Bolt Depot Reviews 4,293

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This company will sell bolts by the piece, bag or box, with no minimum. They will make most fasteners out of steel with different types of plating or different grades of stainless steel. Quality is... See more

Rated 5 out of 5 stars

After two hardware purchases from AMZ where they also lack selection, I have used Bolt Depot twice in one month. Very satisfied. I am glad to support what began as a brick & mortar hardware store and... See more

Rated 5 out of 5 stars

What a great company for supply of all types of fasteners. Used many times and my orders have been filled accurately without a single miss. Appreciate that there is no minimum quantities and each it... See more

Rated 5 out of 5 stars

I’ve bought thousands of dollars in fasteners from Bolt Depot over the past few years. Until today I had never had an issue with a shipment. I received an empty damaged box that had clearly been re ta... See more

Company details

  1. Fastener Supplier
  2. Hardware Accessories Store
  3. Hardware Store
  4. Tool Store

Written by the company

At Bolt Depot we don't believe in transferring you to a different department, making you wait for a manager, or having you jump through hoops to correct a problem. Each of our customer service representatives goes through extensive training on our entire fastener line as well as how to fix any problems you may have. All you need to do is call us toll free at 1-866-337-9888 and we will take care of everything. Our strong guarantee demands it. Just the way it should be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

I bought a a bunch of 1/4 In galvanized…

I bought a a bunch of 1/4 In galvanized hardware for use on a trailer that lives outside. The fit is awful! Kept stripping threads on both the nuts and bolts. Crap!

September 2, 2024
Bolt Depot logo

Reply from Bolt Depot

Eric,

I am sorry to hear that the threads were stripping and giving you problems, that's pretty unusual for these bolts but we may be able to help out. I'll reach out to you directly and if we can't get the issue solved then I can always get you a refund.

Matt DiCicco
Bolt Depot Customer Service

Rated 5 out of 5 stars

All around outstanding service and products

All around outstanding service and products. Ordered parts to refinish an outdoor park type bench. The bolts and related products were shipped faster than expected. Installed all 25 carriage bolts in refinished bench and they look great. Best prices I could find along with outstanding customer service make 'em a winner. They are now in my "favorites" listing.

August 22, 2024
Rated 5 out of 5 stars

I’m a repeat customer with Bolt Depot…

I’m a repeat customer with Bolt Depot because their customer service, product selection, and pricing is second to none! The first time I ordered from them my tracking number showed that my package had been delivered but I had not received it. I reached out to BD to inform them of the situation and they sent me a new order free of charge. They even honored my request to send to a different “safe” address when I advised them of issues my building had been experiencing with stolen packages. With understanding customer support like that I will forever give this awesome company my business. Not to mention the fact that I always need special items that bolt depot seems to be the only place I can find them at rock bottom prices.

August 24, 2024
Rated 5 out of 5 stars

Amazing service

Amazing service. Every time they provide me what I need quickly, accurately, and of the highest quality. And of course their prices are amazing.

August 6, 2024
Rated 5 out of 5 stars

Bolt Depot is the BOMB!!

Every time I order from Bolt Depot, the transaction is smooth and easy. The merchandise comes in 1-2 days. They have a great selection, so I do not have to go to Lowes or Home Depot.

July 29, 2024
Rated 5 out of 5 stars

The website is very easy to use

The website is very easy to use. I'm not a contractor, so I need a lot of information sometimes to figure out what I need. This is the 4th or 5th time I've used Bolt Depot and the order has always been accurate and shipped out immediately.

July 30, 2024

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