BogenSportWelt Reviews 1,347

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Archery Store
  2. Adventure Sports
  3. Fitness Equipment Store
  4. Online Food Ordering Service
  5. Outdoor Sports Store
  6. Sports Accessories Wholesaler

Written by the company

BogenSportWelt.de Dein Bogensport und Armbrust Shop bestelle hier Deine Bögen, Armbrüste, Pfeile & Ziele✓ kompetente Beratung✓ großes Lager✓ Versand innerhalb der EU✓ drei Ladengeschäfte✓


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommend

Fast and excellent customer service. I recommend this company as reliable and having good business ethics.

August 20, 2024
Unprompted review
Rated 1 out of 5 stars

BAD SERVICE

BAD SERVICE - Felt like i wasn´t welcome.
I grabbed the handle to frontdoor at BogensportWelt at excatly 14:58 saturday d. 20.07.2024, the door was locked, although the opening hours were until 15 on saturday's. I call the number on the sign at the door at 14:59 (registered on my phone) NO answer! Then I walk round the building, where I met a guy that worked at BogenSportWelt, the time was now 15:01, I told him that I came from Denmark past right by Anklam, that's why I wanted to stop to buy a tube of glue, this was not possible at all as the shop closes at 15 o'clock, "come on" I said, "I tried to open the shop door at 14:58", He didn't care, I could return monday at 9 o'clock.........I'm really disappointed with such poor customer service, I even pointed out that I had taken a detour, not a big one, but still to buy this glue. that the store will really treat a customer in this way - - I have never encountered anything like it. I actually thought that punctuality was a hallmark of BogenSportWelt, which it clearly isn't when you close shop to early

July 20, 2024
Unprompted review
BogenSportWelt logo

Reply from BogenSportWelt

Hello Jan, thank you very much for taking the time to give us detailed feedback.

We are very sorry, that the door to our store was already locked 2 minutes before closing time. That´s definitive not usual!

Our telephone hotline is only manned between 9 a.m. and 11 a.m. on Saturday, which is why nobody could be reached there at the time you mentioned.

Near the warehouse, you met a colleague on our premises who unfortunately speaks no English at all and tried to make you understand with his hands and feet. Our colleague tried to explain to you in his rudimentary English, probably unfriendly and disinterested due to the language barrier, that the store is only open until 3 pm on Saturday (it was already past 3 pm) and that it would unfortunately be too late now and you could only come back on Monday.

We are very sorry to hear that you were so annoyed with our service and we apologize for the inconvenience caused!

We would be happy to send you the required adhesive without shipping costs. Please send us a short e-mail to support@bogensportwelt.de with the desired item and your address details.

We look forward to hearing from you and until then, best regards from the BogenSportWelt team

Rated 5 out of 5 stars

Realy fast delivery

I ordered some wooden arrows (not for the first time) with extra specifications (spine, weight, color) on a Sunday. Received them the following Thursday (in Denmark) The shafts looks and shoots great.

March 2, 2023
Unprompted review
Show reviews in all languages. (1,347 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look