I ordered my product 3 days ago in Belgium, and it still hasn’t been delivered or even shipped. I’ve tried contacting the company multiple times via email, but I have received AI responses. To this... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I love their products. High quality whey, the flavours are amazing, fast delivery. However, no support whatsoever. I needed to contact their support once, the emails was replied days after I... See more
Company replied
Order went well, clear website and quickly delivered. Only negative point: the product’s lid doesn’t fit well, so it opened during the delivery. As a result, a small amount of powder (bodylab weight g... See more
Ordered 8th march, did not recieve anything. Contacted customer support and got the response that they recieved my returned package. According to the email I would get my money back in max 5 days. T... See more
Company details
Written by the company
Bodylab.nl is specialist op het gebied van sportvoeding in de Benelux. We werken enkel met professionals en deze webshop is ontstaan uit de jarenlange ervaring die we hebben opgedaan op het gebied van sportvoeding voor fitness en krachtsport.
Contact info
Taanderstraat 13, 2222 BG, Katwijk, Germany
- info@bodylab.nl
- www.bodylab.nl
2.8
Average
2K reviews
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
sorry to say that a box of glutamine…
sorry to say that a box of glutamine was open and spilled all over and out the box ,,shame but rest was good
regards paul
September 3, 2021
Unprompted review
My package was for one day in front of…
My package was for one day in front of the door of my neighbor , outside. i was lucky that nobody take it
Thank you DHL
September 3, 2021
Unprompted review
Make sure the lid is closed before shipping
Thank you very much for the the delivery.
This time I rated my experience with 2 stars. Because I found the lid of the protein powder bucket off, when I opened the box. Therefore the box and my kitchen were covered with protein power.
That is why I would like to give as feedback to additionally check whether the lid is closed properly before shipping.
Kind regards,
Jim van Driel
August 28, 2021
Unprompted review
Excellent service and quick delivery
August 26, 2021
Unprompted review
Always great products
Always great products, They were delivered free as fast
even thought they had to come from germany. DHL gave it to BPost and it got delivered in the hallway , so thats great . Well done. Greetings .
August 26, 2021
Unprompted review
so far so good
August 26, 2021
Unprompted review
The package exploded in the box so…
The package exploded in the box so there was powder everywhere
August 25, 2021
Unprompted review
good delivery service
August 25, 2021
Unprompted review
I did not recieve anything
August 20, 2021
Unprompted review
I didn't receive my package
I didn't receive my package, and DHL said their couriers can sign customers' orders. It means that all DHL postmen can steal customers' packages by signing for me. The sender, Bodylab which is also rubbish, still did not respond to this situation! So, People.... if you guys see this! Never! Ever! Buy stuff from BodyLab! and Never, Ever use DHL !!!!
August 20, 2021
Unprompted review
5 stars
delivery was smooth, product received is very good conditions. would definitely use again.
August 11, 2021
Unprompted review
Happy customer
As always good products and now with a super discount. Quick delivery in perfect condition. Happy customer!
August 10, 2021
Unprompted review
Deliverd 1 week to late
Deliverd 1 week to late. Last time i order at bodylab. Service is zero
August 9, 2021
Unprompted review
This is my first order and im really happy.. because they let me know that it takes little bit longer because of the big orders so im a happy customer 😁
This is my first order and im really happy!! Because
August 6, 2021
Unprompted review
Each time happy with my delivery
August 6, 2021
Unprompted review
Bodylab perfect purchase experience!
Bodylab offers many options and price for all needs and budgets.
Very quick delivery. I super recommend this site.
August 1, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.