scammers, i pay my order 132,23€ on 15.01.2023, and today i have nothing yet, only 100 emails send frome me ti bodybuilding.com, BE CAREFULL ARE SCAMMERS

Amazing. Instant response. Thorough. Got the package. Very pleased with the service I received. Good service is hard to come by these days, especially with some supplement companies but this was not my experience at all.

I recently had a fantastic experience with bodybuilding.com ’s customer service. The representative who assisted me was friendly, knowledgeable, and went above and beyond to address my concerns. Thanks to their exceptional service, my issue was resolved quickly and I felt valued as a customer. I highly recommend this company to others.

“Lean Leah” was quick to address my issue and made sure my needs were met. Excellent customer service!!!

BB.com had a sale on creatine, i ordered and then a day later the price dropped and a chat thru the website resulting in a refund of the difference, in minutes. Easy as pie. Thanks!!

My order was marked delivered and I didn't receive it. Gainz Garrett handled my claim quickly and efficiently. 100% happy with my customer service experience.

placed an order on the 29th December but expecting a bit of a delay due to the holidays. I've emailed them three times now. It took around 3-days to reply. Acceptable I suppose. What's not acceptable is that at then end of Jan they've told me I'll have to wait 45-days for my 'lost' order to be located and I shouldn't contact them (the support team) before the 3rd of March. Absolute rubbish service. I've read all the reviews below mine. Shame I didn't see those before I ordered due to the discount offered. I will not be ordering from them again.

Lean Leah responded to my email promptly and helped me with my issue. Thanks Leah!

Used to be really good. I made an order supposed to be here long ago. It is not moving. Live chat is a big lie, there is no one looking at, there is no number to call and they dont respond to mails. they became a scam unfortunately. i ll file a case at customer protection branch.

I made an order 2 weeks ago and NOTHING!
BB.COM is a TOTAL SCAM!!!!

I ordered on January the 4th . One label created by UPS and after 2 days the label was cancelled and the "product" was returned to seller. A new label was created by UPS and again the product was returned to seller.
DO NOT BUY FROM THEM.
They charge us, products are not available and then impossible to contact them.