I've completed user research for both Heinz and Innocent Smoothies via this company. On both occassions they did not reward my time. I've now requested subject access requests with Bolt, Heinz... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Overall Bolt Insight is great! The survey process has been really easy to use and follow. The navigation has been clear and the questions are not too complicated and easy to read and answer in detail.... See more
The whole process has been seamless. I was guided and directed throughout, at no point did I feel unsure of the next step, of what was being asked for me. I would definitely recommend this process to... See more
generally the experience was good, but there could have been more instructions on how to use the system to make the recordings. I prefer when the AI talks to me.
Company details
Written by the company
By combining human understanding with advanced technology, Bolt Insight delivers faster, deeper and more connected insight across markets, categories and audiences. The company works with leading global brands to deliver rich, actionable understanding that informs strategy and drives impact. Its capabilities span AI-powered qualitative research, quantitative research and integrated insight solutions, connecting real human insight with confident business decision-making.
Contact info
Unit 217 Metal Box Factory, 30 Great Guildford Street, Southwark, London, SE1 0HS, London, United Kingdom
- www.boltinsight.com
3.6
Average
31 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
generally the experience was good
generally the experience was good, but there could have been more instructions on how to use the system to make the recordings. I prefer when the AI talks to me.
March 31, 2026
Unprompted review
insight
Could not ask for more excellent services. Bolt insight is a company that helps and enables other companies with advanced technology with easy steps
March 31, 2026
Unprompted review
Availabilty
I like that you can have the ability to customise what price your willing to offer for a ride , however availability is nowhere compared to to other services like uber
March 27, 2026
Unprompted review
Company is doing very well
Company is doing very well, the UI is very straightforward and intuitive.
March 31, 2026
Unprompted review
experience so far
so far the experience has been fine, no issues noted.
March 31, 2026
Unprompted review
I have a very bad experience of working…
I have a very bad experience of working with this comapny. I have completed 4 to 5 survays and received no rewards. Now its a new way of taking the feedback.
March 31, 2026
Unprompted review
The purest form of scam out there
This is the purest form of scam there is. 30 minutes of surveys with absolutely no rewards.
Avoid!
February 28, 2026
Unprompted review
S C A M
I finished two surveys, and at the end it turned out I wasn't qualified hence ZERO rewards xDDDD
SCAM. Avoid.
February 12, 2026
Unprompted review
I just had the worst experience
As a respondent I just had the worst experience imaginable on Chatbolt.
A study advertised as 35 minutes turned into well over 60 minutes because the chatbot repeatedly lied: at least 3–4 times it said “This really is the last question for today” and then immediately asked another 10+ questions. I answered everything carefully and in full detail, reached the final confirmation page… and in the very last second the entire session was rejected without any reason given.
That’s more than one hour of my life and the full payment simply stolen.
This isn’t a bug – it feels like deliberate exploitation to harvest free data while screwing participants out of their earnings.
I have screenshots of the whole thing and have already forwarded everything to consumer protection.
As someone who regularly chooses platforms for my company, I will make damn sure we NEVER work with Chatbolt. I will actively warn every colleague and partner about this scam.
Absolute trash platform. Stay away as a respondent AND as a company.
Date of experience: 24 November 2025
November 24, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.