DO NOT CONTACT THIS COMPANY. I was told I needed to sort somethings out my end first. Yep fine. I’ll call you when I have sorted it out. Now getting phones 3 times a week hounding me for the paperwo... See more
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Your call handler read through what was obviously a computer script much too fast. Anything I had to say was interrupted. Even after I stated that she had not let me finished, she continued to 'b... See more
Company replied
I would like to be honest about my opinion. The only part which i was very disapointed about was the boiler assesment. A gentleman man round to check where to fit our boiler he was very ignorant rushe... See more
Company replied
We were shocked at the cost of a new potential boiler- quoted by the "leading provider". The process to access this scheme was managed by Boiler grants- reducing my stress. The assistant made the te... See more
Company details
About Boiler Grants
Information provided by various external sources
You could be entitled to a boiler replacement grant!
If you are receiving certain benefits you may qualify for a grant towards replacing your old boiler.
To be eligible you must be a homeowner or a private tenant (with permission from your landlord) and be in receipt of one or more of the following benefits which will be checked by us during your call:
Your boiler needs to be at least 8 years old.
It’s possible that the full cost of new boiler will be covered by the grant, but it’s more likely that you’ll need to pay something towards it.
In the event you don't qualify for a boiler grant we can still help with a low monthly cost option.
An inefficient boiler will be costing you hundreds of pounds per year in wasted energy.
Boiler Grants is part of the Holmes Media (UK) Ltd group.
If you are receiving certain benefits you may qualify for a grant towards replacing your old boiler.
To be eligible you must be a homeowner or a private tenant (with permission from your landlord) and be in receipt of one or more of the following benefits which will be checked by us during your call:
- Child Tax Credit + Annual household income is below a certain threshold (determined by how many people live in the property)
- Working Tax Credit + Annual household income is below a certain threshold (determined by how many people live in the property)
- Universal Credit + Monthly earned income is below a certain threshold (determined by how many people live in the property)
- Income-related Employment and Support Allowance (ESA)
- Income-based Job Seekers Allowance (JSA)
- Income Support
- Pension Credit (Guarantee credit only or both Guarantee Credit and Savings Credit)
Your boiler needs to be at least 8 years old.
It’s possible that the full cost of new boiler will be covered by the grant, but it’s more likely that you’ll need to pay something towards it.
In the event you don't qualify for a boiler grant we can still help with a low monthly cost option.
An inefficient boiler will be costing you hundreds of pounds per year in wasted energy.
Boiler Grants is part of the Holmes Media (UK) Ltd group.
Contact info
11 The Point , LE16 7QU, Market Harborough, United Kingdom
- www.boilergrants.co.uk
2.0
Poor
961 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great service
Great service, swift response and very helpful lady. Would highly recommend.
June 27, 2016
Unprompted review
Excellent service
I am so happy with this company. Within 3hrs of me doing the survey there was a man here to do the building survey. I'm getting my boiler for free and installed within 10 days. I can't praise them enough.
June 24, 2016
Unprompted review
Action!
My email was dealt with immediately by Elsa &, from there went full steam ahead, with an appointment made within a week.
June 17, 2016
Unprompted review
5 stars
I found the customer service was very patient and professional with me
June 10, 2016
Unprompted review
Wonderful staff.
The two ladies I spoke with, Emily and Lisa Kelly were very helpful and knowledgeable. Lisa was very patient and went through everything thoroughly with me. I thank them both for their help. Lisa is an asset to your company
June 7, 2016
Unprompted review
Review
Filled out an online survey to see if I qualify for a grant and got a phone call straight away from a very helpful lady and answered some questions and got the ball rolling straight away for an appointment for a survey. The lady explained that the grant was subject to the survey, so all clear on that and now I await my survey which is free and with no obligation.
June 6, 2016
Unprompted review
eco grant
Eco grant very helpful, polite, so far, anyone going down this route for new boiler I would recommend this company.
June 3, 2016
Unprompted review
Friendly and efficient
These nice people know what they are about, I would recommend them every time , John.
June 1, 2016
Unprompted review
Excellent Customer Service
Very helpful lady I spoke to (Elsa) explained the process well and very helpful with explaining what paperwork would be needed as proof of entitlement. Calm polite and reassuring.
May 25, 2016
Unprompted review
Excellent Customer Service
Customer service team willing to help resolve issues quickly and effectivley.
May 19, 2016
Unprompted review
Boiler replacement grant review
So far I am very impressed with the politeness and helpfulness of your staff and the ease and speed with which it is being processed. I'm not very good with the internet, but at no time was I made to feel patronised during the conversations for requesting a grant. Thank you.
May 13, 2016
Unprompted review
Excellent customer care
This is a very good scheme also the customer service advisor was very helpful with all her information ..
May 11, 2016
Unprompted review
Great service!
Easy online form to complete and they called me within 2 hours of me completing it! Very professional but also friendly and helpful.
May 6, 2016
Unprompted review
Helping my elderly mother
AS my mother is deaf and will be 92 in August, I am acting for her. I feel that your company has been very cooperative in accommodating us in this situation, not least because I am in Nottinghamshire and my mother is in Lancashire. It has involved a number of 'phone calls and people actually doing what they said they would do. Thank you!
May 6, 2016
Unprompted review
Free boilers
Brilliant hope we get a new boiler would really help thank you
May 2, 2016
Unprompted review
PROFESSIONAL AND QUICK
A lovely lady rang within 15 minutes and explained everything clearly. She sounded very pleasant and knew what she was doing.
April 26, 2016
Unprompted review
Fantastic speedy response.
Within an hour our application has been accepted, and appointment made for a survey. We were treat with the upmost courtesy and patience. Absolute fantastic job and please accept our heartfelt thanks for your help.
April 22, 2016
Unprompted review
Boiler grant
Communication and advice received was clear and concise! Very quick reply and friendly customer approach!
Thank you for your assistance!
April 22, 2016
Unprompted review
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