Bolt Base Ltd Reviews 315

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The website is straightforward and pricing clear. Very good range of fastenings including woodscrews at reasonable prices. Generally sold in multiples of 10 so sometimes with the larger sizes l am in... See more

Company replied

Rated 5 out of 5 stars

This website is by far the best, for stainless steel fixings. Apart from the sheer variety of fixings available, one of its best features, is the product dimension section. When ascertaining bolt leng... See more

Company replied

Rated 5 out of 5 stars

First plus point: what seems like 'the' complete range of stainless steel nuts, bolts and screws. Second: available in a most acceptable range of quantities. Third: easy to use ordering system, t... See more

Company replied

Rated 4 out of 5 stars

I have ordered twice from bolt base in January. The first order arrived promptly , the second hasn’t. I got a response from bolt base saying my order was delivered on 12th January. I’ve twice emaile... See more

Company replied

Company details

  1. Fastener Supplier
  2. Hardware Store
  3. Industrial Supermarket
  4. Screw Supplier

Written by the company

Bolt Base are leading suppliers of fixings and fasteners to both the DIY trade and Industry. Supplying small quantities right up to pallet loads, we are confident that we can satisfy all requirements. We are happy to procure any item that our customers require and can source almost any item that our customers need in a timely manner if they are not currently in our range.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

315 reviews

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Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

ONLY THE BEST WILL DO.

Totally professional company, all products top quality .
No mickey mouse metal here !

July 3, 2024
Unprompted review
Bolt Base Ltd logo

Reply from Bolt Base Ltd

Tanks so much for your great review Anthony. We are so glad you are happy with our quality.
Regards.
Alison

Rated 5 out of 5 stars

An Occasional DIYer

As an occasional DIYer I sometimes find that I do have the best nuts and bolts available for a particular job. I was pleased to discover Bolt Base a few years ago where, as soon as I order my small quantities they are dispatched almost immediately. Arriving promptly gets the job finished with minimum aggravation. Wonderful.

July 19, 2024
Unprompted review
Bolt Base Ltd logo

Reply from Bolt Base Ltd

Thanks very much Doug for your great review. We are so glad we have what you need to finish your projects and you are happy with our quality products and quantities.
Thanks also for your continued support.
Regards.
Alison

Rated 5 out of 5 stars

Goods always arrive promptly

Goods always arrive promptly, are well packaged so they get here in good order. The quality is always good as well.

November 22, 2024
Unprompted review
Bolt Base Ltd logo

Reply from Bolt Base Ltd

Thanks for your review Tom. We are so pleased you are happy with our quality and service.
Thanks again.
Alison

Rated 5 out of 5 stars

I called them although only a small…

I called them although only a small order but were Very helpful. I received my Stainless steel Screws next day. Meaning I could finish the job I was doing. Highly recommend

September 13, 2024
Unprompted review
Bolt Base Ltd logo

Reply from Bolt Base Ltd

Thanks so much for your review Ben. We are so glad we could help you with your enquiry and had what you were looking for to finish the job you were doing.
Thanks again.
Alison

Rated 5 out of 5 stars

Great place for stainless fixings

Excellent range of stainless fixings and a place to shop where customer service still exists.

September 6, 2024
Unprompted review
Bolt Base Ltd logo

Reply from Bolt Base Ltd

Thank you so much for your lovely review! We are so glad you are happy with our range of fixings and also our customer service team, they really are good at what they do.
Thanks again.
Alison

Rated 5 out of 5 stars

Got what I wanted

October 16, 2024
Unprompted review
Bolt Base Ltd logo

Reply from Bolt Base Ltd

Thanks for your review MWB. Glad we had what you were looking for.
Regards.
Alison

Rated 5 out of 5 stars

Everything was fine.

November 11, 2024
Unprompted review
Bolt Base Ltd logo

Reply from Bolt Base Ltd

Thanks for your review Mr Banks. We are glad everything was fine for you.
Regards.
Alison

Rated 5 out of 5 stars

Prompt Processing…

My order was promptly processed and shipped with the goods exactly as described. A very good service, thanks.

August 25, 2024
Unprompted review
Bolt Base Ltd logo

Reply from Bolt Base Ltd

Thank you for your review Chris. We are glad you are happy with our prompt service and goods.
Regards
Alison

Rated 5 out of 5 stars

Prompt service good prices and I like…

Prompt service good prices and I like being able to purchase small quantities

November 8, 2024
Unprompted review
Bolt Base Ltd logo

Reply from Bolt Base Ltd

Thanks very much for your review Ian. We are glad you are happy with our service, price and quantities.
Regards.
Alison

Rated 5 out of 5 stars

The website is straightforward and…

The website is straightforward and pricing clear. Very good range of fastenings including woodscrews at reasonable prices. Generally sold in multiples of 10 so sometimes with the larger sizes l am inclined to look else where if only a small number required. Dispatch very prompt and small items/orders come very quickly with Royal Mail. Second class parcel post with RM as we all know can be frustratingly slow, maybe consider alternative couriers. A great business to deal with that I throughly reccommend.

November 7, 2024
Unprompted review
Bolt Base Ltd logo

Reply from Bolt Base Ltd

Thanks so much for taking the time to give us such a great review! we are so glad you are happy with our website, pricing, range and quantities. We do understand your frustration with royal mail but do offer other options on our website if this helps.
Thanks again.
Alison

Rated 5 out of 5 stars

Good fast service 👌

Good fast service 👌

October 2, 2024
Unprompted review
Bolt Base Ltd logo

Reply from Bolt Base Ltd

Thanks for your review Karen. We are so glad you are happy with our service.
Thanks again.
Alison

Rated 5 out of 5 stars

Very responsive to all questions and…

Very responsive to all questions and requests

September 27, 2024
Unprompted review
Bolt Base Ltd logo

Reply from Bolt Base Ltd

Thanks for your review Angus, our customer service team are always happy to help you with any questions and requests.
Thanks again.
Alison

Rated 5 out of 5 stars

Very helpful and friendly service

Very helpful and friendly service.
Received quote for parts within a couple of hours, placed order and the goods were delivered within two days.

Perfect!

July 17, 2024
Unprompted review
Bolt Base Ltd logo

Reply from Bolt Base Ltd

Thanks for your review Gordon. We are so glad you are happy with our service.
Thanks again
Alison

Rated 5 out of 5 stars

Fantastic array of fasteners in small quantities if needed

Fantastic array of fasteners and, more to the point, available in very small quantities. I don't always want 200 of a particular size.
Iain, the MD, is very approachable and has recently started sending out interesting and relevant stories from his experiences. Not for everyone, but I enjoy them.

July 1, 2024
Unprompted review
Bolt Base Ltd logo

Reply from Bolt Base Ltd

Thank you very much for your review John. We are so glad you are happy with our array of fasteners and the quantities we sell. I also enjoy Iain's stories, he has a great sense of humour.
Thanks again
Alison

Rated 5 out of 5 stars

Stainless steel bolts

Stainless steel bolts
Bolts that I needed to make a small repair on my motorbike.
Quick service and delivery

May 16, 2024
Unprompted review
Bolt Base Ltd logo

Reply from Bolt Base Ltd

Thanks for your review Martyn, we are glad we had what you needed for the repair on your motorbike and you were happy with the service.
Regards
Alison

Rated 5 out of 5 stars

Despite only being a small purchaser

Despite only being a small purchaser, my orders are always dealt with quickly. I buy from Boltbase because I like the quality products, competitive pricing and knowledge base in the company. Help is always available from Iain.

June 18, 2024
Unprompted review
Bolt Base Ltd logo

Reply from Bolt Base Ltd

Thank you very much for your review Tony, we are so glad you are happy with our products and pricing. Iain and the rest of our team are always happy to help.
Thanks again
Alison

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