Postage went well however their whole discount system does put me off. There is always better discount codes if your willing to search for them. Or they will drop the price just after you buy. It does... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The delivery is in good time but also quicker than expected sometimes. May need a bit more wider range of protein shakes from body building ware house itself, other than that the experience is goo... See more
Company replied
I really like the products from BBW, always high quality. However something has to be done about the price of whey protein. Its now unpayable, the cheaper protein powders are of very poor quality.
Company replied
Purchasing was straightforward. The product is as good in terms of content as any other protein powder I have purchased whilst it can be a tiny bit lumpy if only using a protein shaker and circular wh... See more
Company replied
Company details
- Fitness and Nutrition Service
- e-Commerce Service
- Food Manufacturer
- Health Food Store
- Sports Nutrition Store
- Vitamin and Supplements Store
Written by the company
Bodybuilding Warehouse is the UK's leading supplement superstore. We offer both our own range of high-quality Bodybuilding Warehouse brand supplements, and over 50 other leading brands at the UK's lowest prices. We pride ourselves on quality and service - and offer FREE training and supplement advice. Check out our site today and join the winning team. Be your best with Bodybuilding Warehouse! We also offer wholesale accounts for gyms, stores and personal trainers. Get in touch for more information.
Contact info
Unit 1 Guinness Road Trading Estate, Guinness Road,, M17 1SB, Manchester, United Kingdom
- customers@kbfenterprises.com
- www.bodybuildingwarehouse.co.uk
4.0
Great
36K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery fast and quick but I wanted to…
Delivery fast and quick but I wanted to return the items bc I made a mistake and the process and the customer service is the worst. I’m still waiting for my refund and it’s been more than a week. They still sending emails.
Bad bad experience
July 6, 2026
Reply from Bodybuilding Warehouse
Hi there
Thank you for taking the time to share your feedback with us.
We are truly sorry to hear that your experience didn't meet your expectations. We completely understand how frustrating that can be, and we sincerely apologize for the inconvenience.
Warm regards,
Team Warrior
Normally great company and fast…
Normally great company and fast deliveries. Unfortunately, on this occasion part of my order arrived damaged. Again, credit where it's due, the issue was resolved rapidly. However, had they packaged the order in a more cautious and protective manner, the damage would never have happened.
July 8, 2026
Reply from Bodybuilding Warehouse
Lt81,
We appreciate your feedback and are glad we could resolve the issue quickly. We understand your concern regarding the packaging and assure you we are reviewing our methods to prevent similar incidents in the future.
Bodybuildingwarehouse
Reply from Bodybuilding Warehouse
Nicola,
We're delighted to hear that your ordering experience was efficient and that you received your delivery quickly. Thank you for your positive feedback; it means a lot to us.
Bodybuildingwarehouse
Poor customer service
The offer was buy two get a third one free. Due to my error of only placing two in the basket I only got two. I asked could the third be sent to me and they said no. I asked to cancel the order, this was not possible (although the order hadn’t been despatched). I was offered a token gesture of £5, instead of the free item. I have dealt with this company for years now. No more.
You can assist by honouring the offer and sending the third tub. That would be reasonable. But you won’t. I have emailed about 6-7 times now and you are not willing to resolve the issue for me.
July 8, 2026
Reply from Bodybuilding Warehouse
We're sorry to hear that you were disappointed with our customer service.
We always strive to provide the best possible support, and we'd really appreciate the opportunity to make things right. If there's anything we can assist you with or if your issue is still unresolved, please get in touch with us and we'll do our best to help.
Thank you for your feedback.
If i could give it a 0 i would
If i could give it a 0 i would. Truly the most disappointing order i have ever made. That protien powder is the most disgusting powder i have ever had. Truly vile is an understatement. Do not buy this and do not waste your money like i did 😡🤢
July 3, 2026
Reply from Bodybuilding Warehouse
Hi Eleanor,
We're very sorry to hear that your experience with our protein powder was so disappointing.
This is certainly not the standard we aim to provide, and we sincerely apologise that the product didn't meet your expectations. We take all customer feedback seriously, and your comments will be shared with the relevant team for review.
If there's anything we can do to help or if you'd like us to look into this further, please don't hesitate to contact our Customer Support team. We'll be more than happy to assist you.
-Support Team
Protein bucket was cracked and protein…
Protein bucket was cracked and protein bars were melted badly, threw out the creatine as while it was advertised as unflavoured it made everything i put it into bitter and repulsive to consume
July 7, 2026
Reply from Bodybuilding Warehouse
SplitEdge,
We are concerned to hear about the damaged protein bucket, melted bars, and your experience with the creatine. We are actively reviewing our packaging and product quality processes to prevent these issues. In the meantime, I've sent you an email to see how we can get this resolved.
Bodybuildingwarehouse
Good value and flavour
July 3, 2026
Reply from Bodybuilding Warehouse
Hi,
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear you were able to take advantage of a great deal. We really appreciate you taking the time to share your feedback, and we hope you enjoy your purchase!
Thanks again for choosing Team Warrior, and we look forward to serving you again soon.
great price great product
July 7, 2026
Reply from Bodybuilding Warehouse
Thank you so much for your wonderful feedback! We're delighted to hear that you are happy with both the product and its value. We appreciate you taking the time to share your positive experience.
Great product and fair price.
July 6, 2026
Reply from Bodybuilding Warehouse
We're so pleased to hear that you're happy with the quality of our products and found them to be great value for money. Your support means a lot to us, and we hope to see you again soon.
-Support Team
Another great deal
Another great deal, top quality product. Arrived promptly. Thank you!
July 7, 2026
Reply from Bodybuilding Warehouse
We're delighted to hear that you found our products to be top quality, great value for money, and that your order arrived promptly.
-Support Team
Very fast and efficient delivery great…
Very fast and efficient delivery great products at competitive prices
March 27, 2026
Reply from Bodybuilding Warehouse
We're so pleased to hear that your order arrived quickly and that you're enjoying our products. It's great to know you found them to be competitively priced as well.
-Support Team
Fantastic customer service had a…
Fantastic customer service had a problem with order delivery was damaged on arrival and mark was extremely helpful and resolved the problem straight away we always purchase products from body building warehouse good value for money great taste and mix well so glad to see the vegan protine back i would like the yearly delivery brought back ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 😁
July 6, 2026
Reply from Bodybuilding Warehouse
We're delighted to hear that Mark was able to resolve the delivery issue quickly and provide the level of customer service you deserved. We'll be sure to pass your kind words on to him.
It's also wonderful to know you've continued to choose Bodybuilding Warehouse for your supplements and that you're enjoying the great taste, value for money, and mixability of our products. We're especially pleased to hear you're happy to see the Vegan Protein back!
Thank you as well for your suggestion about bringing back the yearly delivery subscription. We truly value your feedback and will make sure it's passed on to the relevant team for consideration.
-Support Team
Reply from Bodybuilding Warehouse
We're delighted to hear that you're happy with the quality of our products, found them to be great value for money, and were pleased with the speedy delivery.
-Support Team
Protein purchased not useable.
Bought three 4kg tubs. One tub of protein was broken on arrival with 50% of powder spilled out. Did not even come with the free shaker as advertised. Not impressed.
July 6, 2026
Reply from Bodybuilding Warehouse
William Newell,
We are very sorry to hear about the damaged protein tub and the missing shaker. We appreciate you bringing these issues to our attention, and we are looking into what went wrong with your order. In the meantime, I've sent an email on how we can get this resolved.
Bodybuildingwarehouse
Reply from Bodybuilding Warehouse
We're thrilled to hear that everything from ordering to delivery met your expectations. It's wonderful to know you're enjoying the value of our protein products.
-Support Team
One star because trying to refunding my…
One star because trying to refunding my product not responding back at all
July 1, 2026
Reply from Bodybuilding Warehouse
We're so pleased to hear that you enjoyed our products, found the delivery fast, and loved the taste. We truly appreciate your support and look forward to your next order.
-Support Team
Had problem with good received emailed…
Had problem with good received emailed to sort problem out resolved in a week thanks again
July 1, 2026
Reply from Bodybuilding Warehouse
We're so glad we could quickly resolve the issue with your order. Thank you for your patience and for sharing your positive experience!
Quick delivery
Quick delivery.
The creatine spoils the taste of coffee so will only be having it in a smoothie.
June 30, 2026
Reply from Bodybuilding Warehouse
We're pleased to hear you were happy with the quick delivery. Thank you as well for sharing your feedback about mixing the creatine with coffee. We appreciate your honest comments and hope you continue to enjoy it in your smoothies.
-Support Team
Always excellent products and great…
Always excellent products and great prices. Always friendly and professional and helpful when need to talk to Customer service. Will be ordering again in the near future.
June 30, 2026
Reply from Bodybuilding Warehouse
We're delighted to hear that you've consistently enjoyed our products and found them to be great value. It's also fantastic to know that our Customer Service team has been friendly, professional, and helpful whenever you've needed us.
We truly appreciate your continued support and look forward to serving you again soon!
-Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.