DO NOT CONTACT THIS COMPANY. I was told I needed to sort somethings out my end first. Yep fine. I’ll call you when I have sorted it out. Now getting phones 3 times a week hounding me for the paperwo... See more
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Your call handler read through what was obviously a computer script much too fast. Anything I had to say was interrupted. Even after I stated that she had not let me finished, she continued to 'b... See more
Company replied
I would like to be honest about my opinion. The only part which i was very disapointed about was the boiler assesment. A gentleman man round to check where to fit our boiler he was very ignorant rushe... See more
Company replied
We were shocked at the cost of a new potential boiler- quoted by the "leading provider". The process to access this scheme was managed by Boiler grants- reducing my stress. The assistant made the te... See more
Company details
About Boiler Grants
Information provided by various external sources
If you are receiving certain benefits you may qualify for a grant towards replacing your old boiler.
To be eligible you must be a homeowner or a private tenant (with permission from your landlord) and be in receipt of one or more of the following benefits which will be checked by us during your call:
- Child Tax Credit + Annual household income is below a certain threshold (determined by how many people live in the property)
- Working Tax Credit + Annual household income is below a certain threshold (determined by how many people live in the property)
- Universal Credit + Monthly earned income is below a certain threshold (determined by how many people live in the property)
- Income-related Employment and Support Allowance (ESA)
- Income-based Job Seekers Allowance (JSA)
- Income Support
- Pension Credit (Guarantee credit only or both Guarantee Credit and Savings Credit)
Your boiler needs to be at least 8 years old.
It’s possible that the full cost of new boiler will be covered by the grant, but it’s more likely that you’ll need to pay something towards it.
In the event you don't qualify for a boiler grant we can still help with a low monthly cost option.
An inefficient boiler will be costing you hundreds of pounds per year in wasted energy.
Boiler Grants is part of the Holmes Media (UK) Ltd group.
Contact info
11 The Point , LE16 7QU, Market Harborough, United Kingdom
- www.boilergrants.co.uk
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Excellent, quick reply to my application.
Phoned your company and a lovely lady dealt with my questions politely and professionally. Really good response.
Very speedy response
I was in need of help and this team responded within 24 hours. I am so pleased I qualify .
Very Very Good
The most polite helpfull person called me minutes after I sent application through she took me through some questions , Great service.
Excellent Service
Having filled out the application form I received a phone call from Ailsa. The call was to confirm the information supplied and inform me of documentation required by the surveyor. I cannot praise too highly the effeciency with which the company has responded to my application.
Recommend this company to anyone
I would recommend this company to anyone they are very helpful and friendly
Perfect
Straight forward process - easy, clear, simple. Excellent customer service. Genuine.
Assistance given for a new Boiler
Very efficient service. Information clearly given and easy to understand.
Boiler Grants and loft insulation
The lady was lovely and very polite, she went through the information with me and there was a success in the whole conversation.
I was told that I was going to get a call and then arrange a time with the surveyor who was going to go through the survey and see if I'm eligible. I was also told what information I needed..All the information given was useful.
Thanks!
Excellent
Elsa was extremely helpful - her Customer Service Skills are an Asset to your Company. Many Thanks
Excellent service , reliable honest and trustworthy .
The service I received from Elsa was superb . Elsa guided me through the application process and gave me An excellent service and approved my boiler grant with a trustworthy and reliable boiler company , thank you .
Govt funded boiler scheme
I spoke to a very helpful lady called Ailsa and she explained the process and answered all of my questions in full. Excellent customer service on her part.
I was literally surprised.
I had a phone call from a lady from the Boiler Grants seconds after I completed the form on the line. She was helpful, understanding, and also patient with my hearing difficulty. Very impressed!!
Fantastic! They were super prompt, pleasant and professional!
The lady that called
Me brightened my day! It was within a hour of me applying online, she was happy and very helpful! My highest recommendation
Wonderful
They were very helpful and efficient. They were very polite and helped you in any way you needed. They also kept you up to date with your applications progress.
Very helpful
I was apprehensive about doing this,as we have always tried to cope without outside help, but the lady from Boiler Guide went through things with me, and arranged a suitable call-back time to confirm details with my husband. She was very friendly, and explained things in a way I could understand.
Friendly, fast, efficient
I registered at 5:30 pm and before 7:00 pm the same day I had a call from a lovely advisor. She was friendly,professional And very reassuring. 10/10
Boiler Grants
Very helpful with quick service. Clear information and instruction.
Great customer service, very efficient.
Filled in the online application, got a phone call within a few hours. Had to phone back with the make and model of my boiler. They said I qualified for a new one, explained what would happen next and sent a confirmation email. Very polite on the phone. So far, so good!
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